When Zineb and Driss Drissi Kaitouni established this health startup in 2014, it was with the sole aim of becoming the largest online medical appointment platform in Africa. With Morocco as its cradle, DabaDoc, an online patient-doctor connector provides millions of patients with thousands of doctors who are specialists in different medical fields to provide a prompt, efficient and convenient medical service. The startup has since expanded to other locations across Africa including Nigeria, South Africa etc.

How DabaDoc Works:
The aim is to enable patients from every kind of background use its services. Little wonder why using DabaDoc is pretty easy as it has successfully improved the doctor discovery process for patients while still helping doctors optimize their schedule absolutely for free. DabaDoc is providing this service using a simple user friendly website.
The following are the steps involved in using DabaDoc:
• When on the website, select whichever criteria is most suitable. You can filter by specialty, city, doctor’s name or languages spoken (since there are over 2,000 of doctors using it across six countries).
• Next is selecting the date and time most suitable for an appointment.
• Then enter your details and viola! Your appointment is booked.


Although, you’d need to verify your identity via an SMS code which would have been instantly sent to your phone or email address. The doctors registered with DabaDoc all have their profiles, qualifications, procedures, experience, languages spoken and specification on the company’s website so as to provide the patients with several options to select from. With this, the more qualified and diverse a doctor is, the likely his chance of getting patients. All you need do as a patient is click on the doctor of your choice. The doctor’s practice will receive a notification to confirm your appointment. The DabaDoc staff will follow up with the doctor within 30 minutes if your appointment is not immediately confirmed.
In case you either decide against seeing a doctor or feel the need to replace a doctor, you can decide to either cancel the appointment or reschedule as the case may be. The fascinating aspect of this service is that, it’s absolutely free, expressly fast and so easy to use. In ensuring its aim of optimizing its registered doctors, it allows assistants focus further on tending to patients already in the doctor’s practice. This is all in a bid to reduce to the barest minimum, the number of calls a doctor receives and also late arrival and no shows.

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