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Nairaland Forum / Nairaland / General / Business / Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? (25524 Views)
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Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by guyla: 1:12pm On Apr 30, 2017 |
Mpanyi:It was not just a one man account, several people testified to the horrible service 1 Like |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by UncutSk(m): 1:19pm On Apr 30, 2017 |
As a zenith bank nigga Na diamond |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by UncutSk(m): 1:21pm On Apr 30, 2017 |
kayDooo:Gini?
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Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Oasoremi: 2:01pm On Apr 30, 2017 |
Ecobank services are friend and fast TAT- The pan africa bank |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Goldeno(m): 2:10pm On Apr 30, 2017 |
niceguy7:my brother you are broke ![]() ![]() That's why you are dreaming of imaginary money ![]() ![]() ![]() Man wake-up jare' ![]() ![]() ![]() |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by PoisonedOne: 2:13pm On Apr 30, 2017 |
I think stanbic, access and diamond are nice in terms of customer care. GTB customer care staffs are always rigid and mean, most barely laugh but why will attend to you professionally without a smile. Zenith is ok by me too. I've had worse experiences with UBA, first bank and Ecobank. UBA, I think they only employ single, bleaching, not-so-good looking females that are above 45yrs for CS. They are always irritated when you you come with a complaint. They are also the master of network problems, I don't know whether they use glo network. First bank : these guys mostly employ females from unhappy marriages, they always met out their frustrations on customers, in fact one treated me so badly when I was serving that I couldn't bear it. I've to tell the bike man to turn and take me back to the bank just to walk in and tell her "thunder fire her and her generations" and walked out of the bank. Ecobank - I really don't know why they waste big buildings while keeping confused staffs there. The customer staffs are always clueless and looking more confused than the customers. 3 Likes |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by viviaqua(f): 2:32pm On Apr 30, 2017 |
Access bank!! my favorite bank, the security personnel are more friendly than the customer care rep 2 Likes 1 Share |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by DATMAT(m): 2:33pm On Apr 30, 2017 |
UBA REMAIN THE BEST CUSTOMER FRIENDLY BANK , HAVE YOU VISITED THEIR ATM MACHINES AND NOT DISPENSING? UBA SPREAD ACROSS AFRICA CONTINENT MORE THAN ANY BANKS IN NIGERIA, I WALKED TO THEIR BRANCH AT FALOMO I MET THE TELLERS, CUSTOMER SERVICES ALL NEATLY DRESSED COMPOSE AND FRIENDLY, I WENT TO GTB BANK TO DO LAGOS STATE PAYEE AND REMITA I WAS TURNED DOWN, BUT WHEN I GOT TO UBA FALOMO BRANCH THE GUY ATTENDED TO ME WITH SPEED AND ALSO MY REMITA TRANSACTION WAS DONE WITH SPEED, STOP SPREADING FALSE RUMOR ABOUT THE BANK UBA FALOMO THAT IS MY BANK, LIKE OUR PAGE ON FACEBOOK IT ALL ABOUT GROOMING TO BE A SUCCESSFUL ENTREPRENEUR simplydatmat on fb |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Udodasco1(m): 2:34pm On Apr 30, 2017 |
diamond bank worst,at nnewi anambra.that machine parts and bank road. rude staffs. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by micday81(m): 2:35pm On Apr 30, 2017 |
I give it to Unity Bank, account opening is instant, ATM and mobile banking set-up is instant. Friendly and lively staff, no unnecessary queues in the banking hall. Try them! |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Chuksgeo: 2:43pm On Apr 30, 2017 |
None
Absolutely none of them is customer friendly |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by donhils: 2:58pm On Apr 30, 2017 |
Did I hear somebody mention Diamond Bank? Hell to the No. 1 Like |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Sashafm(f): 4:02pm On Apr 30, 2017 |
Definitely Access Bank. The bank is the bank of the future. And I want to believe that this is because they are employing young graduates that have no worries. 1 Like 1 Share |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by royalic(m): 4:02pm On Apr 30, 2017 |
First City Monument Bank a.k.a. FCMB |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by zwingis(m): 4:06pm On Apr 30, 2017 |
teamv:UBA the worst bank they r slow in every thing. The best is Zenith bank |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Edum13656: 4:06pm On Apr 30, 2017 |
thats relative. what's ur yardstick of judging the banks or are u ignorantly using ur one branch experience to judge? firstbank for example has almost 800 branches in Nigeria alone and u use experience at Biu Branch to judge Bonny Island branch. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by ify23ng: 4:09pm On Apr 30, 2017 |
Heritage Bank is the most customer friendly for now, I think because they don't have much customers. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by nawtyme: 4:14pm On Apr 30, 2017 |
Edum13656:How about their online response to issues? Does it also come from Banex plaza branch or Oyigbo branch of first bank? Or the Wethral road branch or AP plaza branch of UBA? Also how come people from different parts of the country commend Access bank, stanbic bank and Diamond Bank (at least going from what we have on this thread)? |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by ajalaja(m): 4:14pm On Apr 30, 2017 |
U guys haven't tried micro-finance bank where the customer service unit will tel u ''IS NOT COS F U THEY ARE HERE" |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by nawtyme: 4:17pm On Apr 30, 2017 |
ajalaja:Hahahahaha. Why are you doing this on a Sunday? See me laughing like someone that is sick. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by gly2ken: 4:30pm On Apr 30, 2017 |
piggy bank |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by medra(m): 4:35pm On Apr 30, 2017 |
Zenith bank is de worst of dem all,especially wen she realise de acct is always below 5k...stupid pple. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Gluthatione: 4:36pm On Apr 30, 2017 |
Seriously I think Diamond bank is the best , but Heritage bank is d worst. 1 Like 1 Share |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Wiseandtrue(f): 4:52pm On Apr 30, 2017 |
hisunfailinglov:Sterling Bank. My rapport with them so far is worth experiencing again. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Joebryan(m): 5:00pm On Apr 30, 2017 |
NONE of the above, they all suffer from one disease or the other... NO Nigerian bank is "BEST" for now.. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Wiseandtrue(f): 5:01pm On Apr 30, 2017 |
Brainrex:Rubbish bank! I went to withdraw money someday. Money not up to a hundred, the guy still no count am complete! I later realised and went back before he completed it. I never went back again 2 Likes 2 Shares |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Nobody: 5:04pm On Apr 30, 2017 |
Abduletudaye:What's the issue with your firstmobile app? What error message does it give? 1 Like 1 Share |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Nobody: 5:08pm On Apr 30, 2017 |
mannobi:they are frustrating I'm closing my account unfailing by Wednesday. Im going for zenith, i hope they are good. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by RedArrow: 5:12pm On Apr 30, 2017 |
PapiSmith: You were making sense until your last line...do you cut off the head to treat headache? |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by okamayamawocho: 5:34pm On Apr 30, 2017 |
FCMB is the best customer friendly. |
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Abduletudaye(m): 5:54pm On Apr 30, 2017 |
vimi: It says i have passed the number of times i can use the unlock my device. And i understand that but why cant they make it work? Had to waste 1hour of my work just to be in their branch and nothing happened. |
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