......

Downtime

@ chinavs9ja how should I go about this? Because I am trying all my best to see this is solved, funny enough their customer service is not reliable. Their head team even boasted to me their service is the best, after I told him they are treating the issue as not my concern. And he respond to me he won't respond to my chat on whatsapp again. That I can't get any customer service reliable in Nigeria as theirs.

Dajugba:
@ chinavs9ja how should I go about this? Because I am trying all my best to see this is solved, funny enough their customer service is not reliable. Their head team even boasted to me their service is the best, after I told him they are treating the issue as not my concern. And he respond to me he won't respond to my chat on whatsapp again. That I can't get any customer service reliable in Nigeria as theirs.

Smiles...that hosting is useless and it won't be advisable to continue with them if you really mean business. However, move your website to better hosting(Bluehost or Namecheap).

Dajugba:
I got a mail 3 weeks ago from a site who want to do sponsored post on mysite that my site is not online, but at my end it was. I only got to know on saturday when I tried logging in from another device not mine that my site has been down.

Contact their customer service since saturday 06:18 am, and they have not been able to trace the issue or solve it till now

And yet they call themselves BetaHost?

chinavs9ja:

Smiles...that hosting is useless and it won't be advisable to continue with them if you really mean business. However, move your website to better hosting(Bluehost or Namecheap).

No budget for this now, but I want to solve the issue and move when funds is available for this

Dajugba:


No budget for this now, but I want to solve the issue and move when funds is available for this

There is nothing you can do than to wait until your website will come live again

Dajugba:


No budget for this now, but I want to solve the issue and move when funds is available for this

How much are you paying to host your website at BetaHost?
When is your subscription due?
.....if I might be able to help
msg me - whatsapp details in my signature.

regards
HK

chinavs9ja:

There is nothing you can do than to wait until your website will come live again

Can formatting and re-installing solve this. Because that is what I am considering to do now

hostkobo:


How much are you paying to host your website at BetaHost?
When is your subscription due?
.....if I might be able to help
msg me - whatsapp details in my signature.

regards
HK

Wp hosting 7k, and I subscribed to them during the month of August or september. I will contact u shortly

Dajugba:


Can formatting and re-installing solve this. Because that is what I am considering to do now

The issue is from the server. You can try that and ensure not to use too much of plugins...cheers!

chinavs9ja:

The issue is from the server. You can try that and ensure not to use too much of plugins...cheers!

Thanks, Bro. You are wonderful.. I am grateful.

Dajugba:


Thanks, Bro. You are wonderful.. I am grateful.

You are welcome! Enjoy your day bro

..

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Dajugba:


Wp hosting 7k, and I subscribed to them during the month of August or september. I will contact u shortly

NameCheap basic hosting with 20gb space and unlimited bandwidth costs about 9k in naira. So I see no much difference. Just switch to namecheap and get rest of mind. My 1cent

chinavs9ja:
Downtime

Hello,

How on Earth will CentOS page refer to as downtime, if you don't have knowledge of Linux, just stay away and stop creating wrong doubt here.

Thank you

Dajugba:


Wp hosting 7k, and I subscribed to them during the month of August or september. I will contact u shortly

Hello,

You are using a WordPress hosting which cost N7,000/year. We provided you with a different server as per your high server traffic usage.

Thank you

Dajugba:
I got a mail 3 weeks ago from a site who want to do sponsored post on mysite that my site is not online, but at my end it was. I only got to know on saturday when I tried logging in from another device not mine that my site has been down.

Contact their customer service since saturday 06:18 am, and they have not been able to trace the issue or solve it till now

Hello,

Did you bring this to our notice since 3weeks as claimed by you?

hostkobo:


And yet they call themselves BetaHost?

Hello,

We are proud of such name, at least investigation should have be the first thing here. .i.e is the site loading up on other browser or not. The site in question is actually loading on all browser except on Opera Mobile which is displaying such image he posted.

He claim to chat us on WhatsApp which he did and we refer him to open a ticket, he couldn't do what we suggested in the ticket.

I rest my case here.

Thank you

emcee4love:


Hello,

How on Earth will CentOS page refer to as downtime, if you don't have knowledge of Linux, just stay away and stop creating wrong doubt here.

Thank you

Did you even know what you are saying at all? I can't argue with you because you will always want to protect your so called betahost

What do you expect from a supposed hosting company that doesn't use a licensed WHMCS script. All these unknown hosting run by one person inside his room

Julius2214:
What do you expect from a supposed hosting company that doesn't use a licensed WHMCS script. All these unknown hosting run by one person inside his room

Hello,

This company is not operated inside room, rather we operate in public and a well known, a company operating inside room won't be having branches across the country/states.

Thank you

chinavs9ja:

Did you even know what you are saying at amll? I can't argue with you because you will always want to protect your so called betahost

Hello,

What he wants to you to get here is, a CentOS page don't refer to as downtime. A downtime is where by a site can't be accessed.

Thank you

BetaHostTeam:


Hello,

Did you bring this to our notice since 3weeks as claimed by you?

I only got to know when I tried it from another device. I had to observed this myself before coming to make complain.

BetaHostTeam:



Hello,

We are proud of such name, at least investigation should have be the first thing here. .i.e is the site loading up on other browser or not. The site in question is actually loading on all browser except on Opera Mobile which is displaying such image he posted.

He claim to chat us on WhatsApp which he did and we refer him to open a ticket, he couldn't do what we suggested in the ticket.

I rest my case here.



Thank you

I did open ticket. And I did on Sunday and today. But this do not call for argument, and insult as I read here but the way to solve this out.
And also to also say, they have assured me of fix it. When that is done, I'll come here to broadcast it

Thanks to you all

@Dajugba
I don't understand the rationale behind masking your domain name when you're needing help with that domain. If the domain you're on about is hkitnob.com, it is online from my end. I can see betahost's cpanel's skeldir content on it. So if this issue has been resolved, please update this thread that it has been resolved and add "SOLVED:..." to the topic of this thread.

@BetaHostTeam
A WHMCS license is less than $20/month. Invest in your reputation now that you're young, you will profit when you're older.
Also know when to switch between your official handle and (one of) your personal handle(s) "emcee4love". Many have lost money and jobs as a result of saying very unprofessional things with their personal handle which they mistook for their official handle.

I hope you two find the love you first had when you two decided to enter into this hosting contract.

DualCore1:
@Dajugba
I don't understand the rationale behind masking your domain name when you're needing help with that domain. If the domain you're on about is hkitnob.com, it is online from my end. I can see betahost's cpanel's skeldir content on it. So if this issue has been resolved, please update this thread that it has been resolved and add "SOLVED:..." to the topic of this thread.

@BetaHostTeam
A WHMCS license is less than $20/month. Invest in your reputation now that you're young, you will profit when you're older.
Also know when to switch between your official handle and (one of) your personal handle(s) "emcee4love". Many have lost money and jobs as a result of saying very unprofessional things with their personal handle which they mistook for their official handle.

I hope you two find the love you first had when you two decided to enter into this hosting contract.

Hello,

Am not switching between my username as suggested, those replies you are seeing as betahost247 and BetaHostTeam are replies from my office. Am not in control of such.

Regarding your claim on whmcs. We aren't using a nulled rather we use a developer version directly from WHMCS given to us when we are still using gilgahost.com. this particular domain is not longer in use so we decided to swap the content to betahost247.com

Our Data Center/Network IP are restricted to use a nulled scripts due to attacked.

Thanks for the advice.

Regards,
Musa Khalid D

emcee4love:


Hello,

Am not switching between my username as suggested, those replies you are seeing as betahost247 and BetaHostTeam are replies from my office. Am not in control of such.

Regarding your claim on whmcs. We aren't using a nulled rather we use a developer version directly from WHMCS given to us when we are still using gilgahost.com. this particular domain is not longer in use so we decided to swap the content to betahost247.com

Our Data Center/Network IP are restricted to use a nulled scripts due to attacked.

Thanks for the advice.

Regards,
Musa Khalid D

A WHMCS developer license is not a trial version license. A WHMCS developer license is meant for developers (as the name implies) to build/test 3rd party integrations and other things in a secondary location and it cannot be on a front facing application.

You cannot have a developer license without having a valid WHMCS license (as we speak, both betahost247.com and gilgahost.com do not have valid WHMCS licenses on them).

You can't use a WHMCS license on one domain when it was assigned to another domain, you first have to re-issue it. WHMCS allows license re-issuance.

Save yourself the headache of pushing your baseless argument further and run off to whmcs.com and actually purchase a license and save some of your reputation too. I have to tell you, using a nulled WHMCS script will hurt your business in very terrible ways that you would wish you don't ever have to experience. I will be happy to remove all my comments about this, once you start using a licensed copy of WHMCS or remove it entirely from your website. I mean no disrepute to your business. We just have to learn to do things right or not at all because our actions affect other people.


Btw: Dajugba, e be like sey you sabi shout o, I just saw another thread you created about this same Betahost247.com in 2017. I think if you've been with them for over a year you should have developed a phone/email rapport by now and these issues should not be brought to us here except as a last resort. Google never forgets, so before going all out public with a complaint please explore and exhaust all other options available.

DualCore1:
@Dajugba
I don't understand the rationale behind masking your domain name when you're needing help with that domain. If the domain you're on about is hkitnob.com, it is online from my end. I can see betahost's cpanel's skeldir content on it. So if this issue has been resolved, please update this thread that it has been resolved and add "SOLVED:..." to the topic of this thread.

@BetaHostTeam
A WHMCS license is less than $20/month. Invest in your reputation now that you're young, you will profit when you're older.
Also know when to switch between your official handle and (one of) your personal handle(s) "emcee4love". Many have lost money and jobs as a result of saying very unprofessional things with their personal handle which they mistook for their official handle.

I hope you two find the love you first had when you two decided to enter into this hosting contract.

I will update everyone when it is done. Still working on it. Thanks, I however appreciate their service, but when I come online to call their attention is because they make me do. I am a straight forward individual.

DualCore1:


A WHMCS developer license is not a trial version license. A WHMCS developer license is meant for developers (as the name implies) to build/test 3rd party integrations and other things in a secondary location and it cannot be on a front facing application.

You cannot have a developer license without having a valid WHMCS license (as we speak, both betahost247.com and gilgahost.com do not have valid WHMCS licenses on them).

You can't use a WHMCS license on one domain when it was assigned to another domain, you first have to re-issue it. WHMCS allows license re-issuance.

Save yourself the headache of pushing your baseless argument further and run off to whmcs.com and actually purchase a license and save some of your reputation too. I have to tell you, using a nulled WHMCS script will hurt your business in very terrible ways that you would wish you don't ever have to experience. I will be happy to remove all my comments about this, once you start using a licensed copy of WHMCS or remove it entirely from your website. I mean no disrepute to your business. We just have to learn to do things right or not at all because our actions affect other people.


Btw: Dajugba, e be like sey you sabi shout o, I just saw another thread you created about this same Betahost247.com in 2017. I think if you've been with them for over a year you should have developed a phone/email rapport by now and these issues should not be brought to us here except as a last resort. Google never forgets, so before going all out public with a complaint please explore and exhaust all other options available.

Thanks, Bro. I am grateful. They are working to get this fix right now as I type this. I have their contacts, but if a child is being beaten by a bigger one, he seek for help from someone more authoritative. But I will update everyone when this is fix.

Issue has been resolved.