Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,196,933 members, 7,962,976 topics. Date: Monday, 30 September 2024 at 09:59 PM |
Nairaland Forum / Science/Technology / Designing The Customer Experience For Marketers (315 Views)
Ikeja Electric Upgrades Mobile App To Enhance Services, Customer Experience / Tesla Is Designing The World’s Best AI Training Machine / How Voice Of The Customer Is The Answer To Higher Profitability (2) (3) (4)
(1) (Reply)
Designing The Customer Experience For Marketers by JasonBrownM: 11:28am On Apr 16, 2019 |
Gartner reports from 2018 that 52% of marketers with CX responsibility expect their budgets to remain the same or decrease. However, expectations with the importance of CX is continuing to grow. 23% of B2B CMO’s see CX as a top 3 objective. So how do Marketers that assume CX responsibility address this with less budget without giving up important technology needed for other aspects of Marketing? This research appears to demonstrate a clear truth: it is often easier to say something than to do it. So how do business leaders start developing a customer experience strategy that keeps the engine of marketing running with the least amount of friction? The answer to me is easy – do nothing without input from customers and as a marketer stop spamming your potential customers and engage with them. Our customers are in control, not us. |
(1) (Reply)
Umidigi Is Giving Out Free Phone / GOOD NEWS!!! Learn How To Create Android Mobile App. / How To Setup Amazon Fire Stick?
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 8 |