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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy For Customer Service Representative At Ikeja (813 Views)
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Vacancy For Customer Service Representative At Ikeja by Happiness98(f): 4:28pm On Aug 21, 2021 |
Location: Lagos Employment Type: Full Time Job Level: Entry level Minimum Qualification: High School (S.S.C.E) Job Summary We are looking to hire a detail-oriented individual who is willing to learn and be dedicated, to fill this position. Job Description Loan repayment follow-up. Respond to applicants' questions and resolve any loan-related issues. Operate in compliance with laws and regulations. Devise customized recovery strategy on a case by case basis, reducing the non-performing loans owed by customers Minimizing customer response times by issuing reminder notices and customer statements and monitoring collection of debts in a timely manner Negotiating with clients on arrangements regarding payments and making recommendations to management to ensure departmental guidelines in relation to instalment agreements and the processing of monies received are adhered to Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to instalment schedules. Key Requirements: Proficiency in Computer Operation. Sound Risk Management experience Good knowledge of Lagos Island and Mainland Ability to recover loans in large volumes without default Experienced in repayment tracking and loan collection without a day default Proficiency in Microsoft Office package, especially Excel and Word Skills: Excellent Communication Skills. Enthusiastic and highly focus Excellent team spirit and communications skills Excellent Human Relations and Inter-personal skills Teamwork and Leadership skills Customer Oriented Mindset. The candidate must reside around Ikeja. Working Hours: 9:00am - 6:00pm One hour break at noon Work every Monday - Saturday. We have a standard promotion and salary increase plan, welcome to submit your application and interview. send CV to nikeola00@gmail.com using the job title as the subject |
Re: Vacancy For Customer Service Representative At Ikeja by aparata: 11:14pm On Aug 21, 2021 |
That 30k salary is too poor, I suggest you increase the basic pay to 50k or you set it at 40k but the commission will be very attractive that they should be no limit to anyone earning as far as you work hard. Setting the maximum earning at 60k basic 30k makes it very unattractive, many people will opt out. Happiness98: 1 Like |
Re: Vacancy For Customer Service Representative At Ikeja by Happiness98(f): 2:01pm On Aug 24, 2021 |
aparata:check the quote again, there was nothing like 30k or salary range on it. |
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