Are You a Bank staff? Do you have the intention of securing a bank job?
Then you must know this.

Below are 9 very fast ways to get sacked


1. Involvement in fraud
2. Negligence
3. Improper Call over
4. Poor customer Service
5. Failure to comply with regulatory provisions
6. Information security breach
7. Staff with Integrity Issues
8. Poor performances
9. Very Bad Office Behaviors


You can get details below:
https://www.financialclock.com/2017/04/13/9-fast-ways-bank-staff-get-sacked/

ATM dispense errors can really be painful and frustrating. Especially, when that happens to be the last fund in the individual’s account. It is true that ATMs were designed to reduce stress on customers of banks seeking to withdraw money.



But the occurrence of dispense error can turn that joy into real pain and embarrassment .A times you will find an adult crying at an ATM stand because of dispense error occurrence.



Although the funds “could” be refunded by the bank, but that will not be instant. As the resolution period ranges from 1-5 working days depending on the acquirer bank. Transactions on international terminals could last up to 45 days for resolution. Also note the emphasis on “COULD”. Yes, there are instances where a claimed dispense error cannot be refunded. We shall be discussing that in our next series.



Now, having studied ATM operations in our country over time, our team has discovered proven common mistakes that people make and it leads to ATM dispense errors. These mistakes if avoided will drastically reduce the occurrence of dispense errors.

5 of these top mistakes are;



1. Insistence on withdrawing N40,000 at once
You put the ATM under much pressure to count out plenty notes. Especially with the poor quality of bills we have in circulation in the country. More so, the bank may have loaded only N500 bills in the ATM canisters. So your request for N40, 000 will require the machine to dispense 80 notes at once. Most of the terminals in Nigeria can only dispense 40 bills at once. Your account could be debited before the ATM will retract the dispensing process as it cannot be completed.

2. Using your card on other bank terminals

One of the major causes of ATM dispense error is; user or switch inoperative. This is mostly common when 2 different hosts are involved. If in the process of withdrawing, there is a glitch in the server of any of the host servers, then dispense error may occur. You reduce the chances of suffering dispense errors when you use your card on the issuing bank’s terminal. I know this is hard for persons who have accounts with banks that lack national coverage. But this is just the fact.

3. Usage of damaged or faulty ATM cards
Some customers use broken or damaged cards on ATM terminals. The ATM is designed to reject such cards at the point of initialization. But at times, the card reader responds late and then purges out the faulty card after the customer has made demand for cash payment already. This will lead to a dispense error. Damaged cards cause defects on the ATM and may strongly lead to dispense errors also.

4. Failure to read notices displayed around the ATM

Many card holders are always in a haste and fail to take notice of important information about the ATM. Information such as; cash out, withdraw maximum of N20,000 at once, not paying other bank cards, machine under test maintenance, can be displayed for customers to read and act on. When you fail to read such notices, then you could suffer a dispense error

5. Walking out before cash is released.
Banks are required to disable the retract command on the ATMs. Such that once cash is presented it cannot be retracted by the ATM. I have seen customers who rush into the bank claiming they were not paid, only for us to discover that the machine dispensed the cash at their absence.

Please do not leave the ATM point except your card has been released or the service availability mode is displayed on the ATM screen. This confirms that the ATM has concluded that service request session. When a card holder haste fully leaves the ATM, cash could actually be dispensed. The customer will be claiming to have suffered a dispense error, while to the bank cash was successfully dispensed.


https://www.financialclock.com/2017/04/06/top-5-common-mistakes-make-lead-atm-dispense-errors/

But in most cases you find the customer insisting to have the ATM card issued him or her. there are even instances when they come with their educated children or relatives. And you find that person ranting in the bank. i see that as a red flag. It is most likely that such person will be the one that will be using that card once it is issued to the illiterate customer.

https://www.financialclock.com/2017/04/05/join-debate-illiterate-bank-customer-issued-atm-card/

The debate on whether an illiterate should be issued ATM card has been on the increase. Especially with the global drive for financial inclusiveness of the unbanked.

What is your take on this? There are two positions to this.

An individual who is an illiterate has the right to be issued ATM card on his or her account on request.
An illiterate account holder should not be issued ATM card as the knowledge to manage the card is lacking.
Before we go further, let’s briefly recap the features and benefits of an ATM card.

An ATM card is a payment card that enables holders to perform financial transaction.
The transactions include; cash withdrawals, account inquiries, funds transfers, bill payments, and facilitate some other electronic banking settlements.
The ATM card allows card present and card not present transactions.
The ATM cards are secured with chip and PIN.
The responsibility of card security lies with the card holder.
The benefits derivable from ATM card usage are indeed enormous. ATM cards make banking easy and convenient. As one will not need to visit the banks to carry out most transactions.

Those in favor of the idea

That it will be sheer discrimination to deny any account holder this product.
That it is the right of an illiterate account holder to make the decision, and not the bank staff.
That the illiterate has the right to appoint any trusted person to assist him or her.


Those against the idea

That an illiterate is a person, having little or no education is unable to read or write.
With the features of ATM cards, how can a person who can neither read nor write use the card? Will it not amount to setting up the customer to easily become an ATM card fraud victim?
An illiterate will most likely require the assistance of a 3rd Thereby, compromising his or her PIN.
That banks, owe their customers the duty to protect their funds. Therefore, the bank staff must advise the customer against obtaining ATM card.
The points for both sides have been drawn out. Let’s know your own stand. Kindly send in your comments through this page.