Hmmmm so far so good I have been dealing with clubkonnect for two years now and to be candid their Network maybe frustrating at times yes very wired that you will even need to get an airtime to get through their customer service and sometimes they might no pick up after wasting my airtime. But recently I grab the scope of settling pending issues myself without even call the customer care when you encounter such pending transaction like that and it taking forever u can go to your dash board and make a refund, if the requested value is not credited then definitely your wallet would be credited back with the amount/money then by that we should understand that clubkonnect server for this particular network (maybe mtn or the likes) is down so u exercises patience and retry. Moreover, when you make a deposit I advise you using card payment (reliable and trustworthy) and if not refresh your wallet for about 15minutes your wallet would be credited. But for the bank transfer I never make attempt of it cause it's takes longer time that usual.
So dear clubkonnect we are urging to to please improve your network versatility so that customer especially new customer won't fell cheated when they fall victim please we are demanding for a swift and reliable network this time around so everyone would be in good terms.
And we also appreciate the fact of the reduction in price of data bundle especially Mtn please keep it up.
Lastly I also noticed an improvement in there network lately I don't know if am the only one seeing this cus the clubkonnect of before.......... Pls keep do not relentle and work harder on this network issues and your customer relationship.
Thanks