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Nairaland Forum / JideSM's Profile / JideSM's Posts
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Phones / Re: MTN Customer Care Thread by JideSM: 1:52pm On Aug 27, 2018 |
Y'ello Ivan, we are sorry for the inconvenience. Depending on your device type, you can download some applications that will reveal some details for your use. You can as well file a report with the police on this. They will help. Should there be a need for further assistance, we will be glad to help. Ivanmykel: |
Phones / Re: Who Else Has Noticed This MTN Scam? by JideSM: 9:17am On Aug 27, 2018 |
Y'ello, thank you for your message Elder. Please provide affected phone number via private message. You may want to prefer reaching us on our thread much quicker. Please use our thread- https://www.nairaland.com/1379574/mtn-customer-care-thread. Elder001: |
Phones / Re: The Thievery Stealing And Deception Of MTN Nigeria (data Theft) by JideSM: 9:10am On Aug 27, 2018 |
Y'ello I am sorry that you have this experience. Please provide the affected phone number via private message for investigation and feedback. For faster response, please use our thread https://www.nairaland.com/1379574/mtn-customer-care-thread. Thank you. OmoOshodi: |
Phones / Re: MTN Customer Care Thread by JideSM: 1:39pm On Aug 22, 2018 |
Erudite01: Hello, I am sorry for the delayed response. Kindly assist with the number via email message so as to contact you. |
Phones / Re: MTN Customer Care Thread by JideSM: 1:34pm On Aug 22, 2018 |
itzeminent: Hello, Kindly note that you can share or transfer data using the SME Data Share service. Simply dial *460# to migrate to MTN Bizplus, buy SME data bundle, add beneficiaries and start sharing. |
Phones / Re: MTN Customer Care Thread by JideSM: 1:24pm On Aug 22, 2018 |
Whistleblower2: Hello Whistleblower, you can perform share and sell transaction on Xtravalue tariff plan. Ensure you have the share and sell PIN and use link below to for more information on how you can perform share and sell. https://mtnonline.com/products-services/value-added-services/share-and-sell |
Phones / Re: MTN Customer Care Thread by JideSM: 1:18pm On Aug 22, 2018 |
MrsNaira: Hello, I apologize for this experience. Kindly send your phone number through private message for checks. |
Phones / Re: MTN Customer Care Thread by JideSM: 1:13pm On Aug 22, 2018 |
Liverpoolfc: Y`ello, I am sorry about the lost SIM. Kindly confirm if you registered the SIM yourself or you bought the line already registered? Also provide a number you can be contacted with. |
Phones / Re: MTN Customer Care Thread by JideSM: 3:41pm On Aug 17, 2018 |
funkyjms: Hi funkyjms, so sorry for the inconvenience. Please send your mobile number and device type via E-mail message to enable me assist. Regards |
Phones / Re: MTN Customer Care Thread by JideSM: 10:57am On Aug 15, 2018 |
Erudite01: You will be contacted shortly. Regards |
Phones / Re: MTN Customer Care Thread by JideSM: 12:51pm On Aug 14, 2018 |
dudesexy111: Hi dudesexy111, i'm truly sorry about the experience. Kindly the affected mobile number via e-mail message to enable me assist. Regards |
Phones / Re: MTN Customer Care Thread by JideSM: 12:41pm On Aug 14, 2018 |
dammy238: Hi dammy238, I've replied. Please check your e-mail message. |
Phones / Re: MTN Customer Care Thread by JideSM: 11:32am On Aug 09, 2018 |
krattoss: Hi krattoss, may i know the code you dialed or sms you sent to check the additional data? |
Phones / Re: MTN Customer Care Thread by JideSM: 11:27am On Aug 09, 2018 |
dammy238: I've sent you an email message, please reply. Regards |
Phones / Re: MTN Customer Care Thread by JideSM: 11:25am On Aug 09, 2018 |
Erudite01: Hi Erudite01, you will be contacted shortly. Regards |
Phones / Re: MTN Customer Care Thread by JideSM: 11:31am On Aug 08, 2018 |
princedoz: Hi princedoz, please visit https://mtnbusiness.com.ng/sme/datashare/faqs for more details on MTN SME Data Share. Regards |
Phones / Re: MTN Customer Care Thread by JideSM: 10:59am On Aug 08, 2018 |
Goddyss: Hi Goddyss, so sorry for the inconvenience. Kindly send your mobile number and device type via E-mail message to enable me assist. Regards |
Phones / Re: MTN Customer Care Thread by JideSM: 10:53am On Aug 08, 2018 |
dammy238: Hi dammy238, please send the mobile number via Email message to enable me check. Regards |
Phones / Re: MTN Customer Care Thread by JideSM: 3:17pm On Aug 07, 2018 |
Bearings: It has been resolved. Regards |
Phones / Re: MTN Customer Care Thread by JideSM: 3:16pm On Aug 07, 2018 |
naijaboylive: Hi naijaboylive, please be informed that the minimum of lines required for MTN CUG is 10. There is NO CUG for Family and Friends (Spouses, Children and Relations). MTN Close User Group (CUG) solution is ONLY targeted at SMEs and Corporate organisations with Certificate of Incorporation. |
Phones / Re: MTN Customer Care Thread by JideSM: 3:11pm On Aug 07, 2018 |
blackchild08: Hi blackchild08, please be informed that the minimum of lines required for MTN CUG is 10. There is NO CUG for Family and Friends (Spouses, Children and Relations). MTN Close User Group (CUG) solution is ONLY targeted at SMEs and Corporate organisations with Certificate of Incorporation. |
Phones / Re: MTN Customer Care Thread by JideSM: 3:06pm On Aug 07, 2018 |
Bearings: It has been sorted too. Regards |
Phones / Re: MTN Customer Care Thread by JideSM: 1:54pm On Aug 06, 2018 |
Erudite01: Please confirm 07035275*** as the affected phone number. Have you dialed *131*200#on the line? Opt-in for a Pay As You Go browsing by dialing *131*200# to continue browsing from your airtime @N3/MB. Thank you. |
Phones / Re: MTN Customer Care Thread by JideSM: 9:57am On Aug 06, 2018 |
dammy238: Please provide the summary of the content of the mail you wish to send for right information. |
Phones / Re: MTN Customer Care Thread by JideSM: 9:51am On Aug 06, 2018 |
ztar: We are very sorry about this. This issue has been resolved. Please retry and provide feedback. Thank you. |
Phones / Re: MTN Customer Care Thread by JideSM: 3:23pm On Aug 01, 2018 |
Bearings: Hi Bearings, apologies for the inconvenience. Kindly note that the auto-renewal has now been deactivated as requested. Regards |
Phones / Re: MTN Customer Care Thread by JideSM: 3:17pm On Aug 01, 2018 |
toluh: Hi toluh, i'm truly sorry for the inconvenience. The short code for MTN Share and Sell is 777 and NOT 556 as you stated. Kindly send your mobile number via Email-message to enable me assist. To do that, click on my profile (JideSM) then select "Send an Email message to JideSM" |
Phones / Re: MTN Customer Care Thread by JideSM: 3:15pm On Aug 01, 2018 |
toluh: Hi toluh, i sincerely apologize for the inconvenience. Kindly send your mobile number via Email-message to enable me assist. To do that, click on my profile (JideSM) then select "Send an Email message to JideSM" |
Phones / Re: MTN Customer Care Thread by JideSM: 3:08pm On Aug 01, 2018 |
princedoz: Hi princedoz, so sorry for the inconvenience. I would like to know the steps you followed when adding the number. Regards |
Phones / Re: MTN Customer Care Thread by JideSM: 11:47am On Jul 31, 2018 |
PRD: Hi PRD, you would have to send all requirements to the MTN customer care email address. Once you meet the requirements, your proxy will be contacted to visit the MTN Walk-in centre for the sim swap. Regards |
Phones / Re: MTN Customer Care Thread by JideSM: 11:40am On Jul 31, 2018 |
dammy238: Hi dammy238, you can visit this link for details of all MTN Walk-in centres : https://mtnonline.com/stores |
Phones / Re: MTN Customer Care Thread by JideSM: 9:21am On Jul 26, 2018 |
krattoss: Y'ello, please note that Double Data offer is a device bonus offer. You get this from eligible Smartphones. The offer is not active on your line as we chat. However, the offer is still available. Thank you. |
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