firstworld:
The HR person is at fault I am in HR and because of these kinds of reactions, I usually start my calls by introducing myself first so the other person knows who is calling and is at ease. He could have simply said "I am John D calling from bank. That wouldnt hurt. That said, the lady should have been cautious as a job seeker that was just interviewed and expecting phone calls. Lets call a spade a spade please.

Cutie09:
Which HR you guys dey do for Nigeria? When HR call the 1st thing tney do is introduced themselves and reasons for calling befor proceedings to am speaking to mr xyz if you day yes you are my xyz next question is to confirm your name, address etc if it matches what's on your cv.

Either the HR person that called is not trained HR assistant or your story is not true.

I come in peace

Airoflaw:
If you an unknown number call me ..I don't say anything until the person talk...no be me oo na for Nigeria security reasons

AFONAMARO:
You clearly know nothing about HR. No HR personnel tells an unidentified applicant his mission. He/she would strive to know who is on the phone before stating his/her mission.

When you take a call, you are supposed to at least, say hello, then the caller will introduce his/herself first, then ask if you are so so and so, before giving out his/her mission.

This is done to ensure that no personal information is released to a wrong person

Validated:

Best response so. Nigerian HR's cannot, I repeat, cannot pass for telephone responders out of Nigeria. By the way, HR's are not HIRING MANAGERS, hence do not have capacity to disapprove of job offer signed by executive management. My conclusion, this is mere FICTION.

Exactly! GREAT minds think alike...
I suspect the real mission here is the misogynistic imputation that young Nigerian ladies are reflexively rude.

firstworld:
The HR person is at fault I am in HR and because of these kinds of reactions, I usually start my calls by introducing myself first so the other person knows who is calling and is at ease. He could have simply said "I am John D calling from bank. That wouldnt hurt. That said, the lady should have been cautious as a job seeker that was just interviewed and expecting phone calls. Lets call a spade a spade please.

JaneYave:
Phone etiquette is very needful. If only she listened more and answered the questions, the problem with us is that we voice out too many unreasonable things.

Primrose9ja:
She lacks the most basic etiquette.
We've been spared the stress of interacting with one rude banker.

firstworld:
The HR person is at fault I am in HR and because of these kinds of reactions, I usually start my calls by introducing myself first so the other person knows who is calling and is at ease. He could have simply said "I am John D calling from bank. That wouldnt hurt. That said, the lady should have been cautious as a job seeker that was just interviewed and expecting phone calls. Lets call a spade a spade please.

Churchill6767:
Very Good..Some people are just so uncultured.

JaneYave:
Phone etiquette is very needful. If only she listened more and answered the questions, the problem with us is that we voice out too many unreasonable things.

ivolt:

No. It doesn't go both ways when calling strangers.


That isn't your default setting. It is either you are a marketer, grew up with one or have been trained to answer stranger's call that way. Regular people don't introduce themselves to stranger's first. It is even a bad idea with the scale of insecurity and fraud going on in the country.


She is mannerless because she wants to know who is speaking before responding. You know nothing about this lady, absolutely
nothing but you assumed everything about her behavior.
Who she is? what did she just finished doing? or if the HR with a god complex is the sixth tricky caller on that particular day.
But she is mannerless because she demands to know her caller before confirming her identity.
That HR with over-bloated ego


Your "experienced" HR didn't detect anything but his bruised ego just like many people with authority in this country, he decided to "deal" with her as they normally do. If your model HR was a banker and was to secure a new account with a customer, the call will be very much different. He will certainly introduce himself first before confirming the identity of the call recipient. That HR needs retraining!

I don't care who you are, if you call and can't introduce yourself and I give you a chance by asking once, we have nothing to talk about.

I want to ask you some questions and I will like you to humor me with some answers

<<<@ Bold, Why did you think that the HR's ego was bruised?...

<<< Based on what you have written about bruised ego and so on, who was the looser here, The HR or the Jobseeker?

<<<You said I know nothing about the Jobseeker... That is 100% correct....Now If you were a hiring manager, how would you know the right candidate for a job within the space of 45mins interview? Does his or her actions counts?..or just her qualifications?

<<< The job in question was a customer service job (Bank)...She will be the face of that organization.... She will be dealing with various kinds of people...Logically, based on the story that you read from OP, If you were to judge this professionally, do you think the lady in question have a Customer service management skills?....Do you think she will be wonderful with customers?

I will be happy to see your response... all questions carries equal mark....

N.B: It's about time Nigerian HRs stop all pretense and start giving out customer based jobs on people that were capable in all ramifications not only on certificate.. Most of Nigerians were angry over the video making around about the Chairman of Code of Conduct who is obviously qualified but lack basic things his office represents... which was conducts, comportment etc.. I still maintain that that Experienced HR averted a big problem for his company and the customers...

Wisemfon:
A lady I referred for a bank job in the first week of June got a call this morning to resume work at an Uyo branch of the said commercial bank. She was fortunate to be among the few applicants that were shortlisted from among a large pool of graduates who got interviewed for the jobs.
No, but she won't be resuming!

She finally lost the opportunity because of a phone call.
She had received the call in the early hours of today, 10:00am precise. It was from the HR department of the bank.

But she didn't say "hello".

Her first remark when she picked was "who's this?"

Before she got any other reply she added "how did you get my number?"

The HR person goes "Am I speaking to Miss xxxxxxx?"

She felt the question is unnecessary! And she gave her final response.

"Please if you don't want to introduce yourself get out of my phone" that was her final word!

I got a feedback from the HR by 12noon today and I listened to that conversation. Those kinds of phone calls are always recorded for reference purposes.

Aunty lost the job because she lacks Phone Conversations Etiquette! I listened to the recorded version of that conversation.

She lost the job because she believes every unknown male caller is a "chyker".

You see? After all it's not always because HR people are "despicable" as they have been labeled by Nigerians!

Why would a Homosapien answer a phone call like this in the year 2020AD?

Watch out! Your next phone call might be your breakthrough! But your ill-manners could cost you the miracle

Airoflaw:
If you an unknown number call me ..I don't say anything until the person talk...no be me oo na for Nigeria security reasons

firstworld:
The HR person is at fault I am in HR and because of these kinds of reactions, I usually start my calls by introducing myself first so the other person knows who is calling and is at ease. He could have simply said "I am John D calling from bank. That wouldnt hurt. That said, the lady should have been cautious as a job seeker that was just interviewed and expecting phone calls. Lets call a spade a spade please.

Cutie09:


Which HR you guys dey do for Nigeria? When HR call the 1st thing tney do is introduced themselves and reasons for calling befor proceedings to am speaking to mr xyz if you day yes you are my xyz next question is to confirm your name, address etc if it matches what's on your cv.

Either the HR person that called is not trained HR assistant or your story is not true.

I come in peace

firstworld:
The HR person is at fault I am in HR and because of these kinds of reactions, I usually start my calls by introducing myself first so the other person knows who is calling and is at ease. He could have simply said "I am John D calling from bank. That wouldnt hurt. That said, the lady should have been cautious as a job seeker that was just interviewed and expecting phone calls. Lets call a spade a spade please.

ONNYX:

The phone is still a very new and underestimated tool as far as the African man is concerned.

Sometimes I just despair and the only option available is to switch off the phone. Random phone calls are what they are; random.
Oblige the caller some civility until his/her true caller emerges....and even then try not to be rude as it is never over until it is over.

Are you okay?

Cutie09:


Which HR you guys dey do for Nigeria? When HR call the 1st thing tney do is introduced themselves and reasons for calling befor proceedings to am speaking to mr xyz if you day yes you are my xyz next question is to confirm your name, address etc if it matches what's on your cv.

Either the HR person that called is not trained HR assistant or your story is not true.

I come in peace

pocohantas:


I don’t see what is wrong with this question. I have been asked that question in English, Igbo and Yoruba. Some rudely, some out of curiosity, some dismissively. Nigerians are paranoid and on the lookout for scammers, so that question comes easily. I simply tell you where I got your number, some would apologize, some would still not be interested in speaking. I will ask if that is a bad time and I can call later. Whichever way it goes, no stress.

Nigerians are hardly ever quick to introduce themselves. They just call and go on till you ask “who is this?” Then they get angry again.

firstworld:
The HR person is at fault I am in HR and because of these kinds of reactions, I usually start my calls by introducing myself first so the other person knows who is calling and is at ease. He could have simply said "I am John D calling from bank. That wouldnt hurt. That said, the lady should have been cautious as a job seeker that was just interviewed and expecting phone calls. Lets call a spade a spade please.

Magnoliaa:


Another thing is people feeling entitled to your kindness and calmness. Like they'd get your number, call/message you and start beating around the bush, trying to prank you and talk about how you'll miss some goodness bla bla bla if you don't cut things right to the point.

And the "not all (male) caller is a chyker." Yes, but a good number of them are. Getting numbers from friends or 'stealing' it off a form or something. Men propositioned women like that and for someone who's had to tell them no a number of times, fed up, they'd respond like that.

You're the one reaching out, you should be the one to introduce yourself and your reason for calling right after the "hellos."

firstworld:
The HR person is at fault I am in HR and because of these kinds of reactions, I usually start my calls by introducing myself first so the other person knows who is calling and is at ease. He could have simply said "I am John D calling from bank. That wouldnt hurt. That said, the lady should have been cautious as a job seeker that was just interviewed and expecting phone calls. Lets call a spade a spade please.

ONNYX:


You hit the nail on the head. We are going through a talking epidemic now where our egos are more prone to talking than listening.
If you have the opportunity of listening into an interview session you will simply be bewildered. You need tons of patience to deal with the present generation. To think that some of them are so arrogant in their very apparent emptiness.

firstworld:
The HR person is at fault I am in HR and because of these kinds of reactions, I usually start my calls by introducing myself first so the other person knows who is calling and is at ease. He could have simply said "I am John D calling from bank. That wouldnt hurt. That said, the lady should have been cautious as a job seeker that was just interviewed and expecting phone calls. Lets call a spade a spade please.

Jimmyubah2:

But why would the lady ask who is this without saying hello first?
She didn't even allow the HR to talk with her smelling attitude.