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Nairaland Forum / Nairaland / General / How Do I Recover My Money From Palmcredit? (1139 Views)
Easybuy/palmcredit Loan Threat / Palmcredit- The Loan App Shark / Palmcredit Wants To Finish My Life (2) (3) (4)
How Do I Recover My Money From Palmcredit? by haiti007(m): 10:27pm On Jul 12, 2021 |
Good evening nairalanders. Some days ago I borrowed some money from the loan app "palmcredit" which was supposed to be due by last week Wednesday. Unfortunately, I couldn't pay on the said date due to some challenges, however, I got some funds the next day and I made the payment. While making the payment, as I clicked "repayment" the portal showed an error sign which I thought that it didn't go through, so I tried the other payment option which is "paystack" which also showed error too All this while I never knew that they have deducted my money from both payment option until I got my alert few minutes afterwards. When I noticed this, I tried to call their customer care line which operates from 9am-5pm, but they will spend minutes delaying me telling me that all their agents are currently busy. I tried to get a mail across, but I couldn't find any of their mailing address. Their Facebook handler is worse, he only comes online once a day and go offline for the rest of the day. I don't know how to get across to then and I have spent all money I have calling the customer care agent to no avail. Please help. Is there any way I can get across to them? |
Re: How Do I Recover My Money From Palmcredit? by Pierocash(m): 10:38pm On Jul 12, 2021 |
Simple. Borrow another loan and refuse to pay. 1 Like |
Re: How Do I Recover My Money From Palmcredit? by Nyne: 10:41pm On Jul 12, 2021 |
They need their app or whatever upgraded. Their app is meant to be designed in a way that when there’s nothing left to pay, even if you click “pay debt” or whatever, it won’t go through and tell you there’s nothing left to pay . . Go to your bank and ask for a reversal. Might take days/weeks or even months, but if you’re lucky, it will take fewer time . |
Re: How Do I Recover My Money From Palmcredit? by Zaxbash1: 10:42pm On Jul 12, 2021 |
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Re: How Do I Recover My Money From Palmcredit? by haiti007(m): 10:54pm On Jul 12, 2021 |
Nyne: Thanks bro, I'd do that ASAP |
Re: How Do I Recover My Money From Palmcredit? by haiti007(m): 11:00pm On Jul 12, 2021 |
Nyne: From the idea of palmplay, I actually thought that they are reputable |
Re: How Do I Recover My Money From Palmcredit? by Plomo: 11:06pm On Jul 12, 2021 |
Dig deeper. Find a bunch of emails you can reach them with. Compose an email and accuse them repeatedly of fraud. Before you send, find a bunch of EFCC contact emails and cc all of them. Then send. That’s when you’ll know they have a superb customer care. |
Re: How Do I Recover My Money From Palmcredit? by Lordgel: 11:30pm On Jul 12, 2021 |
haiti007:*palmcredit* |
Re: How Do I Recover My Money From Palmcredit? by haiti007(m): 10:27am On Jul 13, 2021 |
Plomo: The worse of all is that I couldn't get any direct mail address to reach them |
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