Mfunkynation:

Pls what gomoney rate?

N460/$

Mfunkynation:

Pls what gomoney rate?

#460. But it has a 100 dollar limit as well.

Good day, I ordered a printer head from AliExpress, fixed it into the printer as specified but I am still having problems with the printer head, will it be possible for me to return it back to the seller?

Will I have a replacement?

Will I pay for shipping?

Thanks for your response

I want to order for an item of 10404 'showed on aliexpress' but what I have in my account is 11,500 but it saying insufficient fund...

Modified....

Was charge 11600 on 25.29usd.....

Do anyone know which virtual card offer the best rate.

Ifeanyi4491:
I want to order for an item of 10404 'showed on aliexpress' but what I have in my account is 11,500 but it saying insufficient fund...

AliExpress conversion isn't your Bank's rate. AliExpress uses Google conversion which relies on CBN rates.

So know your bank's rate and multiply by the dollar value.

If it is GTB, Gomoney it is ₦460/$

genius43:


AliExpress conversion isn't your Bank's rate. AliExpress uses Google conversion which relies on CBN rates.

So know your bank's rate and multiply by the dollar value.

If it is GTB, Gomoney it is ₦460/$

Zenith bank

I later got it was charge almost 460 per usd...

Ifeanyi4491:
Who knows the bank charge rate per usd on Zenith bank and access 'daimond' bank on aliexpress...

Was charged #450 per Us 1$ by Access bank today,11/09/2021.
Time: 10.23PM

Issue resolved

Thanks for the helpful insight @ceaser. I'd be requesting for a full refund. My order is a Q30 headphone from Anker's official store and it comes with AESS free shipping.

My 75 days Buyer's Protection Period ends on September 29.

Please did you wait till after your buyer's protection period before you opened dispute and how long did it take before you got credited?

ceaser:


You see the problem with returned parcels due to "refusal of collection by recipient" (either deliberate refusal or assumed refusal) is that you get to forfeit the shipping amount when refund is made.

Check my screen shots below for the item that I eventually won the dispute for. The return wasn't my fault but that of NIPOST that failed to contact me since June that it arrived Nigeria.



So thankfully I got a favourable arbitration for the two items in dispute - first a parcel that appear wasn't even shipped at all by the seller cos there was no tracking update and a second parcel that arrived since June but wasn't delivered to me and eventually AE claimed was returned even though the Post Office has no inkling of the eventual fate of that item when I made enquiries about it and even gave 'em the tracking number; such inefficient lot they are.

Unfortunately, the item that was returned means that I will forfeit the shipping fee while the cost price of the item will be refunded to me.

The refund is complete and my account got credited yesterday and today (for the two items); GTB

sapienman:
Hello everyone.

I ordered these 2 items to someone's location in Lagos. Here are the updates.

What can they do now?

The delivery agent number is there, let the person call the number and ask.

Probably the person's number was unreachable.

Hello house
Please I need your help. I an item on AliExpress. And since July it's been showing object routed. And I have not received the package.

What can I do.
Tracking number. RB118730189SG

ibbkiddsx:
Hello house
Please I need your help. I an item on AliExpress. And since July it's been showing object routed. And I have not received the package.

What can I do.
Tracking number. RB118730189SG

File for a dispute if it has reached the time

genius43:


File for a dispute if it has reached the time

That is the problem, the time was recently extended to another 40 days

ibbkiddsx:


That is the problem, the time was recently extended to another 40 days

Funny seller. He still feels the item will get to you.

genius43:


Funny seller. He still feels the item will get to you.

And to think about it, the seller even contacted saying I should check my local logistics company for information about the package.

And I have contacted Nipost they said they haven't received any package.

ibbkiddsx:
Hello house
Please I need your help. I an item on AliExpress. And since July it's been showing object routed. And I have not received the package.

What can I do.
Tracking number. RB118730189SG

Is there any review from the seller..

Does he reply your message too...

Please what can I do to the goods I sent to New wark in USA since last month and till now it has been showing this whenever I tried to track the goods.

barlou:
Thanks for the helpful insight @ceaser. I'd be requesting for a full refund. My order is a Q30 headphone from Anker's official store and it comes with AESS free shipping.

My 75 days Buyer's Protection Period ends on September 29.

Please did you wait till after your buyer's protection period before you opened dispute and how long did it take before you got credited?

Because of the confusion with the tracking information getting stuck at "Arrived at destination", I tried to wait for sometime hoping that the status will change to "failed delivery" or at least I will get called by the PO. By then, the purchase protection was about to end. So I contacted the seller for 30 days extension while I weigh my options. When it didn't seem anything was coming thru, I asked for another 30 days, making 60 days extension which the seller again granted. During this period of the second extension, I decided to take him up on the status of the item, but he kept saying one useless statement: the logistics company is having some delay. Please item will soon be delivered".

Few days before the expiration of the second extension, I decided to open dispute. I wasn't so optimistic about winning the dispute though because the seller never mentioned that the item was returned to him and that fact was also not indicated in the tracking information. But I guess it was AliExpress that investigated and discovered that. All I did was to upload screenshots of the tracking and my conversations with the seller, giving my dispute reason as "item is in transit but purchase protection is running out".

As per the refund, it was on GTBank and I got credited within 3 working days of AE concluding the arbitration of the dispute. Though the official duration is usually 20 working days. Suffice it to say the arbitration by AE took an unusually long period, the lọngedt that I've ever experienced - almost 3 weeks.

Ifeanyi4491:
Is there any review from the seller..

Does he reply your message too...

Initially the the time for the package was extended. Later the seller apologize for the inconveniences, saying that I should contact the logistics company that is handling the package. And I don't know which company. But I tried Nipost, they didn't respond.

I need advice from gurus in the house.

I have an item that is stuck in the same status for 32 days now, and the status is "received by the delivery company". I have checked my post office in my state, and they said they haven't received the package.

What do I do?

Note that I have 15 days before I can open dispute.

wellheads:
I need advice from gurus in the house.

I have an item that is stuck in the same status for 32 days now, and the status is "received by the delivery company". I have checked my post office in my state, and they said they haven't received the package.

What do I do?

Note that I have 15 days before I can open dispute.

Quietly wait out your fifteen days, contact seller at tail end, if you don't like what you hear, open dispute.
If you reckon there is hope, ask for protection extension.
I've had items delivered just hours before ending of protection.
Shey you now get the gist?

I do, bro. Thanks so much for the enlightenment.

TruthUntold:


Quietly wait out your fifteen days, contact seller at tail end, if you don't like what you hear, open dispute.
If you reckon there is hope, ask for protection extension.
I've had items delivered just hours before ending of protection.
Shey you now get the gist?

Who said that cainono Super economy tracking number starts with NG? Na lie
It starts with S0*********

Any tracking starting with NG****** it's SPEEDAF NIGERIA

mosho2good:
Please what can I do to the goods I sent to New wark in USA since last month and till now it has been showing this whenever I tried to track the goods.

Which shipping courier did you use? Which country did you ship it from?

Shipper - Cainiao combined delivery via Speedaf
Order date - 27 August
Dispatched - 29 August
Consolidated - 31 August
Departed origin - 2 September
Arrived at Lagos - 6 September
Delivered at address - 13 September

Order completed in 17 days

I'm trying to make a payment for a product on AliExpress, and I got a transaction declined error. I was directed to this appeal page. But the thing is, the card I was trying to use for the payment wasn't even listed here. The cards listed are virtual cards. How do I go about this

If an item is not shipped under 3 days how long would it take to get your money back.

Ifeanyi4491:
If an item is not shipped under 3 days how long would it take to get your money back.

As long as the seller is within the processing time, he has done no wrongs. Did you check the store processing time before ordering?