I have been unable to download my PPA since posting came out. I even stayed awake from 1am to 5am no success. Those who did jamb registration understand this system but I suppose with almost everyone having a smartphone, the system has been bypassed.

So I woke up one day and I was asked to visit my local government for physical verification then I stopped clicking to download my PPA letter.

On the 14th September, I did my verification and my page could no longer display.

I thought it was deleted but I left the verification ground without thinking much.

60minutes later, I logged in and it was successful. I went on to download my PPA and viola, it downloaded.

If you are having problems downloading yours, go do physical verification first then come back to your portal.

my friend is at the physical verification center in apapa but they can't find his thumbprint what can he do , it so urgent please
Someone should please help

coolangel54:
physical verification na be the problem now o. I go need the CLO number please

DM for WhatsApp

Can affidavit be used in place of local government certificate

MissW:

That's not true, don't mislead people. It's problem with the site.
The person just needs to edit and re-fill his/her details with exact ones that were there before to rectify the issue.

how can I edit it my profile

ggood:
how can I edit it my profile

At the overview section of your profile, look for "edit" on the page and click on it.

MissW:

At the overview section of your profile, look for "edit" on the page and click on it.

I have done that but is not working, I can't change my date of birth on the profile

ggood:
I have done that but is not working, I can't change my date of birth on the profile

I doubt if they allow changing of birth date again. Someone here once said he changed it but he couldn't download his Ppa letter until he changed back to former one. You can try it again at midnight.

MissW:

I doubt if they allow changing of birth date again. Someone here once said he changed it but he couldn't download his Ppa letter until he changed back to former one. You can try it again at midnight.

I just want to input my bank account and bvn , because when I want to print my PPA it's will tell me please update ur date of birth

Does this mean the site allows for editing more than once?

MissW:

I doubt if they allow changing of birth date again. Someone here once said he changed it but he couldn't download his Ppa letter until he changed back to former one. You can try it again at midnight.

Cos I have same issue. I had to go to bank to change it(with affidavit and all that). It's still not working. So I was thinking of editing my portal to correspond with the former one in the bvn. But my fear now is, if it still refuses to work, can I change it back to what I have now? And let Npower probably solve the issue if they can/will.

Blueblaq:
Does this mean the site allows for editing more than once?

Somebody should kindly answer me please. I've been on this for weeks now. It's really becoming worrisome to me.

Blueblaq:
Does this mean the site allows for editing more than once?

I honestly don't know

ggood:
I just want to input my bank account and bvn , because when I want to print my PPA it's will tell me please update ur date of birth

I don't know what is happening on the site again. When I wanted to input my bank account and bvn, it also told me to update my date of birth. What I did was click on edit, it brought out most of my previously filled details, then, I filled the spaces that are empty and re upload my documents and then save/submit. After that, I was able to input my bank account and bvn.
Note that I didn't change my date of birth, everything I filled and uploaded were exact what was there before. That was what most people that resolved the issue did too.

ggood:
I have done that but is not working, I can't change my date of birth on the profile

Look at Npower's reply to someone just 1 hour ago