vickystaring:
I messaged nipost customer service on whether they got my order and why it hasn't reached my local PO yet since 24th, then they replied that it's at their delivery location at Akure.
My local PO is at redeem camp, how my order take miss road from Lagos to Akure.

Last update is Arrival bla bla Sha.

You reply them and inform them of the wrong address issue, they will reroute your package

ceaser:


Mine entered customs clearance on 24th and with one or two other peeps here. By 28th, I already got notification of successful clearance and onward movement to local distribution centres. It's speedaf though.

If yours is regular NIPOST handled tracking numbers, the update may not come up quickly even though the clearance stage may have been successfully passed.

Of course, if it's NIPOST, you should add two to three weeks delivery period to the time Speedaf delivers after clearance.

Mine is speedaf too, thanks

Neutrongoodie:

Mine has been since on 22

Neutrongoodie:

Mine has been since on 22

An update, made the order using a friend's card, also GTB.
For 31.88usd, around 15,700-15,600ngn was deducted. Which amounts to 492-489 per dollar.

Can anyone confirm this?

Babalegba:
Does anybody know if Cainiaio for special goods is okay. A seller used it for my purchase and I just found out that all my other items have been combined with the sole exception of this particular one

Same, it seems cainiaio for special goods leads one to be at the mercy of Nipost

IMAliyu:

Made 3 more orders using non trackable free shipping.
2 using "caino super economy global" which gave me a number with NG...E (speedaf) for both and the 2 packages got combined and upgraded to a single tracking number with NG...R

The other one using "caino super economy for special goods" which gave me an LP...(UA...) tracking number.

Got my order today, I tested the screen and found out the screen touch is not working. I've messaged the seller about it, and I'm thinking of opening dispute.

Thank God Hong Kong goldway ship my good on time Ooo, but please from recent experience, how fast is Singapore-post

genius43:


Just go to their website get their customer care phone number or email and contact them directly.

Thanks I've done that. The latest update says "receiver requests for reschedule" while I didn't request for anything... I've gotten the address and I'll go there myself if i don't get my item by Thursday

Degrezhaa:
Got my order today, I tested the screen and found out the screen touch is not working. I've messaged the seller about it, and I'm thinking of opening dispute.

Make a video showing the defect. Send a copy to a provided email of the seller. Make sure the seller replies in your AliExpress message acknowledging the fact that the item isn't fully functional. If possible try to haggle the possibilities of full refund with him. He may ask you not to open dispute but to provide your PayPal account where he will pay the refund; do not agree to this. But lead him to acknowledge and agree to refund (partial or full, preferably full). Then grab a screenshot of your conversation.

File for dispute sharp sharp. Upload the video and upload the snapshots of your conversation with the seller and the pending agreement.

Note: At times, uploading a screenahot of your conversations may be unnecessary, because AE arbitration team seem to have access to message conversation between people on the dispute platform.

IMAliyu:


Same, it seems cainiaio for special goods leads one to be at the mercy of Nipost

Thanks, I will try to avoid that particular shipping method in the future

My nieces Xmas wears are here with me,ordered on d 6th Nov, delivered today

This makes my heart bleed. I used barter to pay for a $245 order at an cut throat rate of NGN566 per dollar few weeks ago.
If only I got this info ealier I would have saved a huge sum. and I have access bank account oo

CypressHill2020:
You're right. I just confirmed that in a chat with an Access Bank CC rep via a live chat.

Which delivery method?
Singpost or speedaf?

sonssyo:
My nieces Xmas wears are here with me,ordered on d 6th Nov, delivered today

Adegbem01:
Thank God Hong Kong goldway ship my good on time Ooo, but please from recent experience, how fast is Singapore-post

I received my xiaomi phone today at Nipost from Hong Kong Goldway. Order was on 16/10/21, arrived Lag 22/11/21, arrived my local post office today. So everything took approximately 45 days.

Unluckrees:


I received my xiaomi phone today at Nipost from Hong Kong Goldway. Order was on 16/10/21, arrived Lag 22/11/21, arrived my local post office today. So everything took approximately 45 days.

Wow, thanks for the feedback, 45 days long Ooo, na next year thing be that

ceaser:


Make a video showing the defect. Send a copy to a provided email of the seller. Make sure the seller replies in your AliExpress message acknowledging the fact that the item isn't fully functional. If possible try to haggle the possibilities of full refund with him. He may ask you not to open dispute but to provide your PayPal account where he will pay the refund; do not agree to this. But lead him to acknowledge and agree to refund (partial or full, preferably full). Then grab a screenshot of your conversation.

File for dispute sharp sharp. Upload the video and upload the snapshots of your conversation with the seller and the pending agreement.

Note: At times, uploading a screenahot of your conversations may be unnecessary, because AE arbitration team seem to have access to message conversation between people on the dispute platform.

Thanks for this, I already sent the seller a message and have also sent him a video showing the defect. Waiting for his reply then I open the dispute.

genius43:


You reply them and inform them of the wrong address issue, they will reroute your package

When I replied them, I asked them when it will reach my local po though, I included my postal code too

Adegbem01:

Wow, thanks for the feedback, 45 days long Ooo, na next year thing be that

Yours doesn't necessarily have to be 45 days, it's all luck
Mine arrived a week after despatched, just waiting for it to reach my po

Omo I tap from your blessings.
Ordered my xiaomi from Hong Kong Goldway on 12th Nov, took about 5 days to ship, tracking currently shows left country of origin.
Yours took 8 days from lagos to your post office, do you stay in Lagos?

How much did you get your phone though?

Unluckrees:


I received my xiaomi phone today at Nipost from Hong Kong Goldway. Order was on 16/10/21, arrived Lag 22/11/21, arrived my local post office today. So everything took approximately 45 days.

CypressHill2020:


No, the Access Bank Naira debit card is still limited to $100.

Up paid for something of over 200 usd with my access card

IMAliyu:
An update, made the order using a friend's card, also GTB.
For 31.88usd, around 15,700-15,600ngn was deducted. Which amounts to 492-489 per dollar.

Can anyone confirm this?

I was debited ₦480 on Monday. Confirm if you were charged for shipping.

OK, so the spend limit of the Access Bank Naira debit card has been increased to $300 from the previous $100 as confirmed from one of the bank's customer service reps earlier today.

It would've been nice though if a mail was sent by the bank to customers informing us of this change just like GTB did a few days ago.

CypressHill2020:


No, the Access Bank Naira debit card is still limited to $100.

vickystaring:

Yours doesn't necessarily have to be 45 days, it's all luck
Mine arrived a week after despatched, just waiting for it to reach my po

How come, please is it singpost too?

Adegbem01:
Thank God Hong Kong goldway ship my good on time Ooo, but please from recent experience, how fast is Singapore-post

From gathered experiences here and mine, anytime between 2weeks and forever.

itsUmohEtido:


From gathered experiences here and mine, anytime between 2weeks and forever.

�

Chimex1930:
Good morning to my follow AliExpress shipper .pls any help about my package since 24th it has been on inward office of exchange ..my Lagos base frnd we order the same product same day has already gotten his own on 25th .I haven't gotten mine pls any help

Hi bro when did you order your parcel I mean what date

itsUmohEtido:


From gathered experiences here and mine, anytime between 2weeks and forever.

Lol same I'm even getting so skeptical after. Look at me commenting about like mumu
$200+ phone must not for for vanishing�

monkvirus:


The seller used AAliexpress-Cainiao shipping

Honestly this is my first time experiencing such, even before they starting using SpeedAF, when all goods wentt to the PO, my goods don't take more thank 6 weeks maximum to land.

I have repeatedly called and visited the my local PO, and they keep telling me my package hasn't arrived yet.

The screenshot is as at of this morning

hi

Hi have you gotten your parcel already?

Icolosis:
Omo I tap from your blessings.
Ordered my xiaomi from Hong Kong Goldway on 12th Nov, took about 5 days to ship, tracking currently shows left country of origin.
Yours took 8 days from lagos to your post office, do you stay in Lagos?

How much did you get your phone though?

I'm in FCT

ceaser:


Make a video showing the defect. Send a copy to a provided email of the seller. Make sure the seller replies in your AliExpress message acknowledging the fact that the item isn't fully functional. If possible try to haggle the possibilities of full refund with him. He may ask you not to open dispute but to provide your PayPal account where he will pay the refund; do not agree to this. But lead him to acknowledge and agree to refund (partial or full, preferably full). Then grab a screenshot of your conversation.

File for dispute sharp sharp. Upload the video and upload the snapshots of your conversation with the seller and the pending agreement.

Note: At times, uploading a screenahot of your conversations may be unnecessary, because AE arbitration team seem to have access to message conversation between people on the dispute platform.

the arbitration team for aliexpress dem be like gods

good morning house, my order is stuck on clearance in progress since 24th Nov and there has been no change since, is this normal?