Icolosis:




I was charged NGN500 Handling fees by NIPOST of which I got a receipt.
The package clearly had "Android Phone" written on it. Though I had clearly instructed the seller to declare it as gift and devalue it. He marked it as Android Phone and the value $40. Which kain Android phone dem dey sell $40 abeg

slimmiee:
Thanks. Do you think I can win a dispute since its showing on tracker that it has arrived destination country and picked up by delivery company. When I complained to the seller he also showed me screenshot of the tracking website showing "arrived at destination country"

jboixxx:
Renegotiate.

Pweetymaro97:


How can I renegotiate

I'm currently experiencing this??
Have 10 days to produce a tracking number

ceaser:


Chai! You dey quite lucky ó, as customs dem no just reason your matter. E be like say the yuletide don disorient dem small, so dem no get time for una package.

Na this kain luck person dey tap into. Unfortunately all fi gers no dey equal.

Congrats on escaping customs wàhálà.



It only got to the destination country but was not delivered to the recipient. So I don't think that counts against you.

Usually in worst case scenario, inquest may be sent to NIPOST from China to trace the termination of an item. In such instances, they trace it as far as the last stop and if it is found out that it was truly not delivered, then you have no problems.

tonididdy:

Great idea but Nigerians are not know for achieving feats like this .
They will be rather disunited than United.
They will rather stick to uncomfortable rules than protest.
... This is dead on arrival because Nigerians will never speak with one voice.
GL

okikigsm:
it is better to fall into the hand of God than to fall into the hand of nipost o.

pls seniors in the house ,how can one avoid entering into nipost hand? which shipping agent /method deliver better?

PoorUgly:
Has anyone experienced this wickedness of recent?

I went to NIPOST on 4Th January,2022 to pick up my package only to notice it was very light, cut open and sealed back with cellotape. On opening it right there in front of their staff ,lo and behold all the contents was stolen.

It was meant to contain a tablet and it's accessories.

I have been in shock since. Why are we so wicked in the country?

It got stuck in Lagos for almost 2months before I complained to AliExpress customer service which alerted the seller to force it's delivery. Only for them to deliver empty package.

I normally receive my orders through Speedaf. I don't know why AliExpress sent this one through NIPOST, which I know is very unreliable, inefficient and too slow.

PoorUgly:
Has anyone experienced this wickedness of recent?

I went to NIPOST on 4Th January,2022 to pick up my package only to notice it was very light, cut open and sealed back with cellotape. On opening it right there in front of their staff ,lo and behold all the contents was stolen.

It was meant to contain a tablet and it's accessories.

I have been in shock since. Why are we so wicked in the country?

It got stuck in Lagos for almost 2months before I complained to AliExpress customer service which alerted the seller to force it's delivery. Only for them to deliver empty package.

I normally receive my orders through Speedaf. I don't know why AliExpress sent this one through NIPOST, which I know is very unreliable, inefficient and too slow.

PoorUgly:
Has anyone experienced this wickedness of recent?

I went to NIPOST on 4Th January,2022 to pick up my package only to notice it was very light, cut open and sealed back with cellotape. On opening it right there in front of their staff ,lo and behold all the contents was stolen.

It was meant to contain a tablet and it's accessories.

I have been in shock since. Why are we so wicked in the country?

It got stuck in Lagos for almost 2months before I complained to AliExpress customer service which alerted the seller to force it's delivery. Only for them to deliver empty package.

I normally receive my orders through Speedaf. I don't know why AliExpress sent this one through NIPOST, which I know is very unreliable, inefficient and too slow.

Icolosis:



Arrrrrrrrrrrrrrrh
This is so painful and annoying

Is there no way to mass complain to Aliexpress to make all "Aliexpress Standard Shipping" Speedaf

Open dispute and submit your evidences and hope for a good judgement

yahmaid04:
did you sign confirmation or what happened next? I have never heard of this before

Adegbem01:

next time, you should have request for a receipt for missing or stolen item from the officer in charge (if na by begging or threat), if you have that, aliexpress will surely refund your money, all hope is not lost sha, try and snap the package and send to aliexpress
modified
hope you did not sign for it and you did not take it home?
if yes, just send the picture to aliexpress team, tell them what went down, they will make there own inquiry. you should get your refund

Icolosis:



Arrrrrrrrrrrrrrrh
This is so painful and annoying

Is there no way to mass complain to Aliexpress to make all "Aliexpress Standard Shipping" Speedaf

Open dispute and submit your evidences and hope for a good judgement

PoorUgly:



They gave me good judgement but I seriously wish I have that tablet instead of my money back because I needed that tablet to read ebooks.

Why are people so wicked like this?

mindtricks:


What if NIPOST guys claim that it has been delivered or that someone received and it was not you nor your someone you sent, what happens, and what is your fate before the eyes of Ali?

PoorUgly:


AliExpress has refunded me the money but still I miss that tablet and I wish the person that stole this is caught arrested and removed from the logistics line.

Because this experience is like one step forward 2 backwards.

Pweetymaro97:
Hello, I bought a tecno screen from aliexpress and it started having lines. Opened dispute and was asked to return it. How do I go about this?

Also I was negotiating with the seller about partial refund as aliexpress said if I was not comfortable with the verdict I should discuss with the seller.
Can the seller cancel the return decision and change it to partial refund on aliexpress??

Cause I don't want any payment via PayPal nor do I want to close dispute on my end

immaq8:
Please when is China Holiday likely to begin?

Pweetymaro97:


How can I renegotiate

I'm currently experiencing this??
Have 10 days to produce a tracking number

jboixxx:

Sorry about your experience. I had a similar case back in 2017 or so. I was alerted by the officer in charge who insisted that I checked my package before leaving the desk as it seemed to have been compromised. I did and phone and charger weren't there. I filled a Compromised package complaint, made their oga signed an acknowledgement copy, gave them 2 weeks, reported the case to Abuja and copied Consumer Protection Commission. NIPOST refunded me. They got to know the items were compromised from point of entry.

One thing I won't stop doing is, complaining to the authorities when I get served badly or unprofessionally. That way, I believe service deliveries will be improved upon.

I've recently reported a staff of Speedaf that failed to deliver my item, claiming he didn't receive it after logging it as delivered. I had to reach out to one of their supervisors in Lagos who took it up and run a trip trace of the item. Got my item about 24hrs after.

When we received a service that is below expectations, just report. Most public institutions have SERVICOM unit, use them. Don't do "Nigeria no go good again" or "God dey" or "I no get time". It's our responsibility to make force them to do the right thing.

Babalegba:
I intend to buy an ebook reader very soon iIs it very likely to be stolen in transit.

PoorUgly:


How did you report the case to NIPOST Abuja and Consumer Protection Commission? I really want to get at the idiot that did this.

mayemaye:
abegg how long does an item stay with customs now

cos mine has been showing clearing customs since 15th Jan 2022