11Anonymous:
Did you submit your account details to them?

Evidence of the submission. They should bring out the book they wrote it to see they are at fault.

Entanglement:
yes boss! I summited my account details with the carton to them.

I ask them to check there book records and to which account if it match the account I gave them, that's when those Raya care started going in and out then she later came out and said is confidential that they refunded it to another account number.

And you no scatter that place?

Entanglement:
I summited my deadboot redmi 9T at RAYA CARE in Ikeja Lagos since December. Going there today, on meeting with those customer care service they told me that they have refunded the money to another account instead of my account.

How can I report this case of fraud by Raya.

Please is there any appropriate authority should I channel my report

killerdragon:

Go to their google business page and leave a bad review explaining the scam.

Go to twitter and tag them

Do it on Facebook and Instagram as well

Make sure to take their phone numbers as well

Entanglement:
thanks I have done it. They have contacted me to resolve this issue.

biroo:
nice, e be like sey na until you drag some people before their head go correct b

biroo:
Na wa o, which kind wahala come be this one na na these kind things I dey always avoid na why I dey carry my gadgets go carlcare go repair.