I am getting tired of all these everyday IPS (mtn, glo, etc)
You waste money on data and before you close your eyes, you’ve already finished your data

I wanted to switch to others, fibreone said they’re not in Benin yet…tizeti said they’re not covering my area yet
The only one I’m seeing now is konnect Africa so I just want anyone who’s used it before to give me a review.

Elderniercri:
I am getting tired of all these everyday IPS (mtn, glo, etc)
You waste money on data and before you close your eyes, you’ve already finished your data

I wanted to switch to others, fibreone said they’re not in Benin yet…tizeti said they’re not covering my area yet
The only one I’m seeing now is konnect Africa so I just want anyone who’s used it before to give me a review.

Bump!

Ournolly:

Bump!

Is bump an ISP?

I don’t understand pls

Elderniercri:


Is bump an ISP?

I don’t understand pls

Just reviving the thread in case someone has any review about that.
I also have interest, was with their installer last year and he assured me of the speed but I am not that all convinced.

Ournolly:

Just reviving the thread in case someone has any review about that.
I also have interest, was with their installer last year and he assured me of the speed but I am not that all convinced.

I’ve paid sha… I said to someone that I’ll give a review by the end of February…
I’ll tag you on it if you’re still interested

I have high hopes on them sha

Elderniercri:


I’ve paid sha… I said to someone that I’ll give a review by the end of February…
I’ll tag you on it if you’re still interested

I have high hopes on them sha

Please do.
Also, how much did you pay for their equipments and the installation?

Ournolly:

Please do.
Also, how much did you pay for their equipments and the installation?

I paid 7900 for equipment and installation plus one month subscription.

And I had to buy a router they recommended..
They wanted to sell it for me for around 45k but I got it outside for 15k

That’s about 100k totally spent, they would come fix it on or before Friday to fix it

Elderniercri:


I paid 7900 for equipment and installation plus one month subscription.

And I had to buy a router they recommended..
They wanted to sell it for me for around 45k but I got it outside for 15k

That’s about 100k totally spent, they would come fix it on or before Friday to fix it

OK
A bit on the high side, let's hope it's worth it.
Wish Elon has launched his StarLink in Nigeria as promised but from their pace they won't even be available this year.

Ournolly:


OK
A bit on the high side, let's hope it's worth it.
Wish Elon has launched his StarLink in Nigeria as promised but from their pace they won't even be available this year.

I think it’s consistent with others sha

And I honestly tried to research on starlink just saw they’re working on launching in Nigeria soon but it’s subscription is more expensive when I checked the countries it already operates in

Elderniercri:


I think it’s consistent with others sha

And I honestly tried to research on starlink just saw they’re working on launching in Nigeria soon but it’s subscription is more expensive when I checked the countries it already operates in

$100/month for a guaranteed 150mps with unlimited bandwidth seems ok to me.
They also confirmed you can connect as much as 100 WiFi to your router which means you can easily sublet to your neighbors and recover some money.
It is also interesting to know that you get 40ms or even less with their services, this is very impressive for a satellite provider.

I seriously doubt they will launch in Nigeria this year, South Africa maybe but Nigeria, I doubt.

Ournolly:


$100/month for a guaranteed 150mps with unlimited bandwidth seems ok to me.
They also confirmed you can connect as much as 100 WiFi to your router which means you can easily sublet to your neighbors and recover some money.
It is also interesting to know that you get 40ms or even less with their services, this is very impressive for a satellite provider.

I seriously doubt they will launch in Nigeria this year, South Africa maybe but Nigeria, I doubt.

Well let’s hope they do and if they do, I’d be switching

So about this konnect Africa, I’m yet to have any reviews about the network but I’ll just drop this about their customer service.

They’re very poor in this regard, you could send them a mail and would probably have to send a follow up before they respond. Of course they’ll apologize only to do it again.

The agreement 6-14 days after payment had been confirmed before they come for installation, tomorrow makes it 14 days and if I hadn’t even be calling, there wasn’t even any movement all calls on their part that they’ll fix so and so for installation.

I complained bitterly to my account manager (they’ll assign an account manager for you when the payment is confirmed)

Around 2, someone called that he was from coolinks and he was coming to fix it today. I told him I was available… I was at work and you can’t just expect me to be at home when I’ve complained about giving me a time so I can stay back home.

Anyway we worked something out and he said he’ll fix someone’s before coming around to fix mine… we were in communication till 5 when I got home and he said he was stuck in holdup.

Fast forward to 6:40 now and I’ve called more than 4 times he isn’t picking my calls

Mind you, he came from port harcourt today to come fix this and he said he would be leaving tomorrow.

I’ll see if it would be fixed tomorrow since tomorrow is actually the last day (6-14 working days) ’ve decided to stay home because of them. I’m disappointed in their communication method sha

I just hope the network works fine and I’ll forget this stress and nonsense

CC: Ournolly
stanliwise

Elderniercri:
So about this konnect Africa, I’m yet to have any reviews about the network but I’ll just drop this about their customer service.

They’re very poor in this regard, you could send them a mail and would probably have to send a follow up before they respond. Of course they’ll apologize only to do it again.

The agreement 6-14 days after payment had been confirmed before they come for installation, tomorrow makes it 14 days and if I hadn’t even be calling, there wasn’t even any movement all calls on their part that they’ll fix so and so for installation.

I complained bitterly to my account manager (they’ll assign an account manager for you when the payment is confirmed)

Around 2, someone called that he was from coolinks and he was coming to fix it today. I told him I was available… I was at work and you can’t just expect me to be at home when I’ve complained about giving me a time so I can stay back home.

Anyway we worked something out and he said he’ll fix someone’s before coming around to fix mine… we were in communication till 5 when I got home and he said he was stuck in holdup.

Fast forward to 6:40 now and I’ve called more than 4 times he isn’t picking my calls

Mind you, he came from port harcourt today to come fix this and he said he would be leaving tomorrow.

I’ll see if it would be fixed tomorrow since tomorrow is actually the last day (6-14 working days) ’ve decided to stay home because of them. I’m disappointed in their communication method sha

I just hope the network works fine and I’ll forget this stress and nonsense

CC: Ournolly
stanliwise

Na wa oooo.
This is not a good sign at all.
Telecommunication networks need active customer care channel for resolution of numerous issues and challenges.
I made inquiry someone said he'll do the installation plus the equipment at 90k.
This is tad expensive for my budget.

Elderniercri:
So about this konnect Africa, I’m yet to have any reviews about the network but I’ll just drop this about their customer service.

They’re very poor in this regard, you could send them a mail and would probably have to send a follow up before they respond. Of course they’ll apologize only to do it again.

The agreement 6-14 days after payment had been confirmed before they come for installation, tomorrow makes it 14 days and if I hadn’t even be calling, there wasn’t even any movement all calls on their part that they’ll fix so and so for installation.

I complained bitterly to my account manager (they’ll assign an account manager for you when the payment is confirmed)

Around 2, someone called that he was from coolinks and he was coming to fix it today. I told him I was available… I was at work and you can’t just expect me to be at home when I’ve complained about giving me a time so I can stay back home.

Anyway we worked something out and he said he’ll fix someone’s before coming around to fix mine… we were in communication till 5 when I got home and he said he was stuck in holdup.

Fast forward to 6:40 now and I’ve called more than 4 times he isn’t picking my calls

Mind you, he came from port harcourt today to come fix this and he said he would be leaving tomorrow.

I’ll see if it would be fixed tomorrow since tomorrow is actually the last day (6-14 working days) ’ve decided to stay home because of them. I’m disappointed in their communication method sha

I just hope the network works fine and I’ll forget this stress and nonsense

CC: Ournolly
stanliwise

Dem don dey show their true color. Meanwhile if I may ask, how much of data do you consume per month?

UPDATE

Yesterday around 7pm, the engineer still came around.. apparently he was stuck in traffic and he said he wanted to make sure I have the data that night.

He was a top professional and also engaging my curiosity. He came from port harcourt to fix for some customers in Benin. I’m guessing they had no engineers, and I think the 3 of us live at extreme ends of each other so it was stressful for him.

Anyway, he couldn’t finish it yesterday (part of climbing the roof to fix the modem and all that) so we decided to do it this morning.

He came very early and within 20 mins he was done.. he even helped me fix my generator because we had no light to test the installation to make sure it was working properly before he left

I just got back from work and yes it’s working good so far..

I will try and review again by month end or anytime I can… but so far so good

CC: stanliwise
Ournolly

stanliwise:

Dem don dey show their true color. Meanwhile if I may ask, how much of data do you consume per month?

I don’t use much but I recently enrolled for a course online and I needed a stable connection… the telecom network is poor here
But then they also have free data for nights like you can literally browse for free at night

Ournolly:

Na wa oooo.
This is not a good sign at all.
Telecommunication networks need active customer care channel for resolution of numerous issues and challenges.
I made inquiry someone said he'll do the installation plus the equipment at 90k.
This is tad expensive for my budget.

Yes it’s a bit expensive but that’s how they all are expensive to fix

But I think the monthly fee is cheaper and starts from 6k or so with free night browsing option
What do u mean someone will come instal it for you?
Speak to the company.. chances are you’ll fix it way cheaper.. highly depends on your location… I stay at the outskirts of Benin so I understand why it’s a bit high for me

Elderniercri:
UPDATE

Yesterday around 7pm, the engineer still came around.. apparently he was stuck in traffic and he said he wanted to make sure I have the data that night.

He was a top professional and also engaging my curiosity. He came from port harcourt to fix for some customers in Benin. I’m guessing they had no engineers, and I think the 3 of us live at extreme ends of each other so it was stressful for him.

Anyway, he couldn’t finish it yesterday (part of climbing the roof to fix the modem and all that) so we decided to do it this morning.

He came very early and within 20 mins he was done.. he even helped me fix my generator because we had no light to test the installation to make sure it was working properly before he left

I just got back from work and yes it’s working good so far..

I will try and review again by month end or anytime I can… but so far so good

CC: stanliwise
Ournolly

That's nice.
Awaiting the reviews.
Will require it too and I did check one of the subscribers in the town.
His 25mps plan was getting average of 15mps in the day, he confirm it is close to the 25mps at the off peak period.
Latency at steady 120mps means a bad news for game. Vsat is always noted for it's poor latency performance.

Elderniercri:
UPDATE

Yesterday around 7pm, the engineer still came around.. apparently he was stuck in traffic and he said he wanted to make sure I have the data that night.

He was a top professional and also engaging my curiosity. He came from port harcourt to fix for some customers in Benin. I’m guessing they had no engineers, and I think the 3 of us live at extreme ends of each other so it was stressful for him.

Anyway, he couldn’t finish it yesterday (part of climbing the roof to fix the modem and all that) so we decided to do it this morning.

He came very early and within 20 mins he was done.. he even helped me fix my generator because we had no light to test the installation to make sure it was working properly before he left

I just got back from work and yes it’s working good so far..

I will try and review again by month end or anytime I can… but so far so good

CC: stanliwise
Ournolly

You have done well with your update. And how is the speed?

stanliwise:

You have done well with your update. And how is the speed?

Just tested it via speed test and it was average of 15mps for 25mps plan at the peak period.
The ping was constantly 120ms.

Ournolly:

Just tested it via speed test and it was average of 15mps for 25mps plan at the peak period.
The was constantly 120ms.

med o. Nice nice

stanliwise:
med o. Nice nice

The ping was a very bad news though but the speed should be very good for streaming expecially in off peak time.

15mps is quite nice. One can hardly find that in some parts of Nigeria. How I wish I came in contact to this information before I paid for tizeti.

I am just hoping that it works well and there is no complain.

stanliwise:

You have done well with your update. And how is the speed?

The quoted speed is 25Mbps and it’s as said
I was in a class for 4 hours yesterday and it didn’t buffer and I also replay my last week classes cos the mtn network I was using couldn’t allow me stay through

The speed is good enough for me really

Elderniercri:


The quoted speed is 25Mbps and it’s as said
I was in a class for 4 hours yesterday and it didn’t buffer and I also replay my last week classes cos the mtn network I was using couldn’t allow me stay through

The speed is good enough for me really

very nice to hear so. This thread would profit anyone who wants to use this Konet Africa

Ournolly:

That's nice.
Awaiting the reviews.
Will require it too and I did check one of the subscribers in the town.
His 25mps plan was getting average of 15mps in the day, he confirm it is close to the 25mps at the off peak period.
Latency at steady 120mps means a bad news for game. Vsat is always noted for it's poor latency performance.

Yeah, they did say it would be a bad idea for gaming but I don’t game so I’m cool

Ournolly:

Just tested it via speed test and it was average of 15mps for 25mps plan at the peak period.
The ping was constantly 120ms.

This is disappointing to be honest. There are ISPs out there with better speeds/pings. This is mine
at any time 24/7 on the 30Mbps plan. 100% speed delivered (nothing like peak or off-peak periods). Ping 3ms.

QuoteJustOnce:


This is disappointing to be honest. There are ISPs out there with better speeds/pings. This is mine
at any time 24/7 on the 30Mbps plan. 100% speed delivered (nothing like peak or off-peak periods). Ping 3ms.

Which one is this?

QuoteJustOnce:


This is disappointing to be honest. There are ISPs out there with better speeds/pings. This is mine
at any time 24/7 on the 30Mbps plan. 100% speed delivered (nothing like peak or off-peak periods). Ping 3ms.

3ms ping speed?
Bro leeme swear, you are using fibre to home Internet service.
Am I wrong?

Ournolly:

3ms ping speed?
Bro leeme swear, you are using fibre to home Internet service.
Am I wrong?

You damn right!

QuoteJustOnce:


You damn right!

Ok bro, but there is no comparison between Vsat and FOS.
Fibre internet is much faster and more stable.
We are talking of Vsat services here because Fibre to home services are not available to our location and won't be for the next couple of years.

Ournolly:

Ok bro, but there is no comparison between Vsat and FOS.
Fibre internet is much faster and more stable.
We are talking of Vsat services here because Fibre to home services are not available to our location and won't be for the next couple of years.

fact bro