Bet slip number: 25955163099

My bet was unsettled for two days and when 1xbet finally settled the bet, they declared it as lost with a fake result. I have messaged them severally to correct the result. They said I should provide a link to the result, I gave them links to three different websites. They then claimed that the websites are not their official sources of results. There is no official source of result listed for table tennis on their website. I have asked them to tell me the source of their result and they said they don't have to. Up till now, they are still claiming that the obviously fake result was correct. What do I do to get my money back from 1xbet?

Below is the transcript of my chat with 1xbet. The bolded are their responses.


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hello
18:44
the game i won that you have not settled since two days has been marked as lost
18:45
Hello.
18:45
Please provide us with a bet slip number.
18:45
25955163099
18:45
i won the game please
18:45
Your bet slip has been calculated correctly. If you disagree with the calculation of your bet slip please provide us with a link to an official source stating another result or information. You can find the list of official sources in the 22nd section of our website's Terms and Conditions.
18:50
we have been through this before. i wonder why you guys like posting fake results. how can the weaker player in table tennis win all the three sets by 11-0?
18:52
the correct score was 0-3 (4:11, 7:11, 5:11)
18:53
https://betsfan.com/r/4858544/Maciej-Makajew-vs-Artur-Bialek
18:53
please post your own source. you guys did this same thing with a handball result some weeks ago but corrected it after much arguing more than 24 hours later
18:54
Betsfan.com is not the official source of 1xbet.
18:55
post that your official source that took you two days only to come up with a fake result
18:56
3:0 (11:0,11:0,11:0). look at your result. have you ever seen this kind of result in table tennis? an underdog winning 11-0 in all the sets?
18:56
Your bet slip has been calculated correctly. If you disagree with the calculation of your bet slip please provide us with a link to an official source stating another result or information. You can find the list of official sources in the 22nd section of our website's Terms and Conditions.
18:57
this is the same thing you did with the handball result some weeks back. why post a fake result? even you know that that result is fake. please correct yourself and pay me my winning
18:59
You have been provided with all the information concerning your request. If you do not have other questions concerning our company or sport events I will have to end our conversation.
19:00
how dare you threaten me when you have refused to pay my winning. i have made a copy of this conversation as this may end in litigation.
19:01
what is your official source for table tennis results?
19:02
You can find the list of official sources in the 22nd section of our website's Terms and Conditions.
19:03
you don't accept the evidence i have provided so what is your source for table tennis results as it is not stated in the section you have provided
19:03
https://betsapi.com/r/4858544/Maciej-Makajew-vs-Artur-Bialek
19:09
i have provided another link from another website. you are yet to tell me what source you used
19:16
Screenshot (6).png
19:22
this is a screen shot from 10bet.com results service. please, correct your result and credit my winning
19:23
Hold on, please. I will transfer your request to our specialists.
19:25
According to our information, your bet was calculated correctly.
19:41
what information gave you a score of 3:0 (11:0,11:0,11:0)
19:42
We do not have to provide you this information.
19:43
i have provided three different sources of the correct result. you are yet to state your source
19:43
your result is fake and i have the evidence. it will be better for you to correct it unless you want this issue to escalate
19:44
this is the second time you are posting a fake result for my bets
19:45
you don't want to accept the three different sources i provided, yet you say you can not state your own source. you can not simply because you have no source. the result is obviously fake.
19:47

sirpharrell:
Bet slip number: 25955163099

My bet was unsettled for two days and when 1xbet finally settled the bet, they declared it as lost with a fake result. I have messaged them severally to correct the result. They said I should provide a link to the result, I gave them links to three different websites. They then claimed that the websites are not their official sources of results. There is no official source of result listed for table tennis on their website. I have asked them to tell me the source of their result and they said they don't have to. Up till now, they are still claiming that the obviously fake result was correct. What do I do to get my money back from 1xbet?

Maybe u should move to bet9ja. I think they are trustworthy a little bit. But how do u stake on table tennis?

Zico5:

Maybe u should move to bet9ja. I think they are trustworthy a little bit. But how do u stake on table tennis?

I stake huge on sports that have more winning probability than football e.g. table tennis, tennis, handball and volleyball.

Bet9ja do not have several of the games available on 1xbet. I am planning to move to paripesa as they have these options too. But my priority now is how to recover my stolen money.

Can you post a screenshot of the events? bet ID doesn't work for others on 1xbet

Do you know the people you are complaining to don't understand English?

They translate your statement and use word tags and try to give you answers. Those answers are scripted and only use when users asked questions that are related to yours.

A Tags : Bet, settled, results, lost, refund ... means the response requires bet coupon code, they'll click on that response and send it to you.


I don't think they understand your second response, but that link gave them an idea of what you're complaining of (results).


B Your next tags have "official source", fake... the rest of what you typed they don't even understand. It's either they'll response with contact support team, check terms and conditions for official source or repeat the same response...


Their next response tells you they couldn't translate it properly "meaning users is complaining or something" also, they are very sensitive to abusive words tag, never ever used that, that might be the end of the account.


C You mentioned official source again, and that requires an already prepared response again. Check B

sirpharrell:


I stake huge on sports that have more winning probability than football e.g. table tennis, tennis, handball and volleyball.

Bet9ja do not have several of the games available on 1xbet. I am planning to move to paripesa as they have these options too. But my priority now is how to recover my stolen money.

Ok then. How can one stake on table tennis, tennis and handball

I have warned people severally that 1xbet is a scam stay away from them and join other bookie.

Stephenmoka4:
Do you know the people you are complaining to don't understand English?

They translate your statement and use word tags and try to give you answers. Those answers are scripted and only use when users asked questions that are related to yours.

A Tags : Bet, settled, results, lost, refund ... means the response requires bet coupon code, they'll click on that response and send it to you.


I don't think they understand your second response, but that link gave them an idea of what you're complaining of (results).


B Your next tags have "official source", fake... the rest of what you typed they don't even understand. It's either they'll response with contact support team, check terms and conditions for official source or repeat the same response...


Their next response tells you they couldn't translate it properly "meaning users is complaining or something" also, they are very sensitive to abusive words tag, never ever used that, that might be the end of the account.


C You mentioned official source again, and that requires an already prepared response again. Check B

Thanks for the insight. I even thought they had an office here in Nigeria. My dilemma now is how to get back my money. This is how marathonbet ran away with my 238,000 naira till today.

sirpharrell:


Thanks for the insight. I even thought they had an office here in Nigeria. My dilemma now is how to get back my money. This is how marathonbet ran away with my 238,000 naira till today.

Marathon bet? Funny names with unsatisfied users, if they can't pay why start a bookie...

Anyways 1xbet options can have a twist on the English, losing 11-0 three times in a row doesn't look likely. I have played TT and I can tell you it's very likely an expert will lose a serve (if not more) in 30 serves of open play.

If you argue with 1xbet, it will take time of persistent and if they're bored of you, they might just limit the account or send a message that they are closing your account for violating their terms. Most Nigeria bookie don't offer some selected markets on TT. sadly

1Xbet don't have a licence in Nigeria. So you cant report him. I agree with @ Zico5. Maybe you should bet on bet9ja.

1xbet is a scam once you start winning they look for a way to frustrate you, sportybet has table tennis and basketball you can use them they are the best for me. I pity Nigerias still using 1xbet, they don't value is an can block account at any time they feel like.

Imagine o you leave Bet9ja, Sportybet, even Betking, to go and bank with this ripping sport company that is struggling to still gain ground first with their stingy policies. I checked the bet and you won it, next time you will use ur head

Danielle09:
Imagine o you leave Bet9ja, Sportybet, even Betking, to go and bank with this ripping sport company that is struggling to still gain ground first with their stingy policies. I checked the bet and you won it, next time you will use ur head

I have accounts with all the betting companies you listed. I use them and 1xbet too depending on the market and options I want to bet

sirpharrell:


I have accounts with all the betting companies you listed. I use them and 1xbet too depending on the market and options I want to bet

An example is this bet they have refused to settle for the past three days. I hope they won't come up and say it was lost.
26146409009. You don't get those options in every betting website.

sirpharrell:


An example is this bet they have refused to settle for the past three days. I hope they won't come up and say it was lost.
26146409009. You don't get those options in every betting website.

You can't load someone's else coupon code, even your own booking code you can't. I wonder why 1xbet haven't fixed this

Mod should push it to front page for others to learn from it.

I have been betting for two years now. This site helps me make them mostbet , where I choose a sport, a team and make bets. They give me the opportunity to play fair and make real money. What I like most now is that these sites have good odds and money can be withdrawn to the card at any time.

Stephenmoka4:
You can't load someone's else coupon code, even your own booking code you can't. I wonder why 1xbet haven't fixed this

You can check the status of a bet by clicking on "Bet Slip Check" at the bottom of their website. This is the link https:///en/testcupon/

why? 1xbet has the license

goaloofootball:
1Xbet don't have a licence in Nigeria. So you cant report him. I agree with @ Zico5. Maybe you should bet on bet9ja.

1xbet is not a scam. I'm betting with them about a year. Everything is ok with my accout

Ayoleeboy007:
1xbet is a scam once you start winning they look for a way to frustrate you, sportybet has table tennis and basketball you can use them they are the best for me. I pity Nigerias still using 1xbet, they don't value is an can block account at any time they feel like.

TOP4587:
1xbet is not a scam. I'm betting with them about a year. Everything is ok with my accout

life no balance

TOP4587:
1xbet is not a scam. I'm betting with them about a year. Everything is ok with my accout

Okay sport

once my account was blocked. i was told that was for security purpose. after passing through the sort of verification, the access was returned. don't hesitate contacting support

Ayoleeboy007:
1xbet is a scam once you start winning they look for a way to frustrate you, sportybet has table tennis and basketball you can use them they are the best for me. I pity Nigerias still using 1xbet, they don't value is an can block account at any time they feel like.

Fenji:
once my account was blocked. i was told that was for security purpose. after passing through the sort of verification, the access was returned. don't hesitate contacting support

After my account was blocked I also went through all manner of stupid verification at the end they only allow me to withdraw the current balance, I couldn't place bet or deposit only the withdrawal button was available

What is the reason for such a warning?

Suregreen2050:
I have warned people severally that 1xbet is a scam stay away from them and join other bookie.

Hi I have literally just seen this dialogue and sent you a request via email to accept me. Not sure how it works but I was a bookmaker for 9 years uk I want to know more about your dispute with this table tennis match and what outcome was because the response you got in chat was not acceptable by any gaming standards

sirpharrell:
Bet slip number: 25955163099

My bet was unsettled for two days and when 1xbet finally settled the bet, they declared it as lost with a fake result. I have messaged them severally to correct the result. They said I should provide a link to the result, I gave them links to three different websites. They then claimed that the websites are not their official sources of results. There is no official source of result listed for table tennis on their website. I have asked them to tell me the source of their result and they said they don't have to. Up till now, they are still claiming that the obviously fake result was correct. What do I do to get my money back from 1xbet?

Hello!
We would like to clarify the way all bets are verified. All bets are settled once the game results are published by the official match source. As soon as the official results are announced, the bet will be calculated by our specialists. The period may vary for different sports, but most often it is from 5 to 72 hours. We analyze the rules and instructions for calculating bets exclusively on official websites. If we have doubts about the correctness of the calculation, we consult sources and carry out verification. If discrepancies are identified, we create a support request to check errors with the participation of official data sources.

It is difficult to consider your particular situation now, since it was a long time ago. But if a request was submitted to check the rate and you received a response, then we can be sure that the check was carried out in accordance with the regulations.
Of course, it is a great pity that in that particular situation the bet was not successful.

We are trying to improve the technical analysis of bets so that the results shown are always accurate.

IxBet:


Hello!
We would like to clarify the way all bets are verified. All bets are settled once the game results are published by the official match source. As soon as the official results are announced, the bet will be calculated by our specialists. The period may vary for different sports, but most often it is from 5 to 72 hours. We analyze the rules and instructions for calculating bets exclusively on official websites. If we have doubts about the correctness of the calculation, we consult sources and carry out verification. If discrepancies are identified, we create a support request to check errors with the participation of official data sources.

It is difficult to consider your particular situation now, since it was a long time ago. But if a request was submitted to check the rate and you received a response, then we can be sure that the check was carried out in accordance with the regulations.
Of course, it is a great pity that in that particular situation the bet was not successful.

We are trying to improve the technical analysis of bets so that the results shown are always accurate.

So you had to wait almost one year before responding so that you can claim that it is difficult for you to check and make correction because of the time gap.

My bet was won and you know it.
11-0, 11-0, 11-0 win for the heavy underdog player in table tennis is impossible. That is the result you claimed was the result. The links are still there to prove that you cheated me of my legitimate winning. I think I will bring back this matter to the puvlic domain