Factism:


Thank you for this write-up, it is helpful.
Can you please describe how to locate the office you did your document arrangement at the Ibadan office. This will enable me go there straight.

Anywhere you are coming from, F
Find your way to Gate/busstop, take bike to immigration office or trek there, just 5mins trekable.

I sorted my documents at the sorting office. There is officer in charge of that, get all the documents ready and ask for the office you can sort your documents.

jasperonyx:
I can't believe I read all these ooo, it is worth it.
What did you verify?, Is it your national id card?[Chquote author=fabem post=113987571]


Here is my experience as a DIY applicant at Ibadan Office of NIS.


Good afternoon to you all. Its a lengthy one but if you take your time, you will find it worthy especially those that wants to do DIY.

I have been following this thread for years but just silent reader since i wasn't ready to apply for any passport.

Around March this year, I decided that it is time to get my passport because of incoming opportunities.

I went through like 50 new pages of the thread to gather latest new infos.

The journey begins;

I went through the web to read all the instructions before i begin my application and after going through it, i begin the application.

- I opened the portal www.passport.immigration.gov.ng and registered within 30mins.

- I copied out my application and reference number, it is a key DIY applicants must have on their phone anytime.

- Time for payment, my mastercard for declining for the payment. kept trying it for days using different options apart from paystack, the same thing, used different banks, the same issue persist I was like village no want make i apply). So i was already behind schedule. Without payment you can't choose appointment date.


- Some days later i open the portal login, i went through other payment options, i saw transfer options, called Sanna pay agent via their web and told me to ahead that they will confirm it within 30mins. I paid 25,000 and 500 as transaction fees making total of 25,500 qnd truly it was confirmed within 10mins and appears on my NIS application page that i have paid. I scaled that hurdle.

- I was like i will choose date later since na Ibadan, we no dey rush things like lag people make i rest small, something tells me to check on how their appointment page looks like, na so i went to through www.appointment.immigration.gov.ng, I paid around May 4th. All the remaining working days in may are fully booked. I said abi na my eyes dey pain me ni? I went through june, fully booked, i was like ha, so things be like this? Only July and August have space, i didn't choose date and left it.

- Few minutes later, i went back to book appointment, fortunately i saw an opening on June 8th, i sharply pick the date and save it for printing later. How did that happen, I don't know. I saved all the application on my phone. I went to business center and to get it printed.

-I have 5weeks of waiting for the appointed capturing date. Well i used the time to gather my documents, I couldn't get guarantor a week to the capturing date, because those i trusted to help as my guarantor are doing somehow even in Church, I let it slide. Chatted an old friend who is a big brother, he offered to help. He gave me his passport and ID to go and use it and bring it back whenever I am through with it this. He filled the form for me and signed. I can never forget that gesture forever.

- I went to local Government magistrate court near my house for the stamp, the man said #500, i sha bargain to #300 and got the stamp.
I went to do enough photocopies. This is just one day to the capturing.

I am ready for the capturing!

On June 8th, 2022. I left early, just an hour to my place, i got there 8.05am and i saw many people outside already. They ushered us in, we all sat down. One of the officers came to address us, they have a parade we should wait until they finished. They spent an hour on the parade ground.

Everyone went to their various offices, the officers brought files, and started calling names, mumu me sat and expecting my name to be called.

I waited for over two hours, i was like what is going on here? Not knowing my real journey just started.

THE REAL JOURNEY

I stood up and approached the officer who just finished calling names. Sir, i didn't hear my name for capturing, he said who is handling my files, i said myself. He asked why? I told him i applied online, he looked at me from head to toe, and hissed! He left! I was dumbfounded and disappointed.

I saw another officer and approached him, i told him my predicament, and i quote him "ha ha, you for don come before capturing date, you never do anything, you just applied, you never do anything. Online application have several stages which includes:"
i. Documents arrangements
ii. Account checking
iii. Verification
iv. Interview
v. Capturing

He said i can't capture that day again, i have to follow the due process first. He directed me to the office where my documents will be properly arranged. I went there, the officer who was on sit is a nice man, he sorted the files, gave me offline application form, almost same form we filled online, told me to go and do 10 photocopies . When i got to the photocopy shop, the one woman said #100/copy.

The vex wey i vex leave the place, i went out and bargain with a guy outside the NIS compound, he did it 3 for #50 for me. I rushed back inside, the man told me to fill the form and collected the remaining, i did so. He also told me to write a letter, i asked for a sample and he gave me one . After writing the letter, he brought a [b]brown file[/b]and attached the documents with it.

He told to go and come back after an hour. I did. Where they took my file to, the officer said they can't do anything again because there are too many crowd. He told me to come back next week (15th June). I collected his number. I chat him two days later and he told me, they have gone through my files and is ready for capturing. I was happy.

On june 15th, i left early as usual. I went straight to the office, and asked the office about my file, na there i know say the officer dey lie. He didn't even know where they kept DIY files again. They were looking everywhere for almost 20mins before they finally saw it. You can imagine. I saw some DIY files which are already dusty and unattended to.

I collected my file, i wanted to get angry. I calm my nerves, he directed me to where do my account checking. He supposed to be the one to carry the files around and get it signed. Here i am, doing his job. But if I don't do it, my file won't be attended to unless i pay, which i have vowed not to give any officer shishi.

Fortunately for me, but unfortunately for other offline applicants, the NIS capturing portal was totally down. So they couldn't do anything, so the officers have time for other things. They have my time now since all their applicants they collected money from, no network to capture them.

I went to the account office, they checked online to be sure i really paid online. And i went for verification, few minutes later. The called me and two other offline applicants for interview. Everything went fast because they have nothing to do that period. The person that interview DIY is different from those that paid through agents. The man was nice. He was shocked that i haven't got captured and asked what the problem was, i told him. He said those officers lied to me, i could have done all everything same day i came last week.

He didn't even looked at my file that much, just glanced through it and signed every documents. He told me to take it back to verification unit, and he informed that Officer to take my file to the capturing unit which he did. I was relieved! It was around 2pm and capturing portal is still down.

Come and see film, some applicants who paid to some officers started shouting at them showing their frustrations. The officers were running up and down sweating. Why? The state controller is around and anyone caught lasan, you go collect kiakia.

When i see that the portal not coming up, there is Ibadan North local government secretariat sharing fence with NIS. I went to their INEC office, the gate man said they can't attend to anyone again time has gone. I was at the gate and saw of one of the Inec staff, i pleaded, told the gateman to open it for me. I went in, did my Inec registration within 10mins and i left. I don use 1 stone kills 2 birds bayen.


I went back, capturing never comes up, but that man at the interview session have told me, son do everything to get captured today because tomorrow or next week is not guaranteed. So i keep waiting, half of those to be captured have left.

We remain like 100+, around 5:25pm, portal came back. So they came with files and call to know who are still there for capturing. I was called among, then i knew i am 75% done! So by 7:30pm, i was called in, portal went off for another 20mins. Came back again. I was captured around 7:55pm. It was dark already.

After capturing, they gave me a piece of paper. Me i no send, i wanted to be sure, then i check www.track.immigration.gov.ng and i saw that my application is at production stage. I left!

Then i went into the production side and i was told to check within three to five weeks it will be out.

Note:

From my experience and mistakes;

1. If you are doing DIY, go there before capturing date, sort your files out till it reaches capturing unit. Then come on the capturing date. If you miss the capturing date, they can do it any day you go there, IF you tip officers at the capturing unit. No need to do reapportionment online again because online is fully booked till may August/September. Those agents are making it more complicated because they choose dates for their applicants too online.

2. What DIY applicants are doing is the same those officers are doing if you pay to them. What they do is, since they work there, they will fast track it. They also applied for you online.

3. If you are rushing to get your passport, DIY is not the best for you. The frustrations alone, many can't deal with it.

4. Many still don't know they can apply themselves. I have to create the awareness for applicants who paid to officers there. Some paid 50k, 70k depending on how the officer prey on their gullibility.

5. If you can negotiate with your agent and agree on 35k -40k, pls go for the agent because the 10k to 15k worth the stress especially if you are a busy type.

6. You can DIY and still pay like 10k to fast track your passport depending on how fast you need it.

7. You can pay to officers and still get delayed. So be sure the options that suite you.

8. DIY applicants are respected because they don't know who is who and nobody wants to loose their job. So they are being careful attending to you, they only use body language to frustrate you.

9. Do every photocopies before coming in or else photocopies go chop all of your money.

10. In Ibadan office, throughout the day i did capturing, out of 100s of files, only 3 are DIY and DIY uses brown file. While others uses white file.

I will stop here for now, sorry for length post, i hope new applicants can learn from it. Questions are welcome.

Thank you.

Yes! Your NIN is very important. The names on NIN must be the same with on your application and documents. If there is any mistake, you won't get captured. They verify your NIN online before any other thing.

I want to apply for a new international passport here in Enugu, who knows how long it's going to take and how much it'll cost to get a new passport? I have gone through the thread and I saw that the DIY is slower, I really need it urgently, say a week or 2, for some verifications online.

trollaway21:
I want to apply for a new international passport here in Enugu, who knows how long it's going to take and how much it'll cost to get a new passport? I have gone through the thread and I saw that the DIY is slower, I really need it urgently, say a week or 2, for some verifications online.

I know an officer in immigration Enugu, I don't know how possible passport can be gotten in two weeks,but it might be possible.

fabem:


Anywhere you are coming from, F
Find your way to Gate/busstop, take bike to immigration office or trek there, just 5mins trekable.

I sorted my documents at the sorting office. There is officer in charge of that, get all the documents ready and ask for the office you can sort your documents.

Alright. Thank you bro. I appreciate this

DIY will surely frustrate you!. I did DIY at Alausa passport office sometime in April. I know the stress i went through to arrange the file. I visited today to get update and they wrote NRF on the collection slip. I asked what NRF means, the officer said it means No record found and i will have to arrange the file again. I was shocked. He said there is nothing he can do. I dont even know what to do now. This country is messed up with corruption and its really frustrating. Please who can advise on what to do?

biggboy:
DIY will surely frustrate you!. I did DIY at Alausa passport office sometime in April. I know the stress i went through to arrange the file. I visited today to get update and they wrote NRF on the collection slip. I asked what NRF means, the officer said it means No record found and i will have to arrange the file again. I was shocked. He said there is nothing he can do. I dont even know what to do now. This country is messed up with corruption and its really frustrating. Please who can advise on what to do?

Report them on twitter with your details.

Pls who did capturing in March at festac and has collected yet

biggboy:
DIY will surely frustrate you!. I did DIY at Alausa passport office sometime in April. I know the stress i went through to arrange the file. I visited today to get update and they wrote NRF on the collection slip. I asked what NRF means, the officer said it means No record found and i will have to arrange the file again. I was shocked. He said there is nothing he can do. I dont even know what to do now. This country is messed up with corruption and its really frustrating. Please who can advise on what to do?

Did you did your capturing?¿?? If yes have you try to track your application online to know the status of the application

fabem:


Yes! Your NIN is very important. The names on NIN must be the same with on your application and documents. If there is any mistake, you won't get captured. They verify your NIN online before any other thing.

thank you very much,did they take money for verification?

jasperonyx:
thank you very much,did they take money for verification?

No! Just follow the step and carry the files to the offices yourself to make it fast.

biggboy:
DIY will surely frustrate you!. I did DIY at Alausa passport office sometime in April. I know the stress i went through to arrange the file. I visited today to get update and they wrote NRF on the collection slip. I asked what NRF means, the officer said it means No record found and i will have to arrange the file again. I was shocked. He said there is nothing he can do. I dont even know what to do now. This country is messed up with corruption and its really frustrating. Please who can advise on what to do?

My file was just 7days with them and it was already getting lost, imagine you leave your files for whole two months?

It is never too late, follow the due process yourself by making sure you get captured. Do not leave your files unattended to for days.

fabem:


My file was just 7days with them and it was already getting lost, imagine you leave your files for whole two months?

It is never too late, follow the due process yourself by making sure you get captured. Do not leave your files unattended to for days.

You mean you also lost your file ? How? Was this after capturing ?

WOW ARE U SERIOUS

You Mean After Capturing? Your file cant be found again
the more i hear bad news of DIY am very angry with myself why did i have to go tru this

cause DIY is not working I SWEAR

biggboy:
DIY will surely frustrate you!. I did DIY at Alausa passport office sometime in April. I know the stress i went through to arrange the file. I visited today to get update and they wrote NRF on the collection slip. I asked what NRF means, the officer said it means No record found and i will have to arrange the file again. I was shocked. He said there is nothing he can do. I dont even know what to do now. This country is messed up with corruption and its really frustrating. Please who can advise on what to do?

I was waiting for the Online to SHOW ready to pickup,
that means i have to Visit the Center tomorrow To know the Status of the Passport, cause things ain't funny again the more i see comment here and on NIGimmigration Portal on Twitter

that not working go to twitter u will see and unsee many comment are there untreated i visit daily

yorke1:


Report them on twitter with your details.

PLEASE have u track your Application before from their website? if yes what was it showing for you

biggboy:
DIY will surely frustrate you!. I did DIY at Alausa passport office sometime in April. I know the stress i went through to arrange the file. I visited today to get update and they wrote NRF on the collection slip. I asked what NRF means, the officer said it means No record found and i will have to arrange the file again. I was shocked. He said there is nothing he can do. I dont even know what to do now. This country is messed up with corruption and its really frustrating. Please who can advise on what to do?

fabem:


My file was just 7days with them and it was already getting lost, imagine you leave your files for whole two months?

It is never too late, follow the due process yourself by making sure you get captured. Do not leave your files unattended to for days.

I was captured and i have my enrollment slip. I was told i need to arrange file again and provide all the details i provided before. Its really annoying

idcom1:


Did you did your capturing?¿?? If yes have you try to track your application online to know the status of the application

I tracked and its showing the below. I resolved this NIN issue before i capture.

yorke1:


Report them on twitter with your details.

I already did and i haven't gotten any response. I even tagged MinOfInterior and Rauf Aregbesola

biggboy:
I tracked and its showing the below. I resolved this NIN issue before i capture.

With this info it's shows that you have not captured yet.., my advice try get all ur document and recapture

biggboy:
I tracked and its showing the below. I resolved this NIN issue before i capture.

I thought your application has gotten to the production stage. There is nothing they can do right now even if you report them. Try and go to their office to get your NIN sorted out and do your capturing.

Please if you are Team DIY, try and make extra copies of all documents submitted because those NIS officers treat people that DIY files with utmost carelessness.

biggboy:
I already did and i haven't gotten any response. I even tagged MinOfInterior and Rauf Aregbesola

call the help line or the anti corruption line… you will get help!!! Find tht number and call.. as long as u hv enrollment slip there is nothing like data not found… u have captured… call the line

biggboy:
I tracked and its showing the below. I resolved this NIN issue before i capture.

.

idcom1:



With this info it's shows that you have not captured yet.., my advice try get all ur document and recapture

Boss, i did my capture. See evidence. The stress DIY go through ehn...

Oggg:
call the help line or the anti corruption line… you will get help!!! Fibd tht number and call.. as long as u hv enrollment slip there is nothing like data not found… u have captured… call the line

Thank you Sir. Please do you have the help line i can call?

Yampotatocarrot:


I was given a confirmation slip... To be sincere, I didn't go through it to know if there was a collection date there. That was also the slip I dropped into the box for pickup

This your case, I don't have info on it

Bro, please I sent you a mail.

kreemzo1:

Bro, please I sent you a mail.

Couldn't reply so I've sent you a mail

Yampotatocarrot:


Couldn't reply so I've sent you a mail

Thanks, I have replied

@ fabem, from your experience, it seems this is a fresh passport issue not a renewal, please confirm?

@ thread, from what I've read, it seems most are applying for the 5 year 32/64 page passport and not the 10 year one?
Any special reasons to this? Or is the 10 year booklet scarce?
I remember reading someone on this thread saying he got a 10 year passport issued to him.
To me it seems logical to apply for a 10 year issue due to all the challenges many are listing here rather than repeating this cycle again in roughly 60 months i.e. 5 years.

Alausa seems to be the most active office in the South West and by extension Lagos while Festac seems not to have many good testimonies due to booklet issues.
Please can anyone update this thread if he/she has made use of Abeokuta or Sagamu offices of the NIS for passport issuance or renewal recently .
Thank you.

Hi guys,

Please who has sample letter of change of name application due to marriage?

Thanks.