smokey12345:
we have checked the spam mail and there is nothing there

smokey12345:
Pls i need your Urgent response on this and what to do, My sister went to pick up her Passport today and there was no refusal or rejection on it and the visa is not also there..

Thisis the message that was recieved on monday last week....

Dear Customer,

Your travel document (and supporting
documents, if applicable) are now ready for collection at the TLScontact Visa Application Centre, Lagos, Ikeja. Please carefully read the below instructions to retrieve your documents.

If you have made more than one application at the same time using the same email address, please wait until you have received email confirmations for each application before visiting this Visa Application Centre to collect your documents.
Collection in person

Please come with all of the following:

Your Original TLScontact Application Checklist
Your Original Photographic ID
Copy of Your Photographic ID
Copy of birth certificate (if collecting for your minor child) *
Collecting using a representative

It is not possible for a third party to collect the documents on behalf of an applicant, except in the following cases:

A parent collecting for a dependent child (where child is below 18);
Applicants 65 years and above (with already issued proxy form obtained during submission);
One member of a family group collecting the passports for the whole family, if applied together;
Government Ministry representatives and Business Network company representative, prior approved by the British High Commission and the company’s authorized signatories with a letter of introduction and a company ID card.
Please note that all third party collections above will require a means of national identification e.g. International Passport, National ID Card, Driver’s License.

IMPORTANT: If any of the above documents are missing, your representative will not be allowed to retrieve your travel document.

*In compliance with the Children Protection Act

You can check collection times and the centre address on the address and opening hours page. You are advised to make prompt arrangements to collect your documents from the Visa Application Centre as TLScontact is only able to hold them for a limited time. If you fail to collect your documents, they will be passed to UK Visas and Immigration, who will return them to the issuing authority.

Return by Courier

If you have already purchased the Courier service, your documents will be dispatched within 24 business hours from their receipt to be sent back to you by courier. You will receive a further email explaining the tracking process.

You can track the progress of your visa application by connecting to your account via GOV.UK.

Meziea:

Check your junk mail and spam mails be sure befor you can now send a paid mail or call to UKVI

ace101:
Hello all,

My wife's visit visa was approved in Abuja after 10 weeks and one paid email in week 9. She was called by TLS to submit her passport last week Thursday as it was keep my passport option.

How long does it take to hear back after passport submission?

Thanks.

Justpat:
please i need advice.

my visa collection slip is missing. but i have my print out from when i submitted my application.

will my passport be released by Tls with that? otherwise, what can i do?

Justpat:



Please still hoping to get advice on what to do on this situation above

smokey12345:
can i email any of these ?

consular.lagos@fcdo.gov.uk
visa.lagos@fcdo.gov.uk.
sheffield.settlementworkflow@fcdo.gov.uk

dirolad:
only the Decision Making Department can request for your passport or send you the decision letter. those mail address above won't get to them, you can only get to them through paid mail or complaint and the issue will be escalated to them, while you wait for a response from the DMC.

smokey12345:
pls how can i go about the paid email

dirolad:


https://www.gov.uk/contact-ukvi-inside-outside-uk/y

smokey12345:
Applying for settled or pre-settled status (the EU Settlement Scheme)
Using the ‘UK Immigration: ID Check’ app
Using the ‘EU Exit: ID Document Check’ app
Accessing your UK Visas and Immigration account or updating your account details
Applying for British citizenship and nationality
Viewing and proving your immigration status, right to work or right to rent online
Applying for a Frontier Worker permit or Service Provider from Switzerland visa
Ukraine Family Scheme visa
Ukraine Sponsorship Scheme (Homes for Ukraine) visa
Something else

Pls which option should i choose?

Ulinda:
Hi everyone

Please had anyone who did Biometric on the 24june 2022 gotten a reply?

Sent out a my first mail and I got the “I can confirm it’s being considered but awaiting a Decision .
Sent the 2nd mail a month after and no reply only for them to send the “how would you rate the support you received” without responding to my mail.

Please is this normal?

I'm concerned because my trip is scheduled for the first week of September

dirolad:
try using it, but have it in mind that you are likely to be sent back to make a legal declaration about it missing. probably at the court or so.. just to avoid double collection at their own expense.

favouredmum:


This should take about 5 working days. This was how long it took in my husbands case.

Justpat:


Thank you. So maybe i should declare it missing and get a legal affidavit to the effect prior to attending the VAC.

Justpat:


Thank you. So maybe i should declare it missing and get a legal affidavit to the effect prior to attending the VAC.

Otitodilijesu:
Good evening guyz, please has priority visa services been restored for UK visit visa?

Cycloe:



please I received this email. I’m confused , does it look good or it’s a generic message.

Cycloe:



please I received this email. I’m confused , does it look good or it’s a generic message.

alert20:



Hi, try send a paid mail as advice earlier, decision might be overturned though...

Also when was your biometric??

Cycloe:


This is the reply from the paid mail I did.
Biometrics 21 June

angelss813:


CashMadam good morning, all my effort to hear from you after so many emails I have sent to you was frustrating. What did I do to deserve this expecially in my challenging period when I lost my husband. Find it in your goodly heart to reply me Thank You.

Preshyi:
Please I need help and response.

I cant find any biometrics date till next year sef. Only seeing super priority options. Please what's happening? Is there a way around it?