It was a bad day and an experience for me in Globalcom Outlet at Idi-Ape, Iwo Road Ibadan, yesterday, 5th November 2022, as a female at the customer unit failed to render services for me and later ordered for Police officer from the Testing Ground station to arrest me and lock me up all because I went there to complain about none functioning SIM card.



How It Happened...

I noticed I was unable to call out from my Glo SIM starting last Thursday evening (27th October), when the problem persist, On Monday ( 31st October ), I went to complain at the Glo outlet at Idi-Ape, and I met this lady on the desk and after a normal checkup on the SIM, she asked for my phone and dial a code , after in which I was able to make the first call successfully out with the SIM after almost 48 hours. I thought the issue has been finally resolved, so I went home but, the problem persist when I got home.


I was forced to visit the same Globalcom outlet again yesterday ( 5th November) to complain after almost 7 days of inability to make calls with my line.


I and other customers who are there to complain had to wait from 8 am to past 10 am before the lady at the customer care desk resumed office, aside from not returning our good morning and welcome to work greetings, she made it known to us through her unfriendly face.

She requested we all fill out a complaint form which we deed and my name was in No. 2, to my surprise, she deliberately omitted my name which she confirmed to one of the staff sitting next to her that she purposely want to frustrate me because I am looking at her somehow.


It got to a time I address why I have not been attended to because most customers that fill the form after me have been attended to and gone. She replied that she will not attend to me and expected me to do the worst. As I was trying to engage her on why she intentionally doesn't want to do the work she is employed to do, she called one of the outlet security and asked him to contact Testing Ground Police station for police to come and arrest me.


I Was arrested and moved to Police station, Though , not far from the Glo outlet, on getting to the police station and my statement compared what was lodged as my offense, the Police officer in charge was disappointed and told the security offer that the customer care lady was at fault. The police officer claimed that all that I have asked for from the lady was my right as a customer. He asked me to go back to the Glo office and meet the lady and she must attend to me as a complaining customer.

As if I have a personal issue with the said lady, she refuses to attend to me, she told me point blank that, she will not attend to me and she is waiting for me to do the worst.



According to her, she said Globalcom has told them to always roughly handle any customer who is so irate and she is on that protocol to do anything bad to me because nobody will query her.


She did not only brag about her rude behavior, she told me, but I should also report her to anybody I like, all she knows is that the company will back her up, added that she had dealt with many people in such a manner and heaven did not fall on her , even it was confirmed that my own arrest is not the first time she would ordered for .


I spent many hours in that office, but, went home disappointed because the lady insisted not to attend to me or I should go to challenge branch.



Dear Nairalanders, please, I want anyone who has a link to the head office of globalcom company or anyone at the top management assists me on this, I want to know if I am at fault for using, the glo network and going to one of their offices for complaints or the company ordered their staff to maltreat customers.

All these "she said" , "I said" would have been helpful if you had video recording. Then you sue she and glo.
Shikena

Is that her pics?

My brother I know the bitterness in this country is too much.. every body is feeling the heat including the said lady. It's not her fault.. I went to market few days ago to buy half bag of rice and I almost slapped the seller cause of the cost
Something I bought 14k less than 2 months ago is selling at 22k now.. the anger was real but I had to calm down.

Next time when you experience such, simply tell yourself "I want inner peace", if this didn't work, then walk away.

The last option will be for you to port to another network and retain the same number if the number is so valuable to you.

Twitter tag glo and some influencers

Sorry!

Just ignore Dem.

Naso Nigerian biz be..

When d managers start fucking Dem, dey start to misbehave. This lady no suppose dey attend to customers , she suppose no are weakness..

What will distroy her is calling her...
U can port or dump glo..

Akinolore:

It was a bad day and an experience for me in Globalcom Outlet at Idi-Ape, Iwo Road Ibadan, yesterday, 5th November 2022, as a female at the customer unit failed to render services for me and later ordered for Police officer from the Testing Ground station to arrest me and lock me up all because I went there to complain about none functioning SIM card.



How It Happened...

I noticed I was unable to call out from my Glo SIM starting last Thursday evening (27th October), when the problem persist, On Monday ( 31st October ), I went to complain at the Glo outlet at Idi-Ape, and I met this lady on the desk and after a normal checkup on the SIM, she asked for my phone and dial a code , after in which I was able to make the first call successfully out with the SIM after almost 48 hours. I thought the issue has been finally resolved, so I went home but, the problem persist when I got home.


I was forced to visit the same Globalcom outlet again yesterday ( 5th November) to complain after almost 7 days of inability to make calls with my line.


I and other customers who are there to complain had to wait from 8 am to past 10 am before the lady at the customer care desk resumed office, aside from not returning our good morning and welcome to work greetings, she made it known to us through her unfriendly face.

She requested we all fill out a complaint form which we deed and my name was in No. 2, to my surprise, she deliberately omitted my name which she confirmed to one of the staff sitting next to her that she purposely want to frustrate me because I am looking at her somehow.


It got to a time I address why I have not been attended to because most customers that fill the form after me have been attended to and gone. She replied that she will not attend to me and expected me to do the worst. As I was trying to engage her on why she intentionally doesn't want to do the work she is employed to do, she called one of the outlet security and asked him to contact Testing Ground Police station for police to come and arrest me.


I Was arrested and moved to Police station, Though , not far from the Glo outlet, on getting to the police station and my statement compared what was lodged as my offense, the Police officer in charge was disappointed and told the security offer that the customer care lady was at fault. The police officer claimed that all that I have asked for from the lady was my right as a customer. He asked me to go back to the Glo office and meet the lady and she must attend to me as a complaining customer.

As if I have a personal issue with the said lady, she refuses to attend to me, she told me point blank that, she will not attend to me and she is waiting for me to do the worst.



According to her, she said Globalcom has told them to always roughly handle any customer who is so irate and she is on that protocol to do anything bad to me because nobody will query her.


She did not only brag about her rude behavior, she told me, but I should also report her to anybody I like, all she knows is that the company will back her up, added that she had dealt with many people in such a manner and heaven did not fall on her , even it was confirmed that my own arrest is not the first time she would ordered for .


I spent many hours in that office, but, went home disappointed because the lady insisted not to attend to me or I should go to challenge branch.



Dear Nairalanders, please, I want anyone who has a link to the head office of globalcom company or anyone at the top management assists me on this, I want to know if I am at fault for using, the glo network and going to one of their offices for complaints or the company ordered their staff to maltreat customers.

Use gistover light her cable on instagram..she go regret say she meet you

Just one side of the story. It sounds rather strange to me. What was the reaction - if any - of other customers present? Were they also in 'league with the devil'... no reaction at all? More questions than answers, IMHO. Hmmm...

Once it enter here gistlover, LIB and others go carry it from here.

advanceDNA:



Use gistover light her cable on instagram...u go regret say she meet you

Nonso92:
All these "she said" , "I said" would have been helpful if you had video recording. Then you sue she and glo.
Shikena

As in when the op for dey do steady recording of everything. Maybe she is tired if the work or just maybe she the glo ceo cousin

Carry her go RANT HQ for facebook

Looking at that bag of beans , y'all will agree with me she's a troublesome human being.

Any time a female worker starts banging those at the top of her office, this is how they behave.

Last week, I went to a POS stand to get some cash. I asked the girl if she accept transfer, she said yes. She gave me an account number, I did 5k transfer. Told her to give me money, she said I should wait for her Oga to call her. I showed her the debit alert , she refused. I even told her to call her Oga since the Oga is yet to call her, she said she no get airtime, that I should give her my phone to call her Oga or I should help recharge her phone. Na there I provoke immediately. I collected the POS machine and drop my phone number to her. Told her to call me when my money is ready.

Few hours later, the Oga called. I told him where to meet me. He came, he's a young fella starting life, it happens that he's banging the girl hence the girl is acting like that.

I told him he should stop mixing his business with pleasures, that if care is not taken, that demon he employed will run his business down. He thanked me, payed and I gave him the machine, he bounced.

She doesn't have colleagues

A boss

It's just u and her?

Oga OP…



You too lie Abeg.

cherish:
Is that her pics?

Yes, it is

illicit:
She doesn't have colleagues

A boss

It's just u and her?

Didn't know she is the overall boss at the outlet but other staff there just looking not interfere

Akinolore:

It was a bad day and an experience for me in Globalcom Outlet at Idi-Ape, Iwo Road Ibadan, yesterday, 5th November 2022, as a female at the customer unit failed to render services for me and later ordered for Police officer from the Testing Ground station to arrest me and lock me up all because I went there to complain about none functioning SIM card.




How It Happened...

I noticed I was unable to call out from my Glo SIM starting last Thursday evening (27th October), when the problem persist, On Monday ( 31st October ), I went to complain at the Glo outlet at Idi-Ape, and I met this lady on the desk and after a normal checkup on the SIM, she asked for my phone and dial a code , after in which I was able to make the first call successfully out with the SIM after almost 48 hours. I thought the issue has been finally resolved, so I went home but, the problem persist when I got home.


I was forced to visit the same Globalcom outlet again yesterday ( 5th November) to complain after almost 7 days of inability to make calls with my line.


I and other customers who are there to complain had to wait from 8 am to past 10 am before the lady at the customer care desk resumed office, aside from not returning our good morning and welcome to work greetings, she made it known to us through her unfriendly face.

She requested we all fill out a complaint form which we deed and my name was in No. 2, to my surprise, she deliberately omitted my name which she confirmed to one of the staff sitting next to her that she purposely want to frustrate me because I am looking at her somehow.


It got to a time I address why I have not been attended to because most customers that fill the form after me have been attended to and gone. She replied that she will not attend to me and expected me to do the worst. As I was trying to engage her on why she intentionally doesn't want to do the work she is employed to do, she called one of the outlet security and asked him to contact Testing Ground Police station for police to come and arrest me.


I Was arrested and moved to Police station, Though , not far from the Glo outlet, on getting to the police station and my statement compared what was lodged as my offense, the Police officer in charge was disappointed and told the security offer that the customer care lady was at fault. The police officer claimed that all that I have asked for from the lady was my right as a customer. He asked me to go back to the Glo office and meet the lady and she must attend to me as a complaining customer.

As if I have a personal issue with the said lady, she refuses to attend to me, she told me point blank that, she will not attend to me and she is waiting for me to do the worst.



According to her, she said Globalcom has told them to always roughly handle any customer who is so irate and she is on that protocol to do anything bad to me because nobody will query her.


She did not only brag about her rude behavior, she told me, but I should also report her to anybody I like, all she knows is that the company will back her up, added that she had dealt with many people in such a manner and heaven did not fall on her , even it was confirmed that my own arrest is not the first time she would ordered for .


I spent many hours in that office, but, went home disappointed because the lady insisted not to attend to me or I should go to challenge branch.



Dear Nairalanders, please, I want anyone who has a link to the head office of globalcom company or anyone at the top management assists me on this, I want to know if I am at fault for using, the glo network and going to one of their offices for complaints or the company ordered their staff to maltreat customers.

I ain't saying you are lying, but you ain't telling us the real gist, first that lady is an Executive, which means you did not meet the manager, how will all this go on, and you never requested to speak to the manager �

[quote author=Snowkel post=118781731]

I ain't saying you are lying, but you ain't telling us the real gist, first that lady is an Executive, which means you did not meet the manager, how will all this go on, and you never requested to speak to the manager � [/quote
]
I can sense lots of lies in his write up,somethings are not adding up at all.Tell us what you did to those guys for them to have arrested you.You can't just go and complain as a customer,and they got you arrested just like that.You even went as far as taking her picture without her consent .Someone that was busy attending to a customer like that without noticing your action shows you are really the trouble maker .Tell us the real truth bro.