AutosAbuja:

No reply from support

good morning, when did you send the email and could you please post a screenshot so I can make sure the address is correct? Already querying them about it and will check the support inbox when I get to work.

Rad Auto Works 4D alignment process


https://www.youtube.com/watch?v=H8pGSK-Az1M

Jaguar XF


https://www.youtube.com/watch?v=4kq-Iv_4JNs


https://www.youtube.com/watch?v=dqhb8c5aXzs

Range Rover AC problem


https://www.youtube.com/watch?v=LI6qbvfEeuQ


https://www.youtube.com/watch?v=eEftcWqtfBE

Sorry it took so long. Here is our new customer interface and how to use it. It's long but it's also a lot of information


https://www.youtube.com/watch?v=DlfWk8BZmsw

Hello anti rad,
Can I bring my mdx Acura(2011) for a shock absorber change (front and back
)
How much pls

And probably servicing and leave with it same day? As am coming from far

Thank you

hello66:
Hello anti rad,
Can I bring my mdx Acura(2011) for a shock absorber change (front and back
)
How much pls

And probably servicing and leave with it same day? As am coming from far

Thank you

Hello,

Because you are coming from afar, I recommend emailing support at radautoworks or using this link to make sure we can get you in and out and parts are in stock https://www.mrtransmissionmilexnigeria.com/appointments

How much do you think it would cost to change a rack and pinion on a Dodge Challenger at our shop?

Well you'd be wrong


https://www.youtube.com/watch?v=XKGxylJmfZg

radautoworks:
good morning, when did you send the email and could you please post a screenshot so I can make sure the address is correct? Already querying them about it and will check the support inbox when I get to work.

I've got a reply and been asked to send the car VIN.
Thanks

radautoworks:


Hello,

Because you are coming from afar, I recommend emailing support at radautoworks or using this link to make sure we can get you in and out and parts are in stock https://www.mrtransmissionmilexnigeria.com/appointments

Keep getting an error msg when I try summiting form .
Better still ,can u supply vehicle parts? If a costomer needs

hello66:


Keep getting an error msg when I try summiting form .
Better still ,can u supply vehicle parts? If a costomer needs

Weird... Can you screenshot the error for me so I can send to HQ to look into it?

And yes, we can.

radautoworks:


Weird... Can you screenshot the error for me so I can send to HQ to look into it?

And yes, we can.

Hi. What’s issues should one who wants to purchase a Mercedes ML350 2011 be wary of?

Acehart:


Hi. What’s issues should one who wants to purchase a Mercedes ML350 2011 be wary of?

ALL OF THEM

I personally wouldn't buy that car and I love Mercedes. If you absolutely have to have it, pay the money to get a THOROUGH inspection including a scan with a good computer (not one of those little or Bluetooth ones). It's easy to erase warning lights temporarily to sell a car but a deep scan will still pop up the error

radautoworks:
ALL OF THEM

I personally wouldn't buy that car and I love Mercedes. If you absolutely have to have it, pay the money to get a THOROUGH inspection including a scan with a good computer (not one of those little or Bluetooth ones). It's easy to erase warning lights temporarily to sell a car but a deep scan will still pop up the error

Thanks ma’am

radautoworks:


Weird... Can you screenshot the error for me so I can send to HQ to look into it?

And yes, we can.

How do I get the parts ? Need shock absorbers for both Honda and Acura ..

Cost and how to pay,would appreciate if we can conclude bbefore the month end

hello66:


How do I get the parts ? Need shock absorbers for both Honda and Acura ..

Cost and how to pay,would appreciate if we can conclude bbefore the month end

Email support at radautoworks in signature

radautoworks:


Email support at radautoworks in signature

Email sent

hello66:


Email sent

It's been 3days mail was sent ..no reply ,no acknowledge

Does it take these much time ??

hello66:


It's been 3days mail was sent ..no reply ,no acknowledge

Does it take these much time ??

I've queried them. I don't know why this keeps happening but I do know it seems to be filtering some domains to spam

radautoworks

Good morning ma, I sent you are message ma via your email.

Compliment ma

Cristian Daniel

Can you advise on a Mercedes model/year that is reasonably dependable.

radautoworks:
"But why are their parts so expensive if as they claim they have no middle man and are direct with manufacturers? Afterall they are a Carquest "


Ladies and gentlemen, the answer is simple-NIGERIA. No matter how honest you try to be the system encourages illegal behavior.

Case in point an issue I am actively wrestling as we speak that has been progressively getting worse over the past year.

When you import parts worth $1,800 (complete with manufacturer invoices attached to the pallet), pay shipping of $1,700 and customs decides that they know better than the manufacturer and says the goods cost $8,000 then hands you a duty bill of N1.6m ($3,333), what price can you then sell to your customer for? We fight it and usually get it down somebut that usually delays deliveries by 3-4 weeks

Could we do like others and smuggle? Yes, we could but why would we put such a large investment at risk? We believe in transparency and doing things the right way but when a system takes advantage of that, what is your recourse? Despite that, we have never passed on the cost to the customer and simply relied on a low margin-high volume model.

So the next time you feel that Carquest prices are high, don't blame us, blame the system. I'm all ears if anyone has A LEGAL way to bring prices lower for our customers.

See images below.

Sorry I did not read your post from the beginning but I saw a red flag - thus my intervention.
Never use companies like FEDEX, UPS to ship (except unavoidable) because the complaints about crazy customs billing is assured.
Look for guys that does shipping /clearing business and use them or ship and clear yourself.
I have a feeling the guys at Fedex customs section connive with customs to fleece their clients.
... my suspicion is based on many years of repeated patterns of observation and wide feedback.

aeu1:


Sorry I did not read your post from the beginning but I saw a red flag - thus my intervention.
Never use companies like FEDEX, UPS to ship (except unavoidable) because the complaints about crazy customs billing is assured.
Look for guys that does shipping /clearing business and use them or ship and clear yourself.
I have a feeling the guys at Fedex customs section connive with customs to fleece their clients.
... my suspicion is based on many years of repeated patterns of observation and wide feedback.

Hi,

Thanks for the advice. We've actually used both and had more success with FedEx/dhl. One option you don't always all your goods and they never accept responsibility and repay you, the other option you pay more but at least you get all your goods

BLUE MOON CLEARANCE LIQUIDATION SALE TO MAKE ROOM FOR NEW INVENTORY!!

Below are rack and pinion/steering gears we would like to get out of our warehouse to make room for incoming inventory. All parts are brand new American parts from Advance Auto Parts USA. Check the products on the USA site.

MAKE US AN OFFER- WE JUST MIGHT ACCEPT IT!

SUPPORT AT RADAUTOWORKS DOT COM

BLUE MOON CLEARANCE LIQUIDATION SALE TO MAKE ROOM FOR NEW INVENTORY!!

Below are SHOCK ABSORBERS we would like to get out of our warehouse to make room for incoming inventory. All parts are brand new American parts from Advance Auto Parts USA. Check the products on the USA site.

In most cases, if it is a six digit part number it is the complete assembly with the coil, strut and mount. If it is a five digit part number it is just the shock absorber alone. Please verify on Advance website.
Advance/Carquest has been going through a lot of changes so if you cannot find a part number contact us for the new part number in the system.

MAKE US AN OFFER- WE JUST MIGHT ACCEPT IT!

SUPPORT AT RADAUTOWORKS DOT COM

MORE SHOCK ABSORBERS. SEE ABOVE!!

Please do not contact through NL as we are not getting those messages for some reason. Use contact in signature.

EVEN MORE SHOCK ABSORBERS!! MAKE US AN OFFER AND WE'LL CONSIDER IT. WE'RE MOTIVATED

Please do not use contact through NL as we are not getting those messages for some reason. Contact in signature.

Mama Rad, I wan bring Honda Pilot come your place o. Your numbers are not connecting.

davit:
Mama Rad, I wan bring Honda Pilot come your place o. Your numbers are not connecting.

Not a problem. Lines are only on during office hours. We tend to communicate more online via documented methods

https://www.mrtransmissionmilexnigeria.com/appointments not necessary but recommended depending on what you need so you get out faster.

radautoworks:


Not a problem. Lines are only on during office hours. We tend to communicate more online via documented methods

https://www.mrtransmissionmilexnigeria.com/appointments not necessary but recommended depending on what you need so you get out faster.

I was there today.

radautoworks:


Not a problem. Lines are only on during office hours. We tend to communicate more online via documented methods

https://www.mrtransmissionmilexnigeria.com/appointments not necessary but recommended depending on what you need so you get out faster.

I was there today. Can't do more than diagnosis o😂😂

davit:


I was there today. Can't do more than diagnosis o😂😂

Thank you! Glen said so. Rack right? I think I saw it there but I had meetings back to back and don't really face workflow much any more unless something is brought to my attention. Does something need to be brought to my attention?