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Nairaland Forum / Nairaland / General / Business / Experience With PALM PAY APP (1560 Views)
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Experience With PALM PAY APP by stocktaker: 1:20pm On Mar 13, 2023 |
I have a transfer issue with palm pay App in wish my Account was debited and and the recipient didn't see the money 3days now and days still counting I launch a complain through their Chat medium on the app , but they keep frustrating all effort for the money to be refunded Pls who has experience this with palm pay and how did you guys resolved it |
Re: Experience With PALM PAY APP by BloomingDale(f): 1:24pm On Mar 13, 2023 |
3 Likes 2 Shares |
Re: Experience With PALM PAY APP by chatinent: 1:25pm On Mar 13, 2023 |
stocktaker: What was their feedback? |
Re: Experience With PALM PAY APP by BloomingDale(f): 1:32pm On Mar 13, 2023 |
Re: Experience With PALM PAY APP by stocktaker: 1:34pm On Mar 13, 2023 |
chatinent:I was asked to contact the receipient to generate a code from her bank (Opay) she tried but couldn't get into Opay customer care in fact she is fed up after trying several times and I know she didn't receive the money now palmpay block my messages on the customer care chat ,so my 3000 is gone ! |
Re: Experience With PALM PAY APP by chatinent: 1:36pm On Mar 13, 2023 |
stocktaker: Maybe you should give them time. I don't think they defraud. |
Re: Experience With PALM PAY APP by stocktaker: 1:44pm On Mar 13, 2023 |
chatinent:. Ok but they didn't sound as to accept refund , I need those who are using palm pay to comment |
Re: Experience With PALM PAY APP by chatinent: 1:45pm On Mar 13, 2023 |
stocktaker: I use both Opay and Palmpay, hence my advice. |
Re: Experience With PALM PAY APP by stocktaker: 1:54pm On Mar 13, 2023 |
chatinent:. Thank you I have no option than to wait may be I might be lucky funniest thing is that they have no physical address that we know to go |
Re: Experience With PALM PAY APP by fredsamuel1: 2:10pm On Mar 13, 2023 |
Op I think you should give them time to resolve the issue and also keep reminding them if the are not taking action. I use both Palmpay and Opay and I have not had any issue with them so far now so I don't think you should be too worried about it. I hope the resolve this issue immediately so the don't give their customers a cause to be concerned of |
Re: Experience With PALM PAY APP by Nobody: 2:50pm On Mar 13, 2023 |
stocktaker:Lol. Chill, they will refund your money back to your account, check your palmpay notification, it's still a processing transaction. Plus,the fault is from the beneficiary's bank not palmpay! |
Re: Experience With PALM PAY APP by MMempire(m): 3:45pm On Mar 13, 2023 |
Once had an issue with Opay using MoniePoint pos for withdrawal, but the transaction was declined and I was debited. After lodging my complaints, my money was refunded after some weeks. Keep all hope alive, your money will be refunded. |
Re: Experience With PALM PAY APP by stocktaker: 5:07pm On Mar 13, 2023 |
Dear all pls be informed that my money has been refunded back to my account i thank everybody that contributed on this issue and I thank the management of palm pay I downloaded the app last week and the incident occur some days later, the reason why I'm paranoid This further boost the confidence I have with them Thank you all |
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