TechGeek777:


True, but some brands like Felicity & TBB offers warranty that covers human errors to great extent(This they did without even asking what damaged the inverter but proffer solution to it just to protect they brands.

I understand some users can abused inverters to utmost extent.

Maybe, you should have resolve the shortage of wire that wasn't replaced.

Bro, try to protect your image especially *ONLINE* eh get why.

Have you thought of why banks and well established enterprises *ALWAYS* try to pacifier customers trying to constitute nuisance in they premises?

See Mohbad matter for instance, Naira Marley lost thousands of followers even before people heard his opinion, also it will take something beyond human to revive his career, that he has built.

Internet matter too powerful, You fit dey come out for minister position tomorrow and your opponent go pay people to dig shit from your past.

Caution is needed to protect ones image.

Make una try resolve the matter peacefully abeg.

TechGeek777:


True, but some brands like Felicity & TBB offers warranty that covers human errors to great extent(This they did without even asking what damaged the inverter but proffer solution to it just to protect they brands.

I understand some users can abused inverters to utmost extent.

Maybe, you should have resolve the shortage of wire that wasn't replaced.

Bro, try to protect your image especially *ONLINE* eh get why.

Have you thought of why banks and well established enterprises *ALWAYS* try to pacifier customers trying to constitute nuisance in they premises?

See Mohbad matter for instance, Naira Marley lost thousands of followers even before people heard his opinion, also it will take something beyond human to revive his career, that he has built.

Internet matter too powerful, You fit dey come out for minister position tomorrow and your opponent go pay people to dig shit from your past.

Caution is needed to protect ones image.

Make una try resolve the matter peacefully abeg.

Edrizz:
Sense too full this matter, abeg I doff my hat brother.

A member of this platform invited me sometimes ago to help him do his solar installation but along d line, he needed a clarification n I told him to put a call through to zeestone whom sold the inverter to him, mehn it was embarrassing n disgraceful how he responded on phone. I just shook my head n continued my work.... there are ways u don't talk to people especially customers, that's if one wants to stay long in business sha

Chichilas:


Zeestone is rude and arrogant. After he takes your money, courtesy goes out the window.

Buyers beware.

Valto:
ValtechEnergy products

whatsapp 08020574628 or telegram@vvalto

FEGEITOK:


@litaninja

Let me correct one phrase.

You know networking inside out, should replace the phase that are into networking which I used earlier.


Everything you said up there is valid.

I started by fixing PCs ( hardware) to software to running networks to supplying software to enterprises to architecting complete solutions from scratch incorporating software, hardware and consultancy.

Before I sell a solution, I actually personally play with it and have a working knowledge of the same.

My point is that knowing the basics and knowing them well is non-negotiable.

I use cybersecurity to get in some doors, but I am versed in several aspects of IT and I keep learning. My biggest grossing deal wasn't a cybersecurity deal, but cybersecurity opened the doors for me.

When I started, I bought books on subjects as diverse as open source intelligence techniques, database security, website security, web hacking, networking, windows server administration, computer evidence collection and preservation, Oracle hacking and devoured them, Official Certified Ethical Hacker also.

When these certifications came out, I bought the Official Study Guides books: Certified Wireless Security Professional (CWSP) and Certified Wireless Network Administrator(CWNP).

You need a foundation without which you cannot understand certain concepts. Money does not just appear from nowhere.

Leun:
Omo I don't know both the buyer and seller but I'll tell you something that has happened to my consultant friend, he's into snail business and had orders.

He sent 150 pcs counted, stocked from Benin to Warri, the buyer received about a 100. Something similar happened when he shipped an order with the Snails not complete, he had to send the balance. Eventually we found out that the culprit were from the bus park, shortchanging him as soon as he left the park.

So however this case is, you ought to have sent the corresponding cable.


@zeestone99

samnaija:
The truth about inverter buys in Nigeria. You are on your own.
Basically if you have the money to buy high end inverters eg deye... just buy extra panel and parts before it is shipped to you from abroad.

If you know you are not balanced financial pls I will advice don't go for high end inverters. Stick with inverters that can be easily repaired in Nigeria. Easily in the sense not to expensive to repair.

zeestone99:


We repair inverters for our customers. Warranty(free) and non warranty ( with a fee).

Theres none of our inverters we cannot fix.

Chichilas:
I warned you Zeestone. I am just getting warmed up.

Valto:
though what he did might be bad to you, which i believe can be resolved, but i think u are going too far, with this issue.

samir101ng:


You can try a 24v setup but with the dollar rates now rising weekly you will need to adjust your budget and move fast.

1. SRNE 24v 3.5KVA inverter with built-in MPPT 150v going for about N235,000.

2. Amaron Quanta Batteries (Two) 200ah AGM batteries going for about N220,000 each that's N440,000.

3. Yingli Solar Panels 450W ( my last quote on this was August at N110,000 each but please confirm from their offices on the current price. Lets say N880,000

4. Installation & wiring with surge protection. N100,000 (just an estimate but you can negotiate with the installer)

You are already looking at over N1.5M already. But as stated here, the quality and brand of products you choose will determine how long your setups last.

The above setup i believe should fall withing your budget and if need be you can stretch it a bit.

gadgetplanetng:
My Schneider homaya is still with the company.
I'm sure they want to hold it for a year first as I said I'm not paying.

chris81964:

Sorry to hear. Reach out to Schneider they will make you whole

Elcapitan0:
Hello guys and good evening. Pleasei just installed my felicity CC and i'm having trouble connecting it to the inverter. I'm using a normal network cable and I've tried both the RS-232 and the RS-485 port on the inverter but it just flashes for 10 seconds and goes off. Please how can i go about this as i dont want to overcharge this battery if both AC and panel is available?
Inverter is IVPS3524
Charge controller is SCCM8048

Thanks

brightk:
Hmmmm...make i comment my reserve on top sellers n buyers.. my own de front de com

Make i go give oga @valto wine 4 house make e take clear throat cos d matter go hot

I don warn one ps here make e nor bother com nairaland com advertise. I de wait 4 am

chris81964:

Sorry to hear. Reach out to Schneider they will make you whole

zeestone99:


Cable is measured completely from our end. I have no idea how it became shorter when it got to benin. There's notin to resolve less than 5 mins conversation of its complete and it's not complete, he's solution is to spoil my reputation so he claims. As u can see theres notin to resolve. U can blame me for that though.

wirinet:


Very bad business ethics. Customer satisfaction should be a big part of your business philosophy for long term survival and success. The customer already made his concerns known before ordering based on previous order. You should have told him the truth that you have no control the cable length as you are a vendor or tell him the actual length of a labelled 100 yard cable is actually 80 yards. I know that is the standard practice among those alaba international sellers.
Even after the customer complaint you should have simply apologised and offer to refund the extra N20k. This would have made him happy and a repeat customer. You have now only now lost a long term customer but also businesses he would have brought you in future, all because of N20k.

loluskysat:
My experience with Zeestone 99 was great. He demonstrated an apt knowledge of what he is selling and even replaced the item when i complained about it scratched by the despatch. I had a good customer service with him even though we have not met.

wirinet:


Very bad business ethics. Customer satisfaction should be a big part of your business philosophy for long term survival and success. The customer already made his concerns known before ordering based on previous order. You should have told him the truth that you have no control the cable length as you are a vendor or tell him the actual length of a labelled 100 yard cable is actually 80 yards. I know that is the standard practice among those alaba international sellers.
Even after the customer complaint you should have simply apologised and offer to refund the extra N20k. This would have made him happy and a repeat customer. You have now only now lost a long term customer but also businesses he would have brought you in future, all because of N20k.

wirinet:


Very bad business ethics. Customer satisfaction should be a big part of your business philosophy for long term survival and success. The customer already made his concerns known before ordering based on previous order. You should have told him the truth that you have no control the cable length as you are a vendor or tell him the actual length of a labelled 100 yard cable is actually 80 yards. I know that is the standard practice among those alaba international sellers.
Even after the customer complaint you should have simply apologised and offer to refund the extra N20k. This would have made him happy and a repeat customer. You have now only now lost a long term customer but also businesses he would have brought you in future, all because of N20k.

bassdow:


purposely choose to die the matter.

See eh, I have designed a couple of circuits, I desiigned, not buy readyMade circuit Boards like most people packkaging solarGenerator boxes are doing. And I didn't even use anything hhaving coil.

And yes, there are different types of transformers BUT when I say transformerLess, those of us learned enough, I believe uunderstands whatt I meant.

One basic thing I love about transformers, is the seperation BUT when I want something that would be efficient with almost no wastages, I know what to do.


Makes little sense inverting 12-Volts or 24-Volts DC current to 240-Volts AC , only to have it stepedDown to say 19, 25, etc volts. That's lots of WASTAGEs wether using Transformers or NOT.



Any day I choose to use lithiuum batteries, I would BUILD (Assemble) mine, rather than buying readyMade lithium batteries which I don't know quuality of it's indiividual cells.

loluskysat:
My experience with Zeestone 99 was great. He demonstrated an apt knowledge of what he is selling and even replaced the item when i complained about it scratched by the despatch. I had a good customer service with him even though we have not met.

wirinet:

I have no doubt that zeestone99 has apt knowledge of what is selling or that you were satisfied with his services. The issue at hand is the experience of another customer who did not get customer satisfaction. I am a businessman with over 20 years experience. Customer satisfaction and feedback is key to business.
I just pointing out that this misunderstanding could have been handled much better.

zeestone99:


Ok

This cables he's complaining about, he called me and I told him I will call a friend that have 4 core. I specifically told him I don't have it and we agreed I should ask a friend.
My friend sent him the 1st one. He said it's not complete and they have buried it already so there's no way to measure.
So he ordered another. My friend said he would only cut the cable in my presence, I don't have that time so I sent one of my boys. They measured in his presence and he confirmed 50yards plus small jara.
Cable was sent to benin on Sunday.
This Benin man called yesterday that cable is not complete, shouting on the phone blablabla. I told him to hold on.
I called my friend y he didn't cut complete cable, he responded that I should ask my boy that it was in his presence they cut this cable.
I called my boi and he said they cut 50yards plus jara in his presence.
I reverted to Benin man that they cut complete cable from here and my boi is also confirming it. He flared up and started shouting this is the second time and he's sending it back to Lagos. I told him to hold on. Called my boi and my friend again and they said they sent 50 yards complete. I called oga back and he said I'm cheating him and he would call me out on nairaland.
So here we are. In as much as u are a customer, u can always dialogue man to man and resolve issues, I won't tolerate you shouting on me and calling me names cos of one small misunderstanding that can be resolved with simple " what do think we can do now".
These are the issues.

zeestone99:


I get ur point.
This is even shocking to me too. I treat my customers well, I replace defective product and accessories free. Some will tell me we will settle when next they order, we jst do plus and minus.
I expected we could sort it out amicably and very easy cos he's an old customer but I was wrong.

zeestone99:


Ok

This cables he's complaining about, he called me and I told him I will call a friend that have 4 core. I specifically told him I don't have it and we agreed I should ask a friend.
My friend sent him the 1st one. He said it's not complete and they have buried it already so there's no way to measure.
So he ordered another. My friend said he would only cut the cable in my presence, I don't have that time so I sent one of my boys. They measured in his presence and he confirmed 50yards plus small jara.
Cable was sent to benin on Sunday.
This Benin man called yesterday that cable is not complete, shouting on the phone blablabla. I told him to hold on.
I called my friend y he didn't cut complete cable, he responded that I should ask my boy that it was in his presence they cut this cable.
I called my boi and he said they cut 50yards plus jara in his presence.
I reverted to Benin man that they cut complete cable from here and my boi is also confirming it. He flared up and started shouting this is the second time and he's sending it back to Lagos. I told him to hold on. Called my boi and my friend again and they said they sent 50 yards complete. I called oga back and he said I'm cheating him and he would call me out on nairaland.
So here we are. In as much as u are a customer, u can always dialogue man to man and resolve issues, I won't tolerate you shouting on me and calling me names cos of one small misunderstanding that can be resolved with simple " what do think we can do now".
These are the issues.