Hello guys, good evening. I have an issue that's really disturbing me right now. I decided to post here to get more engagements.

On the 21/12/2023, I credited my Bet9ja account with 30k via coral pay(which I've been using before now) and the bank I was assigned to pay through was Providus bank. Immediately I did the transaction, I was debited, but my bet account was not credited, it was showing pending so I decided to chill thinking it was network. I waited till the next morning and later, it showed "failed", but my money was not reversed. I reached out to Bet9ja and I was told I should contact my bank(access) that the transaction wasn't successful from their end. I went to my bank, initially, I was told I would be refunded in 48hrs, of which I saw nothing. Later that day, I got a text that "my request is being processed and they'll get back to me today". Today, I was reached out to, I was told my transaction was successful and that I should contact the bank that's supposed to credit my bet account (Providus). I reached out to them and they told me that they've traced the transaction and they saw nothing in their end. I don't know what else to do, all three parties (access bank, providus and Bet9ja) are denying their involvement in everything and I don't know what else to do to get my money back or get funded at least.

Has anyone had this issue here please? I need help. Here's proof of my transaction.

Money is gone . Stop gambling

MidasTouch15:
Money is gone . Stop gambling

Been in such a situation before?

Onlyoneglucose:
Been in such a situation before?

Coral pay is just like flutterwave. It cant be traced unless u can contact coral pay directly

Na providus chop your money Bitch said they saw nothing

MidasTouch15:


Coral pay is just like flutterwave. It cant be traced unless u can contact coral pay directly

Can I contact them? Please help.

Use opay.Them no dey cheat.

Forget the money, it is gone and gone forever

Onlyoneglucose:
Can I contact them? Please help.

Will check and get back to u

Onlyoneglucose:
Can I contact them? Please help.

customersupport@coralpay.com

explain in detail what happened and include the date, time and session id of the transaction

Money wey you suppose use to flex your guys, you go dey use am gamble. That money Don go. Them use bet swear for una?
Which mod ban me? Chai..una do this one. ...

Money wey you suppose flex your guys, you go dey use am gamble. That money Don go. Them use bet swear for una?
Which mod ban me? Chai..una do this one. ...

The game for still cut so just rest better make bank chop am than betting companies

Money wey you for sow for my life make i use pray for you

God is no longer supporting your gambling activities.

Most of you nairalanders are so fooolish and duumb. If you cannot proffer a solution to a problem, it's better you remain shut, instead of foooling yourselves with irrelevant comments up and down. Nonsènse. Someone cannot need a genuine help and come here, you'll see useless comments that won't add value to anything at hand. Smh

MidasTouch15:

customersupport@coralpay.com

explain in detail what happened and include the date, time and session id of the transaction

Alright, thank you.

30k wey you for send gimme make I naked pray for you naim you wan use play game wey go still cut, leave it for the bank nah

Onlyoneglucose:
Can I contact them? Please help.

Ask your bank to provide you a confirmation of value receipt, it is a string of number that provides confirmation that value was received and can be used for tracing by the receiving financial institution

Blacklion3 Nothing yet bro. Any way out?

Advision:


Ask your bank to provide you a confirmation of value receipt, it is a string of number that provides confirmation that value was received and can be used for tracing by the receiving financial institution

Okay, I'll do that. The problem is, they don't have a branch where I stay, so I can only reach there via their customer care number. I'll try to get in touch with them. Thanks.

Onlyoneglucose:
Blacklion3 Nothing yet bro. Any way out?

You need to email providous

Onlyoneglucose:
Hello guys, good evening. I have an issue that's really disturbing me right now. I decided to post here to get more engagements.

On the 21/12/2023, I credited my Bet9ja account with 30k via coral pay(which I've been using before now) and the bank I was assigned to pay through was Providus bank. Immediately I did the transaction, I was debited, but my bet account was not credited, it was showing pending so I decided to chill thinking it was network. I waited till the next morning and later, it showed "failed", but my money was not reversed. I reached out to Bet9ja and I was told I should contact my bank(access) that the transaction wasn't successful from their end. I went to my bank, initially, I was told I would be refunded in 48hrs, of which I saw nothing. Later that day, I got a text that "my request is being processed and they'll get back to me today". Today, I was reached out to, I was told my transaction was successful and that I should contact the bank that's supposed to credit my bet account (Providus). I reached out to them and they told me that they've traced the transaction and they saw nothing in their end. I don't know what else to do, all three parties (access bank, providus and Bet9ja) are denying their involvement in everything and I don't know what else to do to get my money back or get funded at least.

Has anyone had this issue here please? I need help. Here's proof of my transaction.

Tell your bank to provide session code, tender this same code to providus

infocentre:


Tell your bank to provide session code, tender this same code to providus

I just reached out to Providus, they said the transaction was successful from their end and it's bet9ja's fault that I've not been credited. I don't know what to do right now

Blacklion3:

You need to email providous

I just reached out to Providus, they said the transaction was successful from their end and it's bet9ja's fault that I've not been credited. I don't know what to do right now

Advision:


Ask your bank to provide you a confirmation of value receipt, it is a string of number that provides confirmation that value was received and can be used for tracing by the receiving financial institution

I just reached out to Providus, they said the transaction was successful from their end and it's bet9ja's fault that I've not been credited. I don't know what to do right now

Onlyoneglucose:
I just reached out to Providus, they said the transaction was successful from their end and it's bet9ja's fault that I've not been credited. I don't know what to do right now

Ask them to provide you with the "value receipt confirmation" showing the value receipt number so you can send to the receiving institution to clear at their end

Advision:


Ask them to provide you with the "value receipt confirmation" showing the value receipt number so you can send to the receiving institution to clear at their end

I reached out to CoralPay, this is the message I got this evening. I hope they refund me ASAP.

You can use another money and continue with the gambling. Aman slowly and gradually killing himself comes on line to ask for what to do. Mtchew. Gambling is a disease. There are programs to help get you a cure. When you realise you are suffering from a disastrous disease that has significant consequences for all aspects of your life, then you should find help getting a cure.

You are worried about a mere N30k. What of the hundreds of thousands that you have already "dashed" Betnaija or whoever? Common sense no dey common.

Onlyoneglucose:
Hello guys, good evening. I have an issue that's really disturbing me right now. I decided to post here to get more engagements.

On the 21/12/2023, I credited my Bet9ja account with 30k via coral pay(which I've been using before now) and the bank I was assigned to pay through was Providus bank. Immediately I did the transaction, I was debited, but my bet account was not credited, it was showing pending so I decided to chill thinking it was network. I waited till the next morning and later, it showed "failed", but my money was not reversed. I reached out to Bet9ja and I was told I should contact my bank(access) that the transaction wasn't successful from their end. I went to my bank, initially, I was told I would be refunded in 48hrs, of which I saw nothing. Later that day, I got a text that "my request is being processed and they'll get back to me today". Today, I was reached out to, I was told my transaction was successful and that I should contact the bank that's supposed to credit my bet account (Providus). I reached out to them and they told me that they've traced the transaction and they saw nothing in their end. I don't know what else to do, all three parties (access bank, providus and Bet9ja) are denying their involvement in everything and I don't know what else to do to get my money back or get funded at least.

Has anyone had this issue here please? I need help. Here's proof of my transaction.

NemoDatQuod:
You can use another money and continue with the gambling. Aman slowly and gradually killing himself comes on line to ask for what to do. Mtchew. Gambling is a disease. There are programs to help get you a cure. When you realise you are suffering from a disastrous disease that has significant consequences for all aspects of your life, then you should find help getting a cure.

You are worried about a mere N30k. What of the hundreds of thousands that you have already "dashed" Betnaija or whoever? Common sense no dey common.

Has ur usèless father seen 30k this year? Do you think I'm an addict, you bàstard eediot? You know nothing about me, so, I'll advise you shût the fccck up and face ur miseràble life. You foools are always quick to form "holy" online without having a clue on what you're talking about. Prior to that, I last gàmbled sometime around April or may and it was with 1k, so I'm far from being an addict, you don't even know the story, you're saying nónsense here. If I come online to beg, it's same you that will also crucify me. Don't ever involve your usèless self in what doesn't concern you again. Keep your advise and "cure" to your miserablè family. Bàstard oshii

Your response including the uncouth vituperations, show that what is holding you is very strong. Ultimately, you will either overcome it or it will overcome you completely. Your response shows that for now, it has overpowered you. Don't come online seeking help when you really don't need help. What you want is for us to validate your gambling. Nope. Not in this lifetime.

Let's hope it does not overwhelm you permanently.

Onlyoneglucose:
Has ur usèless father seen 30k this year? Do you think I'm an addict, you bàstard eediot? You know nothing about me, so, I'll advise you shût the fccck up and face ur miseràble life. You foools are always quick to form "holy" online without having a clue on what you're talking about. Prior to that, I last gàmbled sometime around April or may and it was with 1k, so I'm far from being an addict, you don't even know the story, you're saying nónsense here. If I come online to beg, it's same you that will also crucify me. Don't ever involve your usèless self in what doesn't concern you again. Keep your advise and "cure" to your miserablè family. Bàstard oshii

NemoDatQuod:
Your response including the uncouth vituperations, show that what is holding you is very strong. Ultimately, you will either overcome it or it will overcome you completely. Your response shows that for now, it has overpowered you. Don't come online seeking help when you really don't need help. What you want is for us to validate your gambling. Nope. Not in this lifetime.

Let's hope it does not overwhelm you permanently.

Go and sit down, you don't know the slightest about me. You came to my post to spew trash, like I invited you over. I'm done with you, big man. I'm facing my life, I want you to face yours too. Ciao.