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Nairaland Forum / Nairaland / General / Business / Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure (24808 Views)
BDCs Back CBN’s Directive Stopping Use Of Domiciliary Accounts As Collateral / Banks, Businesses Comply With CBN Directive On Old Notes — But Shortage Persists / Bank ATMs Still Dispensing Old Naira Notes, Despite CBN’s Directive (2) (3) (4)
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Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by masui(m): 7:52am On May 01 |
SmartyPants: Okay let me share my experience using Zenith bank for many years now. When you do a single transaction using Zenith bank, they will send you three different SMS on a single transaction. Each SMS cost N4 to be deducted from your account at the end of the month. Imagine someone doing multiple transaction on a daily basis and you think that is not a planned fraud. 2 Likes 1 Share |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by SmartyPants(m): 8:06am On May 01 |
masui: Do you understand what fraud means? It is not fraud if it is not deceptive - the cost of sending SMSs is a known thing so it is simply a cost of doing business. Now if you send an SMS from your phone to another person, is it not the same 4 naira you will pay? So in your mind, the bank doesn't incur a cost when they send those SMSs? When did the banks turn into telecommunications companies? And how much is the 4 naira you are even ranting over. Haba - even if you make 100 transactions, that is a mere N1,200 a month. Is it bad for the bank to cover it's own costs of doing business?? |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by masui(m): 8:38am On May 01 |
SmartyPants: You seem not to get my point. Access bank sums their charges and sends you a single SMS for a transaction. How will you explain a situation where a bank will charge you for two ATM cards on a single account, same Zenith bank in case you want to know. Cards that have been deactivated for a long time. Is it that their system is not showing that those cards are not active? Thought you were smart enough to understand my point rather you said I am ranting over pennies. I do not blame your thought pattern Sir. There is nothing like accountability in this country. |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by SmartyPants(m): 8:50am On May 01 |
masui: Mister man I adderessed the points you raised. If you don't know how to express yourself at your age don't waste others' time. I use the same Zenith and only have issues with their unstable network. But since Access is better for you, simply use Access. Cheers. |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by Besuccesful(m): 8:56am On May 01 |
It's automatic whenever you buy something on the app you get some % VIPAFRICAN: 1 Like |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by masui(m): 9:15am On May 01 |
SmartyPants: You can make your point without resorting to insults, many people on this thread raised this same issue of outrageous and unexplainable charges and deductions from commercial banks . So do not think your opinion on this issue counts. Have a nice day. |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by SmartyPants(m): 9:20am On May 01 |
masui: This is the problem with Nigerians. We were having a nice civil discussion until you decide to be rude. I matched your tone and now you are upset. Do unto others as you wish others to do unto you. An equally nice day to you |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by OyinO: 10:19am On May 01 |
Benblaq: Haaahaahaa! Very funny but right on point. You cracked me up. Chai |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by coputa(m): 10:30am On May 01 |
Hezzyluv:They make banking and monetary transactions seamless |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by RussellRutherfo: 10:39am On May 01 |
Benblaq: Same thing here. My GT ị have abandoned that and now use Opay and Palmpay even as much as 10million and more. These commercial banks in combination with CBN trying to go against these more reliable fintechs. |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by Treasure17(m): 11:11am On May 01 |
papagiddy:You are such a terrible liar and obviously you can't read and peradventure you did, you lack understanding. |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by VIPAFRICAN(m): 12:19pm On May 01 |
Besuccesful:oh okay Thanks |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by Anonimoux: 6:16pm On May 01 |
OPay Bank |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by MartinsD12(m): 8:42pm On May 01 |
fergie001:Some evil commercial banks wants to spoil our kuda and opay for us they won't succeed and let me say am highly disappointed in fidelity bank PLC why would you people remove opay kuda from your transfer bank ussd list, I can't transfer from my fidelity account to opay or kuda imagine the stress of having to transfer it to moniepoint first then back to kuda, fidelity bank be careful we are watching you. |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by kingi777: 1:17am On May 02 |
member13:Sorry, I mistook it for the POS declined transaction I had with FCMB debit card until I went to their Bank when I was chanced and it was resolved after many months. I quickly typed without checking the date on the slip in order to post it on this Opay trade so as to get advice from people particularly on how to get there physical address but the various suggestions I've gotten here can assist anyway. It was when someone here accused me of marketing for other Banks that I searched for the payment slip and realised it happened in December. When I have transaction declined issues like this, with my evidence I can always get my money back when I'm chanced no matter how long. |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by kingi777: 2:09am On May 02 |
mikmash:I have followed your first instruction and I hope it gets resolved within 7 days. This will help me know if to hold the petrol station that has been telling me to go to my bank; or if the failed transaction was the fault of Opay which means they have to refund the N7,000. I never knew of this dispute management before now. Thank you all for offering helpful assistance. |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by mikmash(m): 8:48am On May 02 |
kingi777:You are welcome. Do well to check the progress report as usual. |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by Gentlesoul2021(m): 10:11am On May 02 |
Silentgroper: Yes. . |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by kingi777: 4:28pm On May 06 |
mikmash: This is the response I got this afternoon. Can anyone help interpret it? Dear xxxxcccc, Your OPay card disputed transaction has been declined by the processing bank and there will be no refund to your account. Please check the attached evidence. Transaction Details: Order No :231202336157835906RRN :374754181853PAN :507872******1055 Terminal Type :POS Terminal ID :2033AMCX Transaction Time :2023-12-02 18:19:18 Description :SUNSET ENERGY INTERNATIKUBWA EXPRESSXXNG Decline Comments :vg Image Evidence: http://delivery.opay-nigeria.com/ARHWNGDJIBLP |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by mikmash(m): 4:36pm On May 06 |
kingi777: The money has left your account then, visit a nearby opay office for a log code, once issued visit the fueling station, the should help trace the transaction and ask for a refund from the merchant customer service. |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by kingi777: 10:14pm On May 06 |
mikmash:One of the reasons that made me come here on Nairaland is because l don't know any of their physical office in Abuja. But as I browsed now, I got this address: The OPay Abuja Office is located at Uyk Hexahub Plaza, Balanga Cresent, Off Uke Street, By Bolton White Hotel, Opposite Hawthrone Suites, Garki 11, Abuja, FCT. I hope it's real so I can visit there one day. Please, my second question is: UBA is the issuer of the POS based on the print out. Can I verify from UBA that the money left my Opay account and was paid to the petrol station? |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by mikmash(m): 8:52am On May 07 |
kingi777:Visit the opay office first. A log code will be issued to you. Then proceed to the fueling station. |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by kingi777: 5:58am On Jun 21 |
mikmash: Finally my money has been refunded after 6 months of failed POS transaction.
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Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by mikmash(m): 10:04am On Jun 21 |
kingi777: You are welcome. You can further get clarification in case of any issues. Do well to hit me up. 1 Like |
Re: Opay Clarifies New CBN Directive, Reassures Customers Funds Are Secure by kingi777: 7:49pm On Jun 21 |
mikmash:Thank you 🙏 |
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