I ordered my Starlink device on May 31st, which included the full Starlink kit (Dishy and Router) along with the Ethernet Adapter. Today, I received a call from the delivery person while I was unavailable, so a family member received the package on my behalf. However, when I got home, I found only the Ethernet Adapter and no Starlink device.

I asked the person who received it if there was anything else, and they said no. They mentioned that it was a DHL dispatch rider in uniform who made the delivery. To clarify, I showed them an unboxing video of the Starlink packaging, but they insisted that something of that size wouldn't fit into the dispatcher's box. It made me wonder if the dispatcher only delivered the Adapter, possibly because the receiver couldn't identify the full device.

I’m reaching out to those who have ordered directly from Starlink and also included the Ethernet Adapter in their order. Were your packages delivered separately or together? This situation seems unusual, and I’d appreciate any insights.

Make e no be say them don chop my eye like how NLC don suspend strike.

Kunzycool:
I ordered my Starlink device on May 31st, which included the full Starlink kit (Dishy and Router) along with the Ethernet Adapter. Today, I received a call from the delivery person while I was unavailable, so a family member received the package on my behalf. However, when I got home, I found only the Ethernet Adapter and no Starlink device.

I asked the person who received it if there was anything else, and they said no. They mentioned that it was a DHL dispatch rider in uniform who made the delivery. To clarify, I showed them an unboxing video of the Starlink packaging, but they insisted that something of that size wouldn't fit into the dispatcher's box. It made me wonder if the dispatcher only delivered the Adapter, possibly because the receiver couldn't identify the full device.

I’m reaching out to those who have ordered directly from Starlink and also included the Ethernet Adapter in their order. Were your packages delivered separately or together? This situation seems unusual, and I’d appreciate any insights.

Make e no be say them don chop my eye like how NLC don suspend strike.

Is the tracking number different or they are combined. You should reach out to DHL because most times they are delivered separately.

ibawon:

Is the tracking number different or they are combined. You should reach out to DHL because most times they are delivered separately.

Yes, you are right. They're delivered separately. I just received a mail from them. Though I got only one tracking number from them.

Kunzycool:
I ordered my Starlink device on May 31st, which included the full Starlink kit (Dishy and Router) along with the Ethernet Adapter. Today, I received a call from the delivery person while I was unavailable, so a family member received the package on my behalf. However, when I got home, I found only the Ethernet Adapter and no Starlink device.

I asked the person who received it if there was anything else, and they said no. They mentioned that it was a DHL dispatch rider in uniform who made the delivery. To clarify, I showed them an unboxing video of the Starlink packaging, but they insisted that something of that size wouldn't fit into the dispatcher's box. It made me wonder if the dispatcher only delivered the Adapter, possibly because the receiver couldn't identify the full device.

I’m reaching out to those who have ordered directly from Starlink and also included the Ethernet Adapter in their order. Were your packages delivered separately or together? This situation seems unusual, and I’d appreciate any insights.

Make e no be say them don chop my eye like how NLC don suspend strike.

Starlink kit and Ethernet adapter would be delivered separately... They are two different consignment

georgee:

Starlink kit and Ethernet adapter would be delivered separately... They are two different consignment

Actually, I got mine (2 different tracking) on the same day

Guys! I just received a call from Starlink customer support. I am still very supprised, confirmed they are still based in the US and would soon be receiving calls but for now we can only request for calls.

ibawon:
Guys! I just received a call from Starlink customer support. I am still very supprised, confirmed they are still based in the US and would soon be receiving calls but for now we can only request for calls.

Wow!
Be like them wan make you Nigerian agent coz you don communicate with them tire

ask4bk:

Wow!
Be like them wan make you Nigerian agent coz you don't communicate with them tire

🤣🤣🤣
They even sending me a replacement kit

tituswag:
Please do starlink charge automatically my payment due date is June 11 and I am trying to make payment before then but it is not showing make payment. I want to know if they will charge my card directly on that due date pls I need help with this.

me too, I think its best to just make the money available in the account

Babatunde360:
The speed of the Roaming plan is not as good as the Residential, we use it at my office on a good day we get around 30-40mbps, it's usually around 10-20mbps, on their website the Roaming plan speed is caped at around 50mbps.

something is wrong o

Looking for a power source for my starlink, paying 38k/m without steady power supply its not good for enjoyment

ibawon:

🤣🤣🤣
They even sending me a replacement kit

Replacement for what again?

ask4bk:

Replacement for what again?

Router just stopped to dey function out of the blue after the Strike power outage. I am currently using the replacement they sent me when I complained about 5ghz issue. So they decided to send a full kit this time + 1 month abeg no vex subscription.

ibawon:

Router just stopped to dey function out of the blue after the Strike power outage. I am currently using the replacement they sent me when I complained about 5ghz issue. So they decided to send a full kit this time + 1 month abeg no vex subscription.

Starlink should just make this man an ambassador already. Lol..

Seems you are the first person to buy it in Nigeria.

They seem to like you so much.

ibawon:

Router just stopped to dey function out of the blue after the Strike power outage. I am currently using the replacement they sent me when I complained about 5ghz issue. So they decided to send a full kit this time + 1 month abeg no vex subscription.

Aahhhhh! You don chop these guys oh.
By full replacement you mean, full starlink replacement or just the router replacement?

This is one mistake you should never do when installing your starlink.
Never put it at the tallest point of the roof. It'll just serve as magnet for thunder strike. Any thunder going to your house will hit the tallest part of the house.

It should be installed below top roof level.

ask4bk:


Aahhhhh! You don chop these guys oh.
By full replacement you mean, full starlink replacement or just the router replacement?

Na him be this Baba. Plus it has been shipped because it's like they have them in Lagos now. Plus I won't be shocked if it's not brand new.

ibawon:

Na him be this Baba. Plus it has been shipped because it's like they have them in Lagos now. Plus I won't be shocked if it's not brand new.

Broooo! Magical.
Wetin you go come do with old starlink na? Will it be disconnected? Why did they choose the option of changing everything instead of just giving you new router

ask4bk:


Broooo! Magical.
Wetin you go come do with old starlink na? Will it be disconnected? Why did they choose the option of changing everything instead of just giving you new router

You will have to return it. Or you'll get charged for it. They already provide some shipping documents.
Print them, attach to previous one and drop at the nearest DHL facility for free.

ask4bk:


Broooo! Magical.
Wetin you go come do with old starlink na? Will it be disconnected? Why did they choose the option of changing everything instead of just giving you new router

Bro! Them compulsory am say you must return the old one. Them don even process return ticket that same moment

QuoteJust1nce:


You will have to return it. Or you'll get charged for it. They already provide some shipping documents.
Print them, attach to previous one and drop at the nearest DHL facility for free.

Or wow!
Never knew that.
Wise enough for them though

He don land.

I just removed the old dish and replaced with the new one after using Stowaway mode. I didn't even experience up to 5 mins worth of downtime.

ibawon:
He don land.

how many times you don get replacement sef?

ask4bk:
This is one mistake you should never do when installing your starlink.
Never put it at the tallest point of the roof. It'll just serve as magnet for thunder strike. Any thunder going to your house will hit the tallest part of the house.

It should be installed below top roof level.

and I wanted to put it near my thunder arrestor o.

ibietela2:


how many times you don get replacement sef?

Router and cable, once
Full Kit, once
He no easy to dey pay 38k every month since February 2023. Even federal government sef no reach this one 🤣🤣

Abeg make person recommend better TP-Link router for me.. I wan change this current one am using TL-WR841N

georgee:
Abeg make person recommend better TP-Link router for me.. I wan change this current one am using TL-WR841N

Try the Archer Series, i use TP-Link AC1750 Archer 7 and it has 'been serving me. you can also try the TP-Link AC1900 (archer works well too.

if you prefer the wifi 6 routers, the the TP link AX series are your goto.

All available locally or on amazon

xtremeidea:


Try the Archer Series, i use TP-Link AC1750 Archer 7 and it has 'been serving me. you can also try the TP-Link AC1900 (archer works well too.

if you prefer the wifi 6 routers, the the TP link AX series are your goto.

All available locally or on amazon

Tx for the recommendations👌

Having issue paying with Kuda card on Starlink, tried it twice I can only see 51 Naira deduction twice not the actually 49K with payment decline. Please my people which card is working with Starlink

ibawon:

Router and cable, once
Full Kit, once
He no easy to dey pay 38k every month since February 2023. Even federal government sef no reach this one 🤣🤣

nice

Has anyone experienced this before? The router suddenly reset the name and password and went back to "starlink" open.