Gtbank is experiencing service disruption and customers are complaining bitterly.

Guaranty Trust bank had earlier announced that their digital services will be unavailable due to their "Transition To A New And Robust Core Banking Application System".

Notice: Please be informed that our branches nationwide will close to customers early on Friday, 11th
October, 2024.

⚠️ Our digital services will be unavailable from 10 PM, Sun, 13th Oct to 9 AM, Mon, 14th Oct due to a scheduled transition.

During this period, we encourage you to take advantage of our secure and convenient digital channels for your banking needs.

https://x.com/gtbank/status/1844290427194589451?t=qymcaUHhegKcx-EMqUNLYA&s=19

Update On Transition To A New And Robust Core Banking Application System

Dear Customer,

Following our recent notification on the transition to a new and robust suite of Finacle Core Banking Application Systems, we would like to update you that this transition has taken a little longer than planned.

As a result, all Banking Channels, including our Branches, originally scheduled to reopen at 9:00 a.m will now open at 12.00 noon today.

We understand that you rely on our services to carry out important financial transactions, and we apologize for every inconvenience this disruption to our banking services might cause you. We ask for your continued support as we complete this transition.

Meanwhile, customers have taken to social media to call out Gtbank over mobile app failure.

GT Bank, please!!!!!!! I've finished eating already, please. I cannot face this embarrassment. This waiter has come here thrice and I said I'm not done. This is fuckinggg insane. I can't transfer nor withdraw. Why are Nigeria banks this irresponsible and unfortunate? @gtbank

Stan Buike Obiamalu

@gtbank @gtbank_help What is actually going on? you’ve left people stranded, businesses have to be conducted, current time 12:20pm and your Anthony branch is yet to open to solve all these people’s complaints 💔 Please fix your servers or whatever the issue is🙏🏽

Lasisi

What's your experience using Gtbank mobile app? Is your own working?

Damnnn niggar
All these their nonsense bank disruption nor dey affect me
I hear say zenith do their own last week

Because have learnt that as a Nigerian you should always subscribe to multiple services
Have like five banks accounts and spread your money all over them incase they want to fuckkk up

Exactly what I did....I have zenith account, wema account, stanbic account, UbA, first bank
If any one decides to mumu itself then I switch..those are pics of my 6 bank cards..I pick any one way their bank get network...

Same thing I did with telecoms I have airtel, glo mtn and Etisalat

Same thing I do with me ladies...I have grace, I have victory I have blessing

If you are looking to start a Gadgets and Accessories business and you need contacts of legit suppliers of Uk used phones, laptops and accessories… reach out

E be like say this issue na turn by turn...

This is getting really very frustrating honestly.

I think these banks are not telling us the truth.

I believe we all have been notified ahead of time?

Not Service Disruption. They gave notice

abc115:
Not Service Disruption. They gave notice

Yes o!

Service upgrade

I can't even do anything both on app and USSD code, I sense commercial banks did a meeting and they all agreed to phase the maintenance instead of them doing maintenance together which will cripple the economy...


I hope they finalize their maintenance soon..

Pathetic. Still not working

I think these old banks are migrating to the more reliable API these new generation banks are using

na useless bank them be.
zenith is the worst. they will be acting so important and wont allow their customers enter bank
an una wey dey bank with them I blame

They already informed their customers about it na.

The Wise ones would have removed their money elsewhere.

It's not a good idea to have only one account

T

Tonytonex:
They already informed their customers about it na.

when?

Nonsense bank.. which right thinking person still use all this Criminal bank.. Opay has come to stay

😩
Back to back stress

yad2eidi:
when?

since last week Thursday na. But they said they would be done this morning

Real education is our biggest need in Nigeria.

GTBank is not perfect, but this maintenance window was clearly communicated to us.

Why are we always making issue out of everything?

omooba05:
Nonsense bank.. which right thinking person still use all this Criminal bank.. Opay has come to stay

c'mon! You can't compare GTB to Opay na

My app is working

They have notify customers of service disruption na. It’s necessary they do it to make their service better.

yad2eidi:
na useless bank them be.
zenith is the worst. they will be acting so important and wont allow their customers enter bank
an una wey dey bank with them I blame

Zenith? Thought they were the best

Tonytonex:
c'mon! You can't compare GTB to Opay na

What have gtb done for you since you opened account with them

uhnn, I got the notification since last Friday and moved all my money to my opay, can't be caught off guard with all these nonsence upgrades, last week it was zenith and first bank, today its gtb...thank God for palmpay and opay and my other bank apps I use.

GT Bank, please!!!!!!! I've finished eating already, please. I cannot face this embarrassment. This waiter has come here thrice and I said I'm not done. This is fuckinggg insane. I can't transfer nor withdraw. Why are Nigeria banks this irresponsible and unfortunate? @gtbank

Wahala

GTB na very useless bank when it comes to service disruption. Digital banking is the best lately, especially Kuda.

Be like say na turn by turn now...