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Nairaland Forum / Nairaland / General / Business / Business To Business / <<< Kobomart Logistics & Customer Care Service >>> (15445 Views)
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<<< Kobomart Logistics & Customer Care Service >>> by kobomart: 8:00pm On Jun 29, 2014 |
KBM Logistics Services was established as a subsidiary of Kobomart Enterprises, with the vision and sole aim of re-defining logistics services in the business stratosphere. A growing firm made up of qualified and competent management and field staff with a vast wealth of experiences within the scope in which KBM Services was founded. With the level of resources being put together in trying to rebuild and reshape the efficiency of logistics services in and around the country, we are optimistic that, the retrogressive state of service delivery especially around Lagos State, Abuja and it's environ will take a new turn for the better with KBM Logistics Services. We have in place, many of the most basic standard instrumentalities and equipments necessary for adequate running of local logistics business. We have alongside, a created platform for training and re-training our workers (both old and new), especially in areas of; Effective handling of customers goods and items; Effective and timely delivery of goods to customers; Effective Communication with Clients and customers, amongst other key areas, since we consider these areas as vital in the efficiency of logistics service. SECURITY OF GOODS ; The aspect of security of goods, which cannot be over-emphasised, is a paramount feature in our agenda, as we put into utmost consideration, protective measures of the least item in our care, and for this reason, we are positive on the safety of customers' goods. Our Head Quarters and warehousing facility, located at an easy-reach area of Illupeju in Lagos also has an expanse that accomodates sufficient quantity of goods. We have a range of service options to choose from, so as to better suit the needs of our various esteemed customers and within and outside Lagos. We welcome you to doing both long and short term businesses with us. HOW WE WORK / MODE OF OPERATION Our working days are; Mondays - Fridays 8:00am to 5:00pm Saturdays- 9:00am to 2:00pm KBM Logistics Services offers office pick-ups and delivery of goods to your customers, timely and promptly. If you are an importer or retail store owner, then worry less on the delivery of your goods to your customers as KBM Logistics Services will pick up the goods from your location, deliver and collect the money on your behalf. If you do not offer payment on delivery before now, this is the time to integrate it into your business with KBM Logistics Pay on delivery. We offer three (3) free pick-up and delivery to any customer who makes up to fifteen (15) deliveries within a month. We also welcome subscription from long term customers. OUR CHARGES Standard Service Charge; N700 - For Within Lagos metropolis (24hrs after pick-Up) N1, 000 - For Outskirts of Lagos (Ikorodu, Badagry, Awoyaya, Ajah, Ikotun, Igando) 24 - 48hrs after Pick-Up) Express Service Charge; N1, 000 For express delivery with Lagos (Same Day Delivery) 1, 500 For express Delivery For Outskirts of Lagos (Same Day Delivery) IMPORTANT NOTICE: All above price charges are for goods below 4KG. Please contact our 24hrs customer Care Unit for details of other prices not enlisted. CONTACT US Office : 09097609644 Toby - 0808 476 9486 Opinion - 0809 986 8122 Tolu - 0808 609 3460 E-mail: logistics@kobomart.com.ng Blackberry PIN: 299F159D Email: logistics@Kobomart.com.ng Website: www.kobomart.com.ng/logistics TERMS AND CONDITIONS 1. KBM LOGISTICS, reserves all right to cross-check and verify package content therein, as declared by a customer/client, with or without formal notice to †ђξ customer. 2. It is the responsibility of a customer to give accurate and adequate directive, for the delivery of goods, as any attempt of unsuccessful delivery may attract a fee for re-delivery or return delivery as the case may be. 3. KBM LOGISTICS Services shall not, by default accept or attempt to collect any goods or item considered to be a threat to or herein referred to as illegal, to the image of the company. 4. All prices of KBM services are subject to review or modification, and without prior information. 5. A customer /client has the obligation of instructing KBM LOGISTICS on whether or not to continue an onward transfer of goods or return of the said goods in situations of unsuccessful delivery attempt or this may attract a fee of over staying goods after a set time frame. 6. KBM LOGISTICS shall not be held liable for spoilage of perishable goods after unsuccessful delivery attempts to clients with Lagos. 7. It is also the duty of a customer sending goods /package(s) outside of Lagos state to, follow up with the public transport company responsible transporting their goods. 8. KBM LOGISTICS shall not be held liable for loss or damage of goods on transit outside of Lagos state, due to any unforeseen circumstances that may befall the said transfer of goods. NOTE: For pickup and delivery within Abuja and its environs, plz speak with one of Our contact above. Thanks. 4 Likes |
Re: <<< Kobomart Logistics & Customer Care Service >>> by Thespecialone(m): 8:11pm On Jun 29, 2014 |
KBM LOGISTICS IS ON POINT. LIZZY VOICE ... I HAVE USED THEM SEVERAL TIMES AND I RECOMMEND THEM WHOLEHEARTEDLY. #FIRST TO COMMENT *DANCING SKELEWU* |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kolomax(m): 2:13pm On Jul 01, 2014 |
why you first me naaaa...oya shift make i sit down near you.......kobomart eeyaah sorry for the lost |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kobomart: 11:43pm On Jul 01, 2014 |
kolomax: why you first me naaaa...oya shift make i sit down near you.......kobomart eeyaah sorry for the lost Thanks sir |
Re: <<< Kobomart Logistics & Customer Care Service >>> by Opeyemi5(m): 7:37pm On Jul 03, 2014 |
Hello.how much will u charge wen u help me pick up 2 phones frm ikeja and send it down to ekiti.u just helpn me to send i will be d one to pay d driver |
Re: <<< Kobomart Logistics & Customer Care Service >>> by stevolinkon40: 12:36pm On Jul 04, 2014 |
.. |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kobomart: 12:34am On Jul 08, 2014 |
Re: <<< Kobomart Logistics & Customer Care Service >>> by anuz: 12:12pm On Jul 08, 2014 |
KBM! Thanks for delivery to my customer. |
Re: <<< Kobomart Logistics & Customer Care Service >>> by anuz: 12:37pm On Jul 08, 2014 |
Kbm |
Re: <<< Kobomart Logistics & Customer Care Service >>> by signature2012(m): 1:21pm On Jul 12, 2014 |
Thanks koboamart for helping me to achieve my goals,I dropped some goods with you guys and you have been doing great with my drop shipping by delivering them to my customers with minimal % charges on the goods sold and affordable delivery charges at the said time I want,I recommend your firm for all to use,my goods have been intact n safe under your custody,quality excellent customer service you have got,keep the flag flying,sky is your starting point and not your limit 4 Likes |
Re: <<< Kobomart Logistics & Customer Care Service >>> by Rexyl(m): 7:12pm On Jul 14, 2014 |
how about the charges on delivery of items outside Lagos, esp Ibadan? |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kobomart: 1:54am On Jul 21, 2014 |
Wishing you all a splendid week ahead. 1 Like 1 Share |
Re: <<< Kobomart Logistics & Customer Care Service >>> by solomonsojay(m): 2:47pm On Jul 25, 2014 |
Hi Kobomart I want to make use of ur service now...around ikeja. Pls send me d number to call for someone in that area Asap |
Re: <<< Kobomart Logistics & Customer Care Service >>> by 9free(m): 4:59pm On Aug 01, 2014 |
kobomart: Wishing you all a splendid week ahead.Waiting.... |
Re: <<< Kobomart Logistics & Customer Care Service >>> by tayoast(m): 11:55am On Aug 14, 2014 |
Never knew you have a customer care thread here. I recommend KBM for everyone. They're very professional in their handling of packages. Not only are they efficient, they're very courteous. Keep up the good work, guys! 2 Likes |
Re: <<< Kobomart Logistics & Customer Care Service >>> by Krak(m): 12:29pm On Aug 14, 2014 |
I have sent several messages to KBM bbm and called all their numbers repeatedly for several weeks but no reply feom them and nobody is picking calls. Pls what is happening KBM? |
Re: <<< Kobomart Logistics & Customer Care Service >>> by Krak(m): 6:10pm On Aug 19, 2014 |
KBM whats wrong? |
Re: <<< Kobomart Logistics & Customer Care Service >>> by Raypawer(m): 2:00pm On Aug 20, 2014 |
what is happening to Kobomart? no bbm reply! |
Re: <<< Kobomart Logistics & Customer Care Service >>> by Krak(m): 2:25pm On Aug 20, 2014 |
Raypawer: what is happening to Kobomart? no bbm reply! And nobody picking calls. |
Re: <<< Kobomart Logistics & Customer Care Service >>> by bajugbajug(m): 10:28pm On Aug 22, 2014 |
Call their dispatch officer on 08028267359 Whatsapp only: 08033988667. Thanks |
Re: <<< Kobomart Logistics & Customer Care Service >>> by hisenjos: 10:32pm On Aug 23, 2014 |
Excellent work on Friday by KBM -Gbolahun. Was able to arrange pick up and drop packages at Ezenwata promptly. Highly recommended. 2 Likes |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kobomart: 9:31am On Aug 25, 2014 |
wishing all our esteemed customers a happy week ahead, we look forward to serving you better. |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kobomart: 9:56am On Aug 25, 2014 |
Krak: The numbers are all available, however there is a change in bbm pin kindly add Blackberry PIN: 2B679955 Thank you and have a wonderful week ahead 2 Likes |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kobomart: 7:56am On Aug 28, 2014 |
Good morning to all our esteemed customers |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kallymore(m): 12:48pm On Sep 05, 2014 |
Well done guys. Thanks for the quick delivery. Hope to see better days. 1 Like |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kallymore(m): 5:30pm On Sep 06, 2014 |
Thanks got ma package again today, but u need to review ur rates. Thanks. 1 Like |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kobomart: 1:37pm On Sep 14, 2014 |
TO ALL OUR ESTEEMED CUSTOMERS 1. Our service charge will now be paid before we set out The seller/ sendee pays our service charge. 2. Where the goods was returned or rejected by the buyer/receiver, Half of the service charge will be paid to us for returning of items Days of returning: 48-72hrs Goods can also be picked up by customers 3) for customers outside Lagos, goods can be stored with us pending while you look for customers at charge Charges: storage: 2% on cost of item Insurance: 2% on cost of item Packaging: 1% on cost of item Total :5% on cost of item + delivery charges remains the same. Contact Toby on: 08084769486 4) Always request for an order number from the account officers that attended to you. (E.g Kbmlog 10000) We wish you all success in your businesses Thank you Toby: 08084769486 Opinion: 0809 986 8122 Bbm:2B679955 Email: logistics@Kobomart.com.ng 2 Likes 1 Share |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kobomart: 9:29pm On Sep 19, 2014 |
Happy weekend ahead. Enjoy 1 Like |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kobomart: 11:46pm On Sep 28, 2014 |
A growing firm made up of qualified and competent management and field staff with a vast wealth of experiences within the scope in which KBM Services was founded. 1 Like
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Re: <<< Kobomart Logistics & Customer Care Service >>> by kobomart: 6:19pm On Oct 01, 2014 |
Happy independence day to you all 1 Like 1 Share |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kobomart: 10:23am On Oct 02, 2014 |
Very good morning to you all, Thinking of making deliveries, think Kbmlogistics JUST SEND IT |
Re: <<< Kobomart Logistics & Customer Care Service >>> by kobomart: 7:12am On Oct 04, 2014 |
Barka de sallah,to all our muslim brothers/sisters. 1 Like |
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