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UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] - Business (7) - Nairaland

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My Sour Experience With Shippyme.com / Shippyme Customer Care Thread On Nairaland / Review On Www.shippyme.com (2) (3) (4)

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Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by irohadis: 9:05pm On Nov 02, 2014
@ twinskenny. You have used Shippyme nearly 20 times. NOT "3 times". I have attached evidence. If it fails all the time, what kind of person are you to use it nearly 20 times? You seem to be full of lies and your maths is generally either convenient or you lack the aptitude to calculate percentages. You have an agenda here with your friends. It is not working.

Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by irohadis: 9:20pm On Nov 02, 2014
You "thank God my phone didn't get missing," yet "[a]n item I ordered since May has still not been delivered." Am I the only one who can see what is going on here?

dandollar1:
So people still use Circuit Atlantic, na wa o! An item I ordered since May has still not been delivered.I have called and sent mails taya,and have left them to God.
Very terrible customer service with one matilda acting like she is doing you a favor.,they overcharge and yet your items get to you after about at least, 1month.thank God my phone didn't get missing.I thought I was the only one experiencing this rubbish.i pray I don't find any need to use them again,ever.
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by twinskenny(m): 9:40pm On Nov 02, 2014
@irohadis it seem u lack basic reading knowledge or u are stupid enough to understand what I have written, either way thanks for calling a lier... I know it's not working cause you have over 1million customers.. I said you has disappointed 3 times in a row get that to your skull.. one way or the other I know you are going to pay my money.. very soon you will be the one calling to comeand pick up my money.

I thought u a PhD holder really but I believe u bought your way through... you will begin to see yourself at the front page of newspaper soon.

Good luck
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by irohadis: 9:55pm On Nov 02, 2014
There is something called context. Your statement was not situated clearly in the context of your broader participation with Shippyme. Given your clear agenda to diminish Shippyme, it does not take a rocket scientist to decode how you want your comment to be read and the objective you intended. I am simply providing that missing context so that readers can have the full gamut of information. You did not pay for insurance but you want to file a claim for loss and benefit fully like others who paid for insurance. Since that claim was not resolved exactly as you want it, you have been here smearing Shippyme thinking you can blackmail your way to your own terms. I need to make it clear to readers. You promote other companies (no problem) but your data is consistently either without detail or patently false. I have a responsibility to question your honesty.

twinskenny:
@irohadis it seem u lack basic reading knowledge or u are stupid enough to understand what I have written, either way thanks for calling a lier... I know it's not working cause you have over 1million customers.. I said you has disappointed 3 times in a row get that to your skull.. one way or the other I know you are going to pay my money.. very soon you will be the one calling to comeand pick up my money.
I thought u a PhD holder really but I believe u bought your way through... you will begin to see yourself at the front page of newspaper soon.
Good luck
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Nobody: 10:45pm On Nov 02, 2014
irohadis:
There is something called context. Your statement was not situated clearly in the context of your broader participation with Shippyme. Given your clear agenda to diminish Shippyme, it does not take a rocket scientist to decode how you want your comment to be read and the objective you intended. I am simply providing that missing context so that readers can have the full gamut of information. You did not pay for insurance but you want to file a claim for loss and benefit fully like others who paid for insurance. Since that claim was not resolved exactly as you want it, you have been here smearing Shippyme thinking you can blackmail your way to your own terms. I need to make it clear to readers. You promote other companies (no problem) but your data is consistently either without detail or patently false. I have a responsibility to question your honesty.


So with this your reply is safe to conclude that shippyme is a Scam? Taking advantage of clients with expensive packages that don't pay for Insurance? and you run and hide Under Terms and Conditions? Shame on you once again shame on you. LSM and other shipping agents don't even ask for insurance cos packages never get missing only with Shippyme. You should have told him since June rather than waste his time telling him it was shipped to a different country went you've stolen. You should be sued for wasting his time under false pretence is that under your Terms and Conditions as well.

People like you guys make doing business in Nigeria a living hell..

Shame on you!

2 Likes

Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by dandollar1: 11:56pm On Nov 02, 2014
irohadis:
You "thank God my phone didn't get missing," yet "[a]n item I ordered since May has still not been delivered." Am I the only one who can see what is going on here?

nothing is going on, bro.the long outstanding item is different from the phone. I still went ahead using circuit Atlantic because I had no alternative.
Thank God I have one now. I was thanking God that my last order,which was a phone did not get missing, otherwise I would have been hearing this insurance song for something that was entirely your fault.

The point is,you should realise that customer is king .you don't treat them like trash.keep your own side of a bargain otherwise you will loose them to your competitors.
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by keyremotes(m): 12:29am On Nov 03, 2014
Me! I will never go near them again.
They almost ruined my business.
I used them only 3 times.
First was ok.
But the second and third were hell on earth.
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by twinskenny(m): 6:51am On Nov 03, 2014
cne010:


So with this your reply is safe to conclude that shippyme is a Scam? Taking advantage of clients with expensive packages that don't pay for Insurance? and you run and hide Under Terms and Conditions? Shame on you once again shame on you. LSM and other shipping agents don't even ask for insurance cos packages never get missing only with Shippyme. You should have told him since June rather than waste his time telling him it was shipped to a different country went you've stolen. You should be sued for wasting his time under false pretence is that under your Terms and Conditions as well.

People like you guys make doing business in Nigeria a living hell..

Shame on you!

Thank you my brother... let just wait and see. can you imagine what is coming of his mouth>> very soon he will take available flight from USA to nigeria.. lets wait and see. you can imagine he is justifying the fact that they stole my items.

he want to let Go of my hard earn money... no way.. that wont happen
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by twinskenny(m): 6:54am On Nov 03, 2014
keyremotes:
Me! I will never go near them again.
They almost ruined my business.
I used them only 3 times.
First was ok.
But the second and third were hell on earth.

good for you my brother.... he may as well come here and claimed and paid you to drop this comment..

he is not happy because i keep dropping comment.. he want me to keep quite so that his business can grow.. that will not happen
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Rita30: 5:33pm On Nov 03, 2014
Beware! Shippyme and their brother circuitatlantic are two evils waiting to happen to u. I promised myself i will never click on their sites again olonwumageee!
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by twinskenny(m): 7:55pm On Nov 03, 2014
Rita30:
Beware! Shippyme and their brother circuitatlantic are two evils waiting to happen to u. I promised myself i will never click on their sites again olonwumageee!


maybe i also pay you to comment as well..... fraud!!! all over.. thank God you are not having the kind of issue am having with them
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Dungayo: 8:28pm On Nov 03, 2014
@ all let's judge the case maturely. 1st @ irohadis thank you for providing evidence that the said affected victim was using your services and have little or no problem until the said package that went missing. @ twinskenny can you provide proof that your item was stolen in the Nigeria warehouse? Why I ask so is because you may want to take legal actions against the company. But remember one thing you option to use their services, and you read their terms and conditions. From what irohadis posted you where not adding insurance for more than 5 shipment but nothing went missing. Talk to your lawyer about what you are doing spoiling the company image on social network. The company will use it against you in the court of law. My best advise is either you take the offer or take down all your post and go to court.
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Dungayo: 8:39pm On Nov 03, 2014
Guys this is a lesson to all of us that do mini importation business always add insurance when you are dealing with any courier company . Even dhl have terms and conditions" DHL can arrange insurance for Shipper covering the actual cash value in respect of loss of or physical damage to the Shipment, provided the Shipper completes the insurance section on the front of the waybill or requests it via DHL’s automated systems and pays the applicable premium. Shipment insurance does not cover indirect loss or damage, or loss or damage caused by delays.". Go to mikky page you will see a guy that loss is laptop but the guy was writing all over the place but people kept on doing business with mikky. No matter what happen shippyme have gone far not like others who change their name.
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Nobody: 10:57pm On Nov 03, 2014
Dungayo:
@ all let's judge the case maturely. 1st @ irohadis thank you for providing evidence that the said affected victim was using your services and have little or no problem until the said package that went missing. @ twinskenny can you provide proof that your item was stolen in the Nigeria warehouse? Why I ask so is because you may want to take legal actions against the company. But remember one thing you option to use their services, and you read their terms and conditions. From what irohadis posted you where not adding insurance for more than 5 shipment but nothing went missing. Talk to your lawyer about what you are doing spoiling the company image on social network. The company will use it against you in the court of law. My best advise is either you take the offer or take down all your post and go to court.

Twinskennys package and mine were claimed to have been shipped to the wrong country, and we got the same email saying packages have been re routed to Nigeria only for me to get mine and he didn't get his. Also they sent an email were they sacked the guy running the warehouse for stealing so with all this its clear his package was stolen in Lagos.
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by twinskenny(m): 7:10am On Nov 04, 2014
cne010:


Twinskennys package and mine were claimed to have been shipped to the wrong country, and we got the same email saying packages have been re routed to Nigeria only for me to get mine and he didn't get his. Also they sent an email were they sacked the guy running the warehouse for stealing so with all this its clear his package was stolen in Lagos.

\

Let him continue to run his mount...
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Jeffy1206(m): 4:45pm On Nov 07, 2014
Haa I'm already planning on using them to ship my One plus one o! Hope I am covered... shocked
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Nobody: 8:13pm On Nov 07, 2014
Jeffy1206:
Haa I'm already planning on using them to ship my One plus one o! Hope I am covered... shocked

You're not covered my friend.
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Jeffy1206(m): 5:16pm On Nov 08, 2014
cne010:


You're not covered my friend.
what will I do now Already placed order o cry cry
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Nobody: 5:36pm On Nov 08, 2014
Jeffy1206:
what will I do now Already placed order o cry cry

Sit tight and hope for the best and buy insurance before the steal your goods and you won't have any claims.

2 Likes

Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Dungayo: 6:07pm On Nov 08, 2014
Don't be afraid your phone will get to you. I have been doing business with them since last year and I have no problem with them.
Jeffy1206:
Haa I'm already planning on using them to ship my One plus one o! Hope I am covered... shocked
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Nobody: 8:12pm On Nov 08, 2014
Dungayo:
Don't be afraid your phone will get to you. I have been doing business with them since last year and I have no problem with them.

Really!!! You registered here last month and this is the only thread you've commented on. you must be a shippyme staff.

3 Likes

Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Dungayo: 8:48pm On Nov 08, 2014
@cne010 is not everybody that comments in this section that is shippyme staffs. If you want to see my bookings I can upload it for you. I am collecting my items on Monday that will be my 26th packages this year. If you have any personal beef with the company it is left for you to speak rather than tanish the company image, you were one of their customer . I was using mikky before he lost my items but I didn't complain because I knew the risks involve . But today mikky still have customer even if he is proud. Apart from twinskenny and the other guy from is batch I don't think there are any body having such problem. My advise to importer always add insurance in any business you do. Even usps law mandate any parcel valued more than 70 dollars it is compulsory you put insurance, I would love if shippyme will shift ground and twinskenny will shift too.
cne010:


Really!!! You registered here last month and this is the only thread you've commented on. you must be a shippyme staff.
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Jeffy1206(m): 10:05pm On Nov 08, 2014
cne010:


Sit tight and hope for the best and buy insurance before the steal your goods and you won't have any claims.
oyibo and insurance things though grin grin will do that so my goods will not be lost in a no man's land grin
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Catlanta: 9:34am On Nov 11, 2014
You are aware, as all our customers are, that the suspect responsible for these acts has not only been dismissed but has been apprehended and is facing trial. Those who have been affected by the acts of that staff are being offered compensation regardless of insurance due to the circumstances. Insuring your items is still the safest way to ship no matter the courier.
cne010:


Sit tight and hope for the best and buy insurance before the steal your goods and you won't have any claims.
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Jack65: 8:12am On Nov 12, 2014
For me it's now clear that Circuitatlantic is a fraudulent company and incompetent ones at that. I will never do business with them again after my current one and will advise anyone to think twice before dealing with them. There are better and more reliable companies that offer similar services.

Recently I ordered a pair of jeans through them and paid the total money online into their account as usual. They approved it immediately but then won't purchase the item, even though I remarked to them that it was urgent because the size I ordered was remaining only one pair and will soon be sold out. For days I called and actually begged them to either purchase my item or send me back my money so I can use a deferent company. The phone will ring and ring yet they will not answer their call (I don't understand why) when they do answer they will tell me to give them my order ID after which to they will tell me to call back in 5 mn. So they can check. When I call back the phone will ring till eternity before it's answered but then it's a deferent person and I will go through the same giving my iD number again.

Well, eventually the order was purchased after many days and a thousand phone calls and I received an email with flimsy excuses from a Bill Morrison. Now the issue again is that when I placed that order the item was $145 but by the time the order was purchased it was $131. Normally the balance should have been transferred to my account, but it wasn't and I have sent several emails to the same Morrison but he couldn't even bother to reply. Now I am being asked to pay extra 3,791 Naira before my order will be shipped.

This is a scam. Circuitatlantic is a scam sadly. I have used their services before and this is not the first time I am having issues with them. One thing is certain now though, I will never do anything with them again after I survive this one. Order ID: 1411041688
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Nobody: 9:55am On Nov 12, 2014
Sorry for your stress my brother the annoying things is that they have everything in other to make their business successful but they decide to ruin it by cutting cost to make a lot profit. Greedy thieves you would pay for 5 to 8 days shipping and it would get here in 2 months cos they would wait and sea freight your package while they keep lying.

The new agent I use ships every weekend and you get it on wed/Thursday so you can even plan your shipping to make sure they get to him Friday.

Thanks God I'm done with them for life.
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Jack65: 2:29pm On Nov 12, 2014
cne010:
Sorry for your stress my brother the annoying things is that they have everything in other to make their business successful but they decide to ruin it by cutting cost to make a lot profit. Greedy thieves you would pay for 5 to 8 days shipping and it would get here in 2 months cos they would wait and sea freight your package while they keep lying.

The new agent I use ships every weekend and you get it on wed/Thursday so you can even plan your shipping to make sure they get to him Friday.

Thanks God I'm done with them for life.

My brother please which agent is that ? I am interested.
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Nobody: 3:50pm On Nov 12, 2014
Jack65:


My brother please which agent is that ? I am interested.

https://www.nairaland.com/1856615/shop-u.s-ebay-amazon-3.85

No hidden fees, no commision, no handling fees just. 3.85 per lbs and he even ships watches for free I just shipped 2 watches and an iphone 6.
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Catlanta: 5:27pm On Nov 12, 2014
The item has been purchased and received. The amount you paid initially is the minimum purchasing cost. The second invoice covered the shipping costs and any balances not covered earlier. This is clearly stated on your invoices before making purchase. The item has been prepared for shipping and will ship as soon as the balance on the account has cleared. Thank you for using Circuit Atlantic.
Jack65:
For me it's now clear that Circuitatlantic is a fraudulent company and incompetent ones at that. I will never do business with them again after my current one and will advise anyone to think twice before dealing with them. There are better and more reliable companies that offer similar services.

Recently I ordered a pair of jeans through them and paid the total money online into their account as usual. They approved it immediately but then won't purchase the item, even though I remarked to them that it was urgent because the size I ordered was remaining only one pair and will soon be sold out. For days I called and actually begged them to either purchase my item or send me back my money so I can use a deferent company. The phone will ring and ring yet they will not answer their call (I don't understand why) when they do answer they will tell me to give them my order ID after which to they will tell me to call back in 5 mn. So they can check. When I call back the phone will ring till eternity before it's answered but then it's a deferent person and I will go through the same giving my iD number again.

Well, eventually the order was purchased after many days and a thousand phone calls and I received an email with flimsy excuses from a Bill Morrison. Now the issue again is that when I placed that order the item was $145 but by the time the order was purchased it was $131. Normally the balance should have been transferred to my account, but it wasn't and I have sent several emails to the same Morrison but he couldn't even bother to reply. Now I am being asked to pay extra 3,791 Naira before my order will be shipped.

This is a scam. Circuitatlantic is a scam sadly. I have used their services before and this is not the first time I am having issues with them. One thing is certain now though, I will never do anything with them again after I survive this one. Order ID: 1411041688
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Catlanta: 5:40pm On Nov 12, 2014
The item has been purchased and received. The amount you paid initially is the minimum purchasing cost. The second invoice covered the shipping costs and any balances not covered earlier. This is clearly stated on your invoices before making purchase. The item has been prepared for shipping and will ship as soon as the balance on the account has cleared.

The number of calls we receive requires us to have a customer service team and so you may not always speak to the same agent every time you call. Keeping your order number close is the fastest way to get quality assistance from a customer service rep. Your issue was noted, escalated and resolved. All account functions are done automatically and we'll have a member of our team look into why the account was not automatically credited. Having used our services before, you definitely know that Circuit Atlantic is not a "fraud".
Jack65:
For me it's now clear that Circuitatlantic is a fraudulent company and incompetent ones at that. I will never do business with them again after my current one and will advise anyone to think twice before dealing with them. There are better and more reliable companies that offer similar services.

Recently I ordered a pair of jeans through them and paid the total money online into their account as usual. They approved it immediately but then won't purchase the item, even though I remarked to them that it was urgent because the size I ordered was remaining only one pair and will soon be sold out. For days I called and actually begged them to either purchase my item or send me back my money so I can use a deferent company. The phone will ring and ring yet they will not answer their call (I don't understand why) when they do answer they will tell me to give them my order ID after which to they will tell me to call back in 5 mn. So they can check. When I call back the phone will ring till eternity before it's answered but then it's a deferent person and I will go through the same giving my iD number again.

Well, eventually the order was purchased after many days and a thousand phone calls and I received an email with flimsy excuses from a Bill Morrison. Now the issue again is that when I placed that order the item was $145 but by the time the order was purchased it was $131. Normally the balance should have been transferred to my account, but it wasn't and I have sent several emails to the same Morrison but he couldn't even bother to reply. Now I am being asked to pay extra 3,791 Naira before my order will be shipped.

This is a scam. Circuitatlantic is a scam sadly. I have used their services before and this is not the first time I am having issues with them. One thing is certain now though, I will never do anything with them again after I survive this one. Order ID: 1411041688
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Jack65: 6:28pm On Nov 12, 2014
Catlanta:
The item has been purchased and received. The amount you paid initially is the minimum purchasing cost. The second invoice covered the shipping costs and any balances not covered earlier. This is clearly stated on your invoices before making purchase. The item has been prepared for shipping and will ship as soon as the balance on the account has cleared.

The number of calls we receive requires us to have a customer service team and so you may not always speak to the same agent every time you call. Keeping your order number close is the fastest way to get quality assistance from a customer service rep. Your issue was noted, escalated and resolved. All account functions are done automatically and we'll have a member of our team look into why the account was not automatically credited. Having used our services before, you definitely know that Circuit Atlantic is not a "fraud".

Thanks for talking to me at last. I guess this is what it takes for you guys to respond. Ok maybe I was a bit overboard in saying that Circuitatlantic is fraudulent but you caused it. Yes you were right, I have used Circuitatlantic extensively for a long time and it pains me that this is happening. I have introduced a lot of friends to your website and some have even ordered some things through me. So I really want you to get it right but instead you keep scaring away all your customers. You can see that on this thread.

The biggest problem you have is customer service, everybody makes mistake but the ability to communicate effectively with your customer at all time is the key. Your people don't answer their calls and please there is no explanation for it. Three numbers were listed on your website, yet non of them will be answered, I even tried the US line and it entered voice mail.

Concerning my order. You didn't address the issue I raised on my post. Once again, when I placed my order the item was $145 which I paid but by the time the item was purchased it was $131, (mind you I was following it) I believe my balance should be credited to me. Don't you think so
Re: UPDATED - [Shippyme.com Is A Nightmare Waiting To Happen To You.] by Catlanta: 12:47pm On Nov 13, 2014
This was addressed in the previous post. As was stated, we'll have someone look into this and rectify the issue as needed. We did get you a discount at the end of the day. smiley
Jack65:


Thanks for talking to me at last. I guess this is what it takes for you guys to respond. Ok maybe I was a bit overboard in saying that Circuitatlantic is fraudulent but you caused it. Yes you were right, I have used Circuitatlantic extensively for a long time and it pains me that this is happening. I have introduced a lot of friends to your website and some have even ordered some things through me. So I really want you to get it right but instead you keep scaring away all your customers. You can see that on this thread.

The biggest problem you have is customer service, everybody makes mistake but the ability to communicate effectively with your customer at all time is the key. Your people don't answer their calls and please there is no explanation for it. Three numbers were listed on your website, yet non of them will be answered, I even tried the US line and it entered voice mail.

Concerning my order. You didn't address the issue I raised on my post. Once again, when I placed my order the item was $145 which I paid but by the time the item was purchased it was $131, (mind you I was following it) I believe my balance should be credited to me. Don't you think so

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