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Nairaland Forum / Nairaland / General / Politics / Arik Abandons Burnt passenger After Crew Poured hot Tea On Him (1067 Views)
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Arik Abandons Burnt passenger After Crew Poured hot Tea On Him by Obascoetubi: 4:08pm On Dec 06, 2014 |
Bayoor Ewuoso’s experience aboard Arik Air flight W3 103 Y Lagos to Johannesburg on October 31, 2014, exposes the reality and danger of flying with airlines which compromise on basic safety requirements. About an hour before arriving Johannesburg, Mr. Ewuoso said he requested a cup of coffee, which an Arik flight attendant mistakenly spilled on his thighs. His pain turned to disbelief and shock when the attendant told him there was no first aid kit on board the plane and that he should go to the toilet and pour cold water on the spot. “I was shocked, I felt very bad when he told me there was no first aid kit on board. I just thought to myself, if this was something else, probably, I would even die under Arik’s watch,” Mr. Ewuoso said. In the toilet, Mr. Ewuoso noticed he had serious burns on both thighs. He splashed cold water on himself and returned to his seat. Not even the slight relief felt from applying Vaseline jelly given to him by a female passenger seated behind him was able to reduce the pain he felt on the flight to South Africa, Mr. Ewuoso said. On arrival at Johannesburg, Mr. Ewuoso said Arik Air abandoned him to his plight without making any arrangement for him to get proper medical attention. By the time he checked into his hotel, he discovered the burn had become a wound. He consulted a pharmacist who gave him a syrup and some pain killers. Burnt Bayoor Ewuoso Mr. Ewuoso, a multiple award winning photojournalist, was in South Africa to attend an Investigative Journalism conference at the University of Witwatersrand. The few times he ventured out in public during his seven-day stay in Johannesburg saw him being ridiculed because of the way he walked. Mr. Ewuoso was in constant pain and discomfort. Aderonke Ogunleye, a PREMIUM TIMES reporter, present at the journalism conference said people felt pity for Mr. Ewuoso. “He didn’t even look like he paid attention at the conference. Seeing Bayoor like that was terrible,” Ms. Ogunleye said. Mr. Ewuoso sent an email to Arik Air on November 8 complaining of his predicament. The airline did not reply until after two weeks when an Arik official called him on his mobile telephone to enquire what Mr. Ewuoso wanted the airline to do about the issue. By this time the Wole Soyinka Centre for Investigative Journalism (WSCIJ) had taken the responsibility of handling the matter, Mr. Ewuoso replied the official. Arik which boasts of “efficiency, customer- commitment, adherence to aviation polices and standards and an avant-garde in providing quality aviation services” flies to South Africa, the United Kingdom, the United States of America, the United Arab Emirates, Benin Republic, Ghana, Senegal, Gambia, Liberia, Sierra Leone, Cameroun and Angola. Mr. Ewuoso’s ordeal presupposes that the over 10 million Arik air passengers flying within Nigeria and the airline’s 12 international destinations are flying at grave personal risk. Arik denies responsibility Ola Adebanji, Arik’s spokesperson, in response to PREMIUM TIMES enquiry, said Mr. Ewuoso was the one who spilled the hot coffee on himself and not the flight attendant. He said that all of the airline’s planes are equipped with first aid boxes but that Mr. Ewuoso did not request for first aid treatment. “The crew member offered the passenger Vaseline ointment which was declined. The passenger was also asked to go to the toilet to check the extent of the burns which he did and said he was okay,” Mr. Adebanji said. “The crew checked on the passenger several times to know how he was doing and at no time did the passenger raise an alarm about burns,” Mr. Adebanji added. Speaking to PREMIUM TIMES, WSCIJ Center Coordinator Motunrayo Alaka said bringing Ewuoso’s plight to public knowledge was not to vilify Arik but to ensure airlines and aviation authorities live up to their responsibility in ensuring safety for air travellers. “For the grade of burns caused by their staff, or even if it was caused by the passenger himself, we are concerned because Bayoor said he had complained on board but that they did not even have a first aid kit,” Ms. Alaka said. Yakubu Datti, Aviation spokesman, told PREMIUM TIMES that the standard aviation operational practice is for every aircraft to have a first aid kit with crew members upon employment expected to be trained to handle emergencies. The Nigeria Civil Aviation Authority is the government regulatory body which oversees the aviation industry, including the activities of airlines and their personnel. NCAA rules spell out that crew members must have knowledge of emergency and first aid equipment and drills. The Authority further mandates airlines submit a report to it within three days of any accident that occurs on a flight. Fan Nduboke, NCAA spokesperson, told PREMIUM TIMES that there is no record of Mr. Ewuoso’s incident aboard Arik Air flight W3 103 Y Lagos to Johannesburg. He said an official complaint first needs to be lodged to enable the NCAA launch an investigation before any airline operator can be sanctioned for any wrongful act. Okechukwu Ukandu, an aviation safety consultant who spoke to PREMIUM TIMES, said Mr. Ewuoso’s story underscores the need for Nigerian aviation authorities to ensure airlines and their personnel strictly abide by aviation rules to avoid similar or worse occurrences in the future. “This kind of act is a safety breach, it’s a breach of aviation safety protocols and the cabin crew are supposed to be able to administer first aid treatment; it is part of their training. I mean, that’s very wrong, he’s expected to sue them,” Mr. Ukandu said. http://www.premiumtimesng.com/news/headlines/172554-arik-abandons-burnt-passenger-crew-poured-hot-tea.html
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Re: Arik Abandons Burnt passenger After Crew Poured hot Tea On Him by Nobody: 5:00pm On Dec 06, 2014 |
Nigerian corporate bodies, always feeling no responsibilities since 1960 |
Re: Arik Abandons Burnt passenger After Crew Poured hot Tea On Him by Nobody: 5:42pm On Dec 06, 2014 |
One of the reason am stuck with Emirate airlines regardless of the high cost. See as person use him money buy problem for himself |
Re: Arik Abandons Burnt passenger After Crew Poured hot Tea On Him by gtrust: 6:10pm On Dec 06, 2014 |
Pictures of a seriously burnt passenger otherwise Op is... ![]() |
Re: Arik Abandons Burnt passenger After Crew Poured hot Tea On Him by Jarus(m): 6:13pm On Dec 06, 2014 |
I have never thought of the idea of flying Arik on international route, even if it's free 1 Like |
Re: Arik Abandons Burnt passenger After Crew Poured hot Tea On Him by Nobody: 6:29pm On Dec 06, 2014 |
Jarus:I share your opinion. |
Re: Arik Abandons Burnt passenger After Crew Poured hot Tea On Him by naijaking1: 6:34pm On Dec 06, 2014 |
I say na the passanger's fault! He made a big mistake flying Arik, and an even bigger mistake by asking for tea or coffee. What was he thinking? He thought he was inside Delta or KLM ![]() |
Re: Arik Abandons Burnt passenger After Crew Poured hot Tea On Him by akoaki(m): 6:37pm On Dec 06, 2014 |
Arik is my regular airline to new york. I enjoy flying direct to my destination. |
Re: Arik Abandons Burnt passenger After Crew Poured hot Tea On Him by ucheokpara100(m): 7:27pm On Dec 06, 2014 |
but wait o, ordinary tea water or because he's a jonalist. ok peopl dey follow their ryt sha. |
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