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Nairaland Forum / Nairaland / General / Business / Shippyme Customer Care Thread On Nairaland (47366 Views)
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Re: Shippyme Customer Care Thread On Nairaland by iykofias(m): 7:43am On Dec 13, 2014 |
Complains, complains, complains everywhere. I pity d next unlucky bastard fool dat is about engaging u guys.#sobewildered |
Re: Shippyme Customer Care Thread On Nairaland by omejeo: 11:39am On Dec 14, 2014 |
still waiting for the my goods my mind tell the thing is gone forever i will not ask anymore u can take the goods but my GOD will fight for me internet fraud 1 Like |
Re: Shippyme Customer Care Thread On Nairaland by dredone: 4:21pm On Dec 14, 2014 |
Please Shippyme management I don't understand how the UPS would say that my package has been signed and delivered to your address and your employee keeps telling me that he cannot find my package even after seeing evidence That he signed for the items himself. How much bad publicity can a company take? ?? My invoice number is S1412109354 and I have proof that my package has been delivered to your US address so please find it and respond to my mail |
Re: Shippyme Customer Care Thread On Nairaland by Dexmars(m): 12:46am On Dec 15, 2014 |
I don't even know if i should post here or not====>>> I paid for express shipping and you guys did not, have not and will not keep to your own end of the transaction. Do i get a refund? see shipment number S1410027262 |
Re: Shippyme Customer Care Thread On Nairaland by kuru: 10:43am On Dec 15, 2014 |
@Irohadis @Catlanta From August till date is about 5 months, my items are yet to be delivered. (S1405263649, S1406035629) |
Re: Shippyme Customer Care Thread On Nairaland by drakeskull(m): 11:20am On Dec 15, 2014 |
and these phools would soon bring excuse of Xmas break. incompetent, lying idi.ots |
Re: Shippyme Customer Care Thread On Nairaland by irohadis: 12:14pm On Dec 15, 2014 |
We are expecting a consignment from Cutoms today and the rest of the pending consignments will be coming in this week. I really apologies for delays that have resulted from events very much out of our control. The current situation causes us as much concern. We are working very hard to restore our service to normal schedules. 1 Like |
Re: Shippyme Customer Care Thread On Nairaland by donkripton(m): 12:25pm On Dec 15, 2014 |
Dexmars:You item will be at the port for clearing. do bear with us Shippyme |
Re: Shippyme Customer Care Thread On Nairaland by omejeo: 8:15pm On Dec 15, 2014 |
; donkripton: |
Re: Shippyme Customer Care Thread On Nairaland by Tod12: 1:06pm On Dec 16, 2014 |
Hello Irohadis and Catlanta, Please confirm when the Dec 5 shipments would be delivered to your office. My package (S1411011076) was delivered to you (and was paid for) on the 10th of Nov. and wasn't shipped until Dec. It is really important I have the package in my possession by Saturday, 20th of Dec (for personal and logistics reasons). I would also like to confirm if an office pickup could be done on Saturday. A quick suggestion though. I believe your team should do a better job of responding to mails and providing customers with information. I have sent multiple emails which were not acknowledged...and didn't even get any information or updates on the challenges you were experiencing (customs,...).No correspondence whatsoever Thanks |
Re: Shippyme Customer Care Thread On Nairaland by Dexmars(m): 4:01pm On Dec 16, 2014 |
@ Shippyme Will I get a refund? I paid long before the customs issue. |
Re: Shippyme Customer Care Thread On Nairaland by teemy(m): 7:51pm On Dec 16, 2014 |
irohadis could you please help me sort out order 1411180203. Thanks |
Re: Shippyme Customer Care Thread On Nairaland by dailydolar(m): 9:14pm On Dec 16, 2014 |
irohadis:u have choosen not to reply me n do something abt my package S1410065753 I guess d road is familiar to u |
Re: Shippyme Customer Care Thread On Nairaland by nenyibabs: 9:24pm On Dec 16, 2014 |
irohadis: Is S1411131787 among the consignment received from customs? |
Re: Shippyme Customer Care Thread On Nairaland by drakeskull(m): 9:55pm On Dec 16, 2014 |
nenyibabs:Better stop deceiving yourself or getting high hopes. They are liars and he's lying as usual. Shey na Kaduna dem de clear ni abi why the goods never reach. no one here has ever confirmed receiving any package. I guess the next language u guys go understand na violence, we will give u the way you've caused us pain. Crazy liars and theives |
Re: Shippyme Customer Care Thread On Nairaland by dailydolar(m): 9:30am On Dec 17, 2014 |
drakeskull:pls can we all come together n sue dis coy I talked to a lawyer n he said we can sue dem cos I've not receive any report concerning my package I paid for since 27 oct I've called d offce but no one have told me any meaningful tin even irohadis n catlanta have all keep quiet abt it. Wish am in lag dem for don feel my anger small |
Re: Shippyme Customer Care Thread On Nairaland by kuru: 10:35am On Dec 17, 2014 |
@Irohadis @Catlanta You have decided not to respond. From August till date is about 5 months, my items are yet to be delivered. (S1405263649, S1406035629) |
Re: Shippyme Customer Care Thread On Nairaland by dailydolar(m): 8:21pm On Dec 17, 2014 |
kuru:awaiting my item since oct 27 S1410065753 rohadis n catlanta u r keeping me quiet hmmm I have been patient ooooooo God will bear me witness |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 10:49am On Dec 18, 2014 |
Good day, a member of staff will be in touch with you shortly. Thank you. dailydolar: |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 10:52am On Dec 18, 2014 |
Good day, we have an update for you on your Sea Freight bookings. We'll contact you on that this afternoon. Thank you. kuru: |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 10:58am On Dec 18, 2014 |
Good day, we cannot verify the validity of the vendor you wish to purchase from. This is why the order is in-question. The funds have also been remitted to your jejepay account. Please select the product from another vendor to enable us make the purchase. We've also sent an email so we can assist you in making the purchase. teemy: |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 11:03am On Dec 18, 2014 |
Good day, no it is not. However we have received some shipments and will surely get to yours soon. nenyibabs: |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 11:14am On Dec 18, 2014 |
Yes, you can make a pick up this Saturday between the hours of 10am and 2pm. We have actually replied your emails but you have several threads on the same subject. Do try to keep to one thread so we can communicate with you better. We are currently receiving consignments and will surely get to yours soon. Your account will be updated as soon as it is ready for collection. Tod12: |
Re: Shippyme Customer Care Thread On Nairaland by datrmon(m): 11:31am On Dec 18, 2014 |
@Catlanta Please can you confirm the status of my order : S1411240737 whether it is available for pickup |
Re: Shippyme Customer Care Thread On Nairaland by drakeskull(m): 11:47am On Dec 18, 2014 |
S1410200277. I need an update ASAP. I'm in Ikeja already. |
Re: Shippyme Customer Care Thread On Nairaland by teemy(m): 2:19pm On Dec 18, 2014 |
Catlanta: Thanks for replying will comply and make adjustments. However payment ref 296305439 is still showing 'pending approval' all these weeks. Please process. Thanks |
Re: Shippyme Customer Care Thread On Nairaland by dailydolar(m): 8:02pm On Dec 18, 2014 |
Catlanta:no body has contacted me till now or does your shortly means like 2 months ? ok i remember its just a word used to pacify the customer cos i have heard dis many times from ur customer care guys and u pls use anoda words. mind u i wont leave my sweat for u except u r ready to kill me i will definitely get my package weda u like it ot yes |
Re: Shippyme Customer Care Thread On Nairaland by Activityj(m): 1:31am On Dec 19, 2014 |
So this noise has not stopped yet? Ok, let me get my insecticide.... I wan calm here like never before. |
Re: Shippyme Customer Care Thread On Nairaland by Tod12: 10:44pm On Dec 19, 2014 |
Hello Catlanta, Irohadis I just got a "Processing for Delivery" notification and I believe this means the package is at your warehouse. I would be at your Ikeja office tomorrow (Saturday) by noon to pick up the package. I would REALLY REALLY appreciate it if the pick up is successful...(the office is open for the period stated in your post). Catlanta: |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 7:16pm On Dec 21, 2014 |
Hello, I believe you were called yesterday. We'll be sending the package on Monday, to the address you provided. The package has been sighted and in good condition. Thank you for your patience. Do let us know when you receive it at your location. dailydolar: |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 7:21pm On Dec 21, 2014 |
Hello drakeskull, we had quite an interesting chat at our Ikeja office yesterday when you made your pickup. We are glad to have been of service and hope to serve you better again soon. drakeskull: |
Re: Shippyme Customer Care Thread On Nairaland by kuru: 11:23am On Dec 22, 2014 |
@Irohadis @Catlanta im still wating for your response From August till date is about 5 months, my items are yet to be delivered. (S1405263649, S1406035629) |
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