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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (585487 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by timicay(m): 12:07am On Mar 13, 2015 |
Hello mr Jide I will appreciate if you can help me to disengage from mtn daily charges of five naira for unused facebook my number is 08066254811 Thanks in advance |
Re: MTN Customer Care Thread by ziccoit: 12:26pm On Mar 13, 2015 |
ziccoit: |
Re: MTN Customer Care Thread by skay: 10:26pm On Mar 13, 2015 |
Pls how can I deactivate MNS notification the torrents message is annoyed. |
Re: MTN Customer Care Thread by JideSM: 4:00pm On Mar 17, 2015 |
ziccoit:Sorry for the inconvenience. Please PM your Hynet details and your contact phone number for assistance. |
Re: MTN Customer Care Thread by JideSM: 4:04pm On Mar 17, 2015 |
timicay:The service has been stopped as requested by you. Sorry for the inconvenience. |
Re: MTN Customer Care Thread by Buqqui: 9:45pm On Mar 17, 2015 |
JideSM: Thanks. So appreciated. |
Re: MTN Customer Care Thread by Nobody: 9:38pm On Mar 18, 2015 |
good pm Hide, pls my Mtn s720 does not accept apps from other phones. what do I do? |
Re: MTN Customer Care Thread by Buchika: 4:49am On Mar 19, 2015 |
Hello jide, my problem is anytime my data bundle remains at 1mb it will refused to connect and the mb will stock at that 1mb and new bundle plan won't activate unless it's 0.0mb. If I recharge airtime it will be start connecting but charging on my airtime. |
Re: MTN Customer Care Thread by JideSM: 6:37am On Mar 19, 2015 |
Pinkyeyes: Hello Pinkyeyes, sorry for the inconvenience. Kindly download your desired apps from the play store. Regards |
Re: MTN Customer Care Thread by JideSM: 6:44am On Mar 19, 2015 |
Buchika: Hello Buchika, sorry for the inconvenience. Please note that whenever your data bundle balance is very low, you will be charged from the main balance due to the data volume launched. Regards |
Re: MTN Customer Care Thread by JideSM: 7:06am On Mar 19, 2015 |
timicay: Hello timicay, sorry for the inconvenience. Please note that the service is longer active on your line. Regards |
Re: MTN Customer Care Thread by Nobody: 3:11pm On Mar 19, 2015 |
JideSM: do you mean that I can only download apps? |
Re: MTN Customer Care Thread by Nobody: 3:24pm On Mar 19, 2015 |
Re: MTN Customer Care Thread by Nobody: 12:54am On Mar 20, 2015 |
Hello Mr Jide, please i will really appreciate it if you can help me deactivate quick Facebook on my line. I have been trying to deactivate it, but it is not working and the customer care agents aren't picking up. Thanks in advance. My number is 08167246199 |
Re: MTN Customer Care Thread by Nobody: 8:43am On Mar 20, 2015 |
Pinkyeyes: |
Re: MTN Customer Care Thread by JideSM: 12:40pm On Mar 20, 2015 |
sylvalord: Sorry for the inconveniences sylvalord, Please dial *510*22# to deactivate the service. Thank you. |
Re: MTN Customer Care Thread by JideSM: 12:44pm On Mar 20, 2015 |
[quote author=Pinkyeyes post=31808918][/quote] Hello Pinkyeyes, Please download the particular apps from Google play store on your phone. |
Re: MTN Customer Care Thread by Nobody: 1:27pm On Mar 20, 2015 |
JideSM:i have dialed that several times but it keeps showing welcome to Facebook. Please help me deactivate it. |
Re: MTN Customer Care Thread by JideSM: 2:08pm On Mar 20, 2015 |
sylvalord: The service has been deactivated. Thank you. |
Re: MTN Customer Care Thread by Buchika: 8:34am On Mar 21, 2015 |
JideSM:thanks for your response, but is there a way of resetting the remaining low mb to 0.0 to enable activation of new bundle because I have lost a huge amount of money thinking that I was being charged from my bundle but it's actually from my airtime. It's too bad |
Re: MTN Customer Care Thread by Amaechi5(m): 8:56am On Mar 21, 2015 |
Guy pls help this number 08038166895 if someone calls that number instead of the callers airtime to be deducted, it will be the receiver(that number) airtime that will be deducted why. |
Re: MTN Customer Care Thread by abiolag(m): 9:59am On Mar 21, 2015 |
Hello Jide I subscribed for betterme plan (2015mb) and make calls on my goodybag plan for 1,000 but sometimes I'm being charged from my credit instead from my data. I've called customer care and everyone of them promised to do something abt it and refund the illegal deductions but up till nw I've not seen anytin. D total deductions is more dan 1k since 1st of march I'll b glad if u can help me out This r d msgs I recieved for d deductions while I still av lot of datas |
Re: MTN Customer Care Thread by shosky1794: 2:33pm On Mar 22, 2015 |
Please I need to do a SIM swap. I have the new SIM and I will like to know the info to provide and how to go about the swap. It's urgent please. Note: I have tried using the MTN online customer service but it seems MTN customer care agents don't pick customers calls again. Same thing on Twitter, there hasn't been a reply since yesterday. |
Re: MTN Customer Care Thread by Habayomie(m): 9:18am On Mar 23, 2015 |
JideSM:pls i av d same pro too... |
Re: MTN Customer Care Thread by Musazee: 9:50am On Mar 23, 2015 |
Please hlp i wanna do a Welcome Ba3k. |
Re: MTN Customer Care Thread by francisflirt: 7:41pm On Mar 23, 2015 |
pls I need help in disabling mtn quick Facebook.. (08168995102) |
Re: MTN Customer Care Thread by marathon22(m): 6:56pm On Mar 24, 2015 |
I load N2000 airtime dis evening, no call, nothing. About N600 disappear. Please help 07033119413 |
Re: MTN Customer Care Thread by JideSM: 9:11am On Mar 25, 2015 |
Musazee:Kindly visit any of our shops to do the SIM Welcome Back. Sorry for any inconvenience. |
Re: MTN Customer Care Thread by JideSM: 9:13am On Mar 25, 2015 |
francisflirt:Please dial *510*2# to deactivate the service. |
Re: MTN Customer Care Thread by JideSM: 5:56am On Mar 26, 2015 |
abiolag: Hello abiolag, apologies for the inconvenience. Kindly send your mobile number via PM for assistance. Regards |
Re: MTN Customer Care Thread by JideSM: 6:01am On Mar 26, 2015 |
shosky1794: Hello shosky1794, kindly visit the nearest MTN Walk-in centre with a valid ID card, PUK, sim registration details to retrieve your line. Also note that a welcome back sim is used for sim swap NOT a new line. Regards |
Re: MTN Customer Care Thread by JideSM: 6:08am On Mar 26, 2015 |
Amaechi5: Hello Amaechi5 , sorry for the inconvenience. The service is called MTN Call Sponsor. To reject paying for the calls, please dial #121# --> select Edit profile --> Blocked numbers ---> Add entry . Regards |
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