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Nairaland Forum / Nairaland / General / Business / Shippyme Customer Care Thread On Nairaland (47072 Views)
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Re: Shippyme Customer Care Thread On Nairaland by rockok: 7:30am On Apr 03, 2015 |
Pls, where will i collect my shipment S1412053591? I paid for it to be delivered to a makurdi ABC terminal. |
Re: Shippyme Customer Care Thread On Nairaland by RoddyMan(m): 11:11am On Apr 03, 2015 |
Catlanta: Hi, I got notification of the arrival of my shipment on Tuesday the 31st of March, and a proxy picked up on my behalf on Thursday the 2nd of April. Unfortunately, 33 items out of 60 items shipped are missing. I have sent a mail to that effect, and I'm expecting a prompt response. |
Re: Shippyme Customer Care Thread On Nairaland by ulotoyebta: 10:25pm On Apr 03, 2015 |
ulotoyebta: |
Re: Shippyme Customer Care Thread On Nairaland by ulotoyebta: 10:27pm On Apr 03, 2015 |
Catlanta: Any update yet? Another week has gone. |
Re: Shippyme Customer Care Thread On Nairaland by goodtalk(m): 5:28am On Apr 04, 2015 |
Our services at a glance! 1 Free warehousing! 2.Free parcel Handling! 3.Parcel pickup/Delivery Services,N700/N1000 4.Inter state and intra state Parcel Delivery 5.Air Frieght services 6.Shipping from China/Dubai to Nigeria. 7.Timely Remittance of Customers proceeds. Partners: Agofure Motors, The Young Motors, All 36 states Government official Transport companies, Arik Air Etc. Most Affordable Logistics company on Nairaland A trial will convience u!.. https://www.nairaland.com/1789817/krixmas-logistics-services.for-cheap-pickups/1 1 Like 1 Share
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Re: Shippyme Customer Care Thread On Nairaland by rockok: 6:25pm On Apr 04, 2015 |
A beg shippyme, what is the statue of my package s1412053591? Pls don't tell ready for collection. I want to know where it is. Not at your office in lagos i believe. Because that is not what i paid for. Pls tell me i won't bother doing any business with you again. I tire for una. |
Re: Shippyme Customer Care Thread On Nairaland by Nobody: 1:46am On Apr 05, 2015 |
With all these complaints and lamentations, even if you put gun for my head I no go do business with these guys, haba the complaints too much na I know these shipping companies do have their issues at times but what I see here is rather pathetic, too bad. |
Re: Shippyme Customer Care Thread On Nairaland by shaiguy(m): 3:56am On Apr 05, 2015 |
Still waiting patiently for an update regarding my last shipment |
Re: Shippyme Customer Care Thread On Nairaland by Papertrail11(m): 11:44am On Apr 05, 2015 |
nobody in their right senses should use shippyme they have badd customer service...completely incopetent dont use them I beg of you only if yu wanna dash dem your packages |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 5:23pm On Apr 09, 2015 |
Titan5g: Hello, We regret any inconvenience this delay must have caused you. Even as we try our best to ensure that you packages get delivered to you safely it is inevitable for unseen occurrences like this to occur. This is why we encourage our customers to insure their orders. Looking at the time that had passed on this order, I am afraid the package must have been lost in transit. However, if we find the package we will notify you. Once again we regret any inconvenience. Thank you. |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 5:26pm On Apr 09, 2015 |
rockok: Hello, Please pick up your package at the designated location. Thank you. |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 5:28pm On Apr 09, 2015 |
imas: Hello, Every business has its up and downs, it is how we effectively manage the problems that matters. Your feedback do help us a long way to get better. Thank you. |
Re: Shippyme Customer Care Thread On Nairaland by teemy(m): 2:42pm On Apr 13, 2015 |
Hi, what is your shippyme domain? |
Re: Shippyme Customer Care Thread On Nairaland by donpata(m): 8:29pm On Apr 13, 2015 |
Ah!! And i was about buying a tablet from ebay hoping shippyme will assist me in bringing it here real fast. Am quite astonished by the complains here and on other sites. I have never used shippyme but i remember using circuit atlantic to ship a phone from ebay. It was meant to take 16 days but i got it in about a month. The joy of seeing it waived my anxiety. But for me to be expecting a product for upward of 3months as the complaints have revealed is a NO! NO! for me. Thank God i came here before clicking PAY! |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 4:41pm On Apr 14, 2015 |
donpata: Hello, We can not deny the fact that we have been through trying times but today we have grown stronger and better. Our delivery time has now really improved and is Customer friendly. A trial will convince you. Thank you. |
Re: Shippyme Customer Care Thread On Nairaland by irohadis: 11:34pm On Apr 16, 2015 |
As part of our push to bring you the best shopping and shipping experience, Circuit Atlantic Ltd brings you the Circuit Atlantic mobile application. It is better, faster, more versatile than any shopping app in Africa. You can shop from the US on the go, with such ease like never before. The app is available for download from google play store: https://play.google.com/store/apps/details?id=com.circuitatlantic.mobile&hl=en. The shipping app, IOS and Windows Mobile versions are going to be available for download in the coming weeks. 1 Like
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Re: Shippyme Customer Care Thread On Nairaland by irohadis: 11:35pm On Apr 16, 2015 |
Circuit Atlantic Ltd is appointing a Managing Director, Mike Ikem Umealo. Mr Umealo comes with the right background and experience to drive our vision and products and deliver a user experience that matches our technology innovation. He worked at Mercedes Benz AG Cologne, Germany, before moving on to become the Logistics Manager at the Daimler Chrysler Global Logistics Centre in Germersheim Germany, where he worked for 7 years. He holds a Bsc. in Social Policy and Masters in Philosophy from the University of Leeds. World travelled with a wealth of experience, Mr Umealo is fluent in English, German, Hebrew and Igbo. He has been working behind the scenes restoring the quality of our service delivery.
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Re: Shippyme Customer Care Thread On Nairaland by frisky2good(m): 8:04am On Apr 17, 2015 |
And that's it? He should just forget about his stuff? Let me ask you this, why not just make insurance compulsory. No airline asks you if you want insurance when you want to buy a ticket, they just add it to the fare. Making it optional will make some people opt out and at the end of the day their goods might not receive the care that will be given to insured packages. In my opinion, your company should at least refund shipping charges when you misplace a client's package. Afterall, the service was not rendered. Catlanta: 2 Likes |
Re: Shippyme Customer Care Thread On Nairaland by bestofibkpumpn(f): 3:08pm On Apr 23, 2015 |
Hello caltlanta, i will like to confirm this information, i was told that |
Re: Shippyme Customer Care Thread On Nairaland by bestofibkpumpn(f): 3:10pm On Apr 23, 2015 |
Hello caltlanta, i will like to confirm this information, are we to pay before item can be shipped down from USA to Nigeria, cant we pay on delivery Kindly get back to me as soon as you can |
Re: Shippyme Customer Care Thread On Nairaland by irohadis: 7:31pm On Apr 23, 2015 |
bestofibkpumpn: Yes, you pay before your packages ship. You will get a notice with a link to pay online or by wire or bank deposit. Once payment is confirmed, your package/s are then cleared for shipping. It happens in real time. |
Re: Shippyme Customer Care Thread On Nairaland by planetuzor(m): 11:04pm On Apr 23, 2015 |
Hello, this is more than 4 weeks now, why have i not been able to recieve my goods (S1411115149) Am seriously not going to take it likely with you people again. This is Exactly ( 6 MONTHS) and my good has not arrived. Who does that.. Within this same 6 months have shipped items from SGK Global more than 3 times that has arrived. What other excuse do you have... AM left with violently following this case now. I swear to God Almighty, i will follow this matter with all i have to any lent by all means available... You will see me in your office tomorrow. Pay me the 40k I paid into your account here in Nigeria and Return my goods to AMAZON.com in the USA or send it to SGK Global in texas with my name in this format. Am no more interested in your shipping. |
Re: Shippyme Customer Care Thread On Nairaland by osufamily(f): 10:01am On Apr 30, 2015 |
Alejo Oran in your oviz today is either my goods are available or be prepare for war...heading to your office right now...S1411180690 |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 2:45pm On Apr 30, 2015 |
osufamily: Hello, We regret any inconveniences. We appreciate your patience so far in resolving the matter. We will have an update for you as discussed earlier today within 24 hours. Thank you. |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 6:20pm On Apr 30, 2015 |
osufamily: Hello, An email update as been sent on this issue. We regret any inconvenience. Thank you. |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 4:53pm On May 01, 2015 |
planetuzor: Hello, We regret any inconveniences. As promised by the New management, your package is now ready for collection. You can pick it up on Monday. Thank you for your patience. |
Re: Shippyme Customer Care Thread On Nairaland by Catlanta: 4:54pm On May 01, 2015 |
osufamily: Hello, We regret any inconveniences. As promised by the New management that your package will be ready at the end of April. We are glad to inform you that your package is now ready for collection. Thank you for your patience. |
Re: Shippyme Customer Care Thread On Nairaland by frisky2good(m): 6:53pm On May 02, 2015 |
Looks like it is easier to get answers here. Pease where is shipment S1504025474? The ETA is a few hours time but no update since it departed US more than one week ago. Customer service hardly replies emails and when Umar does it's unhelpful. Please give me reasonable information, not that I should wait till you have information from a carrier that I have no business with because I am tired of waiting endlessly. |
Re: Shippyme Customer Care Thread On Nairaland by preciouschiomy: 9:42am On May 04, 2015 |
[quote author=Catlanta post=32717106] Hello, We can not deny the fact that we have been through trying times but today we have grown stronger and better. Our delivery time has now really improved and is Customer friendly. A trial will convince you. Thank you.[ I don't see any improvement in your service. My package with booking no S1407076464 was delivered to SHIPPYME by Amazon on 14th of April. I have called your Lagos office several times and it has been one excuse after another. |
Re: Shippyme Customer Care Thread On Nairaland by preciouschiomy: 9:53am On May 04, 2015 |
Catlanta: My package with booking no S1407076464 was delivered to SHIPPYME by Amazon on 14th of April. I have called your Lagos office several times and it has been one excuse after another. |
Re: Shippyme Customer Care Thread On Nairaland by frisky2good(m): 2:55pm On May 04, 2015 |
Don't worry. When the ship bringing it in gets to the port, the status will be updated. How else does one explain a package leaving the US and not getting to Nigeria in more than 10 days? Even a Ro-Ro ship from New Jersey for Lagos port spends around 14 days if it comes straight to Nigeria so why will an aircraft stay so long. The most annoying part is the management of the company either keeps the workers in the dark or the workers just refuse to be helpful. preciouschiomy: |
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