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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (585075 Views)
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Re: MTN Customer Care Thread by dagentility(f): 1:30pm On Apr 28, 2015 |
spanzed:i cant count how many times i hav told him to stop calling but he wont stop, that is why i hav decided to block his line. |
Re: MTN Customer Care Thread by Elsquidme(m): 6:29pm On Apr 28, 2015 |
tayoccu:I have been having this problem for a very long time. calls to cc has prove abortive. when ever this mtn line(07038458168) is been recharge, 50 bucks must be deducted yesterday hundred naira was recharge and 50 bucks deducted for no reason. secondly this mtn line(08137731257) had its share of unwarranted deduction that it is for CT service while I have never activated it. why mtn is doing this to its subscribers? |
Re: MTN Customer Care Thread by egopersonified(f): 7:06pm On Apr 28, 2015 |
tayoccu: Is it possible to get two mtn sims, where one can call the other unlimited, for at a fixed rate each month? |
Re: MTN Customer Care Thread by jokhen10: 10:46am On Apr 30, 2015 |
Nairalanders! Here's What Mtn Did For Me; which prompted me to write this letter to saySay A Big Thank You ! I so remember vividly, the times i have had to curse and swear at you Mtn for the #50 you deducted from my recharged balances, for unknown activated services. Will i ever forget the frustrations i have felt when i could not get connected to friends and families at crucial times, not as a result of limited funds in my balance but sometimes as a result of unfavourable services. What about the annoying moments when i have had to wait for almost an hour to speak to your customer agents and end up not speaking to any one. And so many, many other faults anyone can think of finding in Mtn's services. Why am i saying all these? well bring me a million and one faults whatsoever you can find in them, and i would give you just a single reason why i would n-e-v-e-r swap you my Mtn with any other network provider in the world. Notice that i stressed the word 'never', and by that i mean Never! I have had to sit for an unfixed,coincidental thirty minutes lecture about the greater services provided by a certain network provider over Mtn's, by my mentor, and all i was thinking in my heart while i listened was, 'i wish you could just open my heart and see, that for better or worse, i am married to Mtn. My sweet mother had once laughed over my foolishness in rejecting a free Sim offered to me thrice by this same network provider my mentor talks about so passionately. First was at Alakuko, Lagos during their anniversary last year and the second and third times were at Sango bridge and a place called Aliishiba here in Sango too. Do i have any regrets? No! Yes, i might not have enjoyed any personal benefits as a life long fan of this great institution, and i might never enjoy any, but i do know now, that you Mtn has done me a service that no man and no network provider has ever done me. For you have taught me the secret and have given me the blueprints of being a generational blessing, a life long dream, and that blue print is the powerful word called 'Service'. For you have touched the lives of mean and hopeless Nigerians and you by this have touched the lives of so many beautiful babies not yet born somewhere ages and ages hence, with selfless services. I can never imagine even to the third and maybe more generations of the Iyanya's, the Chidinma's. the praiz's, the Monica's and countless others like them suffer, thanks to Mtn, this people were given hope by this gift GOD sent our way, to Nigerians. What about the unknown thousands, millions of Nigerians who have had their lives bettered by a certain program sponsored by you Mtn, called "Who wants to be a millionaire?" or the unknown multitude who have had their business ideas backed by you Mtn, an institution, that even the GOD of Heaven and Earth is pleased with. We even communicate on our Mtn Sims. Yes, so true, smiles. I remember a certain social show in my university days, which all the students looked forward to anxiously, but threatened never to hold due to limited funds. Who came to the rescue? Superman? wolverine?, of course not, well your guess is as good as mine, none but you Mtn. I can sense people's thoughts already, "he is probably doing this to seek attention and favour, or perhaps he was paid to write this. Well, why should i try to change their thoughts,i can't, so i wont try, it is a free world, they can think whatever they may, after all we are all entitled to our own opinions. I write this to seek no favour, neither do i write to endorse you Mtn, for a renowned institution as you need no endorsement from me an unknown common boy out there. For even the endorsements from the powers that be in our Nation, and the dozens of awards you have bagged locally and internationally cannot justify enough, for me though, the impact you have made in the life of we Nigerians. Sometimes i wish your managers were in Government so our lives could glow as the rays of the 'y'hello' sun. And so on behalf of every Nigerian that you have wiped their tears, upon the gloomy faces that you have put smiles on, for the entertaining and educative programs that you have sponsored to give comfort and bliss in our homes, for those life changing projects that you have embarked on, for Nigerian's sake, for the beautiful gains of service that you have taught me, a lesson that, if i could swear, i would swear to teach my unborn children, but my religion frowns at swearing, so do i, and for many other good that you have done, that you are doing and that you might and would do that i know of or know not, that i might never know of, i say a Big Thank You! You are My Mtn and i am your subscriber for life. has mtn done anytin dat deserves your tank u? if yes, do so now or hit like. |
Re: MTN Customer Care Thread by manchris(m): 1:37am On May 01, 2015 |
Hello Jide and Tayo. I need ur urgent help pls. I wanted to transfer some airtime from my call line to my data line, only for me to discover that i cant recall my share and sell pin. Pls kindly help me reset it so i can continue with what i want to do. Number:. Thanks. |
Re: MTN Customer Care Thread by Collinz2(m): 9:04am On May 01, 2015 |
Yesterday i was have #195 on my new mtn sim, bt this morning i saw #95, #50 was deducted when i did not activate any service. Why? And i want to use the money to sub on my bb phone because of poor network last night thats why i did not subscribe. Why was my money taken. 08067287831 |
Re: MTN Customer Care Thread by manchris(m): 9:54am On May 02, 2015 |
manchris: |
Re: MTN Customer Care Thread by manchris(m): 7:24pm On May 03, 2015 |
[quote author=manchris post=33296667]Hello JideSM and Tayocc. I need ur urgent help pls. I wanted to transfer some airtime from my call line to my data line, only for me to discover that i cant recall my share and sell pin. Pls kindly help me reset it so i can continue with what i want to do. Number: . Thanks.[/Am begging u people] |
Re: MTN Customer Care Thread by chinchong: 8:07pm On May 03, 2015 |
i can't send message with my mtn line.any help? 08149522963. |
Re: MTN Customer Care Thread by Dipocian(m): 11:58pm On May 03, 2015 |
Ever since I tried GB1000 to 131 . Mtn has started deducting my credit for browsing despite having 152mb SME data which has not expired. I don't know how to stop this, called customer care. I was asked to switch my phone on and off again . but am still experiencing the same issue, have also tried DATA OFF and DATA ON to 131, still experiencing the same problem |
Re: MTN Customer Care Thread by Nobody: 6:26am On May 04, 2015 |
tayoccu:Hello! Is it possible to retrieve an mtn number that was lost since December? I really do need it for whatsapp! |
Re: MTN Customer Care Thread by fennels007(m): 7:36am On May 04, 2015 |
JideSM: ThanKs. I have been having this looking for a way to unsuscribe. |
Re: MTN Customer Care Thread by MJDEB(f): 9:11am On May 04, 2015 |
H |
Re: MTN Customer Care Thread by manchris(m): 1:16pm On May 05, 2015 |
manchris: |
Re: MTN Customer Care Thread by Elsquidme(m): 7:36pm On May 06, 2015 |
Hello NL CC. Please am having a huge problem on my mtn line whenever i load money on the line mtn must remove #50 naira without any reason. called CC and all trash where spitting out without remedy. please can you help? today i load hundread naira, made some call then discovered 50 has been deducted for no reason. Za number is 07038458168. patiently waiting for a tangeable response. |
Re: MTN Customer Care Thread by Barryp(m): 11:09am On May 09, 2015 |
Pls help me! My mtn sim has suddenly stopped working. It keeps asking me to insert it. pls I nid urgent help as its the only number I used on my CV. Incase of welcm bak, plz can I do it witout d pack cos its nt wt me here . plz hlp |
Re: MTN Customer Care Thread by bigboy1010: 2:11pm On May 09, 2015 |
Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no [b]Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no [/b]Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no |
Re: MTN Customer Care Thread by bigboy1010: 2:12pm On May 09, 2015 |
Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no [b]Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no [/b]Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no .... 07030852441 |
Re: MTN Customer Care Thread by hoojay4(m): 8:29pm On May 09, 2015 |
please check this line for me , I can't make calls or send SMS 08141965247 |
Re: MTN Customer Care Thread by Rapsodee(m): 11:29am On May 13, 2015 |
Why does it say I have insufficient credit when I have 99 naira unto phone ,this thing don tire me o |
Re: MTN Customer Care Thread by JideSM: 4:06pm On May 13, 2015 |
Elsquidme:Sorry Please, send the date of deduction, do you have callertune on your line? |
Re: MTN Customer Care Thread by JideSM: 4:09pm On May 13, 2015 |
Barryp: Put the sim in a Nokia device if you are getting the same response, please visit MTN office with your identification card and other details to do a sim swap.If you are without your sim pack please go with your PUK number ,frequently dialed numbers. |
Re: MTN Customer Care Thread by JideSM: 4:10pm On May 13, 2015 |
Rapsodee: Power off/on your phone to make your calls. |
Re: MTN Customer Care Thread by JideSM: 4:14pm On May 13, 2015 |
[quote author=hoojay4 post=33580660]please check this line for me , I can't make calls or send SMS 08141965247[/quo Please send an alternative phone number to call you. |
Re: MTN Customer Care Thread by JideSM: 4:16pm On May 13, 2015 |
hoojay4: Provide an alternative phone number to call you. |
Re: MTN Customer Care Thread by JideSM: 4:19pm On May 13, 2015 |
bigboy1010: Done as requested. |
Re: MTN Customer Care Thread by Nobody: 7:34pm On May 13, 2015 |
Please help me unbar this number .Thanks |
Re: MTN Customer Care Thread by edundayo(m): 10:34am On May 14, 2015 |
MTN deduct #100 from my account 0703347079x anytime I load for no reason because I sure never subscribed for any addon service. Could you please stop this deduction. Thanks! |
Re: MTN Customer Care Thread by lwise(m): 1:02pm On May 14, 2015 |
MTN keep sending promo messages to me on daily basis. I get minimum of 4 everyday so annoying. How can I stop this. |
Re: MTN Customer Care Thread by ireneidiva(f): 8:40am On May 15, 2015 |
JideSM:I don't browse with my phone and mtn keeps deducting my money after sending that your last session was... Message. Pls how do I stop them from deducting my money when I didn't subscribe for to anything. |
Re: MTN Customer Care Thread by fineyemi(m): 9:04am On May 15, 2015 |
Help unbar dis number 08166343495 |
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