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MTN Customer Care Thread - Phones (100) - Nairaland

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Re: MTN Customer Care Thread by dagentility(f): 1:30pm On Apr 28, 2015
spanzed:
m quite sure its a guys Number....u don't need that just tell him to stop bothering you
i cant count how many times i hav told him to stop calling but he wont stop, that is why i hav decided to block his line.
Re: MTN Customer Care Thread by Elsquidme(m): 6:29pm On Apr 28, 2015
tayoccu:
Y'ello Nairalanders,

We are using this thread as another channel to help, listen and learn from existing and potential MTN subscribers. Do not hesitate to send your inquiries, complaints and suggestions here, JideSM and I will do our best to make sure you get satisfactory response.

Welcome to the new World!
I have been having this problem for a very long time. calls to cc has prove abortive. when ever this mtn line(07038458168) is been recharge, 50 bucks must be deducted yesterday hundred naira was recharge and 50 bucks deducted for no reason. secondly this mtn line(08137731257) had its share of unwarranted deduction that it is for CT service while I have never activated it. why mtn is doing this to its subscribers?
Re: MTN Customer Care Thread by egopersonified(f): 7:06pm On Apr 28, 2015
tayoccu:
Y'ello Nairalanders,

We are using this thread as another channel to help, listen and learn from existing and potential MTN subscribers. Do not hesitate to send your inquiries, complaints and suggestions here, JideSM and I will do our best to make sure you get satisfactory response.

Welcome to the new World!

Is it possible to get two mtn sims, where one can call the other unlimited, for at a fixed rate each month?
Re: MTN Customer Care Thread by jokhen10: 10:46am On Apr 30, 2015
Nairalanders! Here's What Mtn Did For Me; which prompted me to write this letter to saySay A Big Thank You !

I so remember vividly, the times i have had to
curse and
swear at you
Mtn for the #50 you deducted from my recharged
balances,
for unknown
activated services. Will i ever forget the
frustrations i have
felt
when i
could not get connected to friends and families at
crucial
times, not as a
result of limited funds in my balance but
sometimes as a
result of
unfavourable services.
What about the annoying moments when i have
had to
wait for almost an
hour to speak to your customer agents and end
up not speaking
to
any one. And
so many, many other faults anyone can think of
finding in Mtn's services. Why
am i saying all these? well bring me a million and
one faults whatsoever
you can find in them, and i would give you just a
single
reason
why i would
n-e-v-e-r swap you my Mtn with any other
network provider in
the
world. Notice
that i stressed the word 'never', and by that i
mean Never!
I have had to sit for an unfixed,coincidental thirty
minutes
lecture
about the greater services provided by a certain
network
provider over
Mtn's, by my mentor, and all i was thinking in my
heart while
i
listened
was, 'i wish you could just open my heart and
see, that for
better or
worse, i am married to Mtn. My sweet mother
had once
laughed over my
foolishness in rejecting a free Sim offered to me
thrice by
this
same
network provider my mentor talks about so
passionately.
First
was at
Alakuko, Lagos during their anniversary last year
and the
second and third
times were at Sango bridge and a place called
Aliishiba here
in
Sango too.
Do i have any regrets? No!
Yes, i might not have enjoyed any personal
benefits as a life
long fan
of this great institution, and i might never enjoy
any, but i do
know now,
that you Mtn has done me a service that no man
and no network
provider has ever
done me. For you have taught me the secret and
have given
me the
blueprints of being a generational blessing, a life
long
dream,
and that
blue print is the powerful word called 'Service'.
For you have touched the lives of mean and
hopeless
Nigerians and you
by this have touched the lives of so many
beautiful babies
not
yet born
somewhere ages and ages hence, with selfless
services. I
can
never imagine
even to the third and maybe more generations of
the
Iyanya's,
the
Chidinma's. the praiz's, the Monica's and
countless others
like
them
suffer, thanks to Mtn, this people were given hope
by this
gift
GOD sent
our way, to Nigerians.
What about the unknown thousands, millions of
Nigerians
who have had
their lives bettered by a certain program
sponsored by you Mtn, called "Who
wants to be a
millionaire?" or the unknown multitude who have
had their
business ideas
backed by you Mtn, an institution, that even the
GOD of Heaven and Earth is
pleased with. We even communicate on our Mtn
Sims. Yes,
so
true, smiles. I
remember a certain social show in my university
days, which
all
the
students looked forward to anxiously, but
threatened never
to
hold due to
limited funds. Who came to the rescue?
Superman?
wolverine?, of course not,
well your guess is as good as mine, none but you
Mtn.
I can sense people's thoughts already, "he is
probably doing this
to seek
attention and favour, or perhaps he was paid to
write this.
Well, why
should i try to change their thoughts,i can't, so i
wont try, it is
a
free
world, they can think whatever they may, after all
we are all
entitled to our
own opinions. I write this to seek no favour,
neither do i
write
to endorse you
Mtn, for a renowned institution as you need no
endorsement
from me an
unknown common boy out there. For even the
endorsements
from
the powers that be
in our Nation, and the dozens of awards you have
bagged
locally and
internationally cannot justify enough, for me
though, the
impact you have
made in the life of we Nigerians. Sometimes i
wish your
managers were in
Government so our lives could glow as the rays of
the 'y'hello' sun.
And so on behalf of every Nigerian that you have
wiped their
tears,
upon the gloomy faces that you have put smiles
on, for the entertaining and
educative programs that you have sponsored to
give
comfort
and bliss in our
homes, for those life changing projects that
you have embarked on, for
Nigerian's sake, for the beautiful gains of service
that you
have
taught
me, a lesson that, if i could swear, i would swear
to teach my
unborn
children, but my religion frowns at swearing, so
do i, and for
many other
good that you have done, that you are doing and
that you
might and would do
that i know of or know not, that i might never
know of, i say a Big Thank You! You are
My Mtn and i am your subscriber for life.

has mtn done anytin dat deserves your tank u? if yes, do so now or hit like.
Re: MTN Customer Care Thread by manchris(m): 1:37am On May 01, 2015
Hello Jide and Tayo.
I need ur urgent help pls. I wanted to transfer some airtime from my call line to my data line, only for me to discover that i cant recall my share and sell pin. Pls kindly help me reset it so i can continue with what i want to do. Number:. Thanks.
Re: MTN Customer Care Thread by Collinz2(m): 9:04am On May 01, 2015
Yesterday i was have #195 on my new mtn sim, bt this morning i saw #95, #50 was deducted when i did not activate any service. Why? And i want to use the money to sub on my bb phone because of poor network last night thats why i did not subscribe. Why was my money taken. 08067287831
Re: MTN Customer Care Thread by manchris(m): 9:54am On May 02, 2015
manchris:
Hello Jide and Tayo.
I need ur urgent help pls. I wanted to transfer some airtime from my call line to my data line, only for me to discover that i cant recall my share and sell pin. Pls kindly help me reset it so i can continue with what i want to do. Number: . Thanks.
Re: MTN Customer Care Thread by manchris(m): 7:24pm On May 03, 2015
[quote author=manchris post=33296667]Hello JideSM and Tayocc.
I need ur urgent help pls. I wanted to transfer some airtime from my call line to my data line, only for me to discover that i cant recall my share and sell pin. Pls kindly help me reset it so i can continue with what i want to do. Number: . Thanks.[/Am begging u people]
Re: MTN Customer Care Thread by chinchong: 8:07pm On May 03, 2015
i can't send message with my mtn line.any help? 08149522963.
Re: MTN Customer Care Thread by Dipocian(m): 11:58pm On May 03, 2015
Ever since I tried GB1000 to 131 . Mtn has started deducting my credit for browsing despite having 152mb SME data which has not expired. I don't know how to stop this, called customer care. I was asked to switch my phone on and off again . but am still experiencing the same issue, have also tried DATA OFF and DATA ON to 131, still experiencing the same problem
Re: MTN Customer Care Thread by Nobody: 6:26am On May 04, 2015
tayoccu:
Y'ello Nairalanders,

We are using this thread as another channel to help, listen and learn from existing and potential MTN subscribers. Do not hesitate to send your inquiries, complaints and suggestions here, JideSM and I will do our best to make sure you get satisfactory response.

Welcome to the new World!
Hello!

Is it possible to retrieve an mtn number that was lost since December?

I really do need it for whatsapp!
Re: MTN Customer Care Thread by fennels007(m): 7:36am On May 04, 2015
JideSM:


Y'ello, kindly dial *510*22# to opt out of quick facebook and send CANCEL to 4100 to deactivate the caller tune.

ThanKs. I have been having this looking for a way to unsuscribe.
Re: MTN Customer Care Thread by MJDEB(f): 9:11am On May 04, 2015
H
Re: MTN Customer Care Thread by manchris(m): 1:16pm On May 05, 2015
manchris:
Hello Jide and Tayo.
I need ur urgent help pls. I wanted to transfer some airtime from my call line to my data line, only for me to discover that i cant recall my share and sell pin. Pls kindly help me reset it so i can continue with what i want to do. Number: . Thanks.
Re: MTN Customer Care Thread by Elsquidme(m): 7:36pm On May 06, 2015
Hello NL CC. Please am having a huge problem on my mtn line whenever i load money on the line mtn must remove #50 naira without any reason. called CC and all trash where spitting out without remedy. please can you help? today i load hundread naira, made some call then discovered 50 has been deducted for no reason. Za number is 07038458168. patiently waiting for a tangeable response.
Re: MTN Customer Care Thread by Barryp(m): 11:09am On May 09, 2015
Pls help me! My mtn sim has suddenly stopped working. It keeps asking me to insert it. pls I nid urgent help as its the only number I used on my CV. Incase of welcm bak, plz can I do it witout d pack cos its nt wt me here . plz hlp
Re: MTN Customer Care Thread by bigboy1010: 2:11pm On May 09, 2015
Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no [b]Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no [/b]Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no
Re: MTN Customer Care Thread by bigboy1010: 2:12pm On May 09, 2015
Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no [b]Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no [/b]Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no ....


07030852441
Re: MTN Customer Care Thread by hoojay4(m): 8:29pm On May 09, 2015
please check this line for me , I can't make calls or send SMS 08141965247
Re: MTN Customer Care Thread by Rapsodee(m): 11:29am On May 13, 2015
Why does it say I have insufficient credit when I have 99 naira unto phone ,this thing don tire me o
Re: MTN Customer Care Thread by JideSM: 4:06pm On May 13, 2015
Elsquidme:
Hello NL CC. Please am having a huge problem on my mtn line whenever i load money on the line mtn must remove #50 naira without any reason. called CC and all trash where spitting out without remedy. please can you help? today i load hundread naira, made some call then discovered 50 has been deducted for no reason. Za number is 07038458168. patiently waiting for a tangeable response.
Sorry Please, send the date of deduction, do you have callertune on your line?
Re: MTN Customer Care Thread by JideSM: 4:09pm On May 13, 2015
Barryp:
Pls help me! My mtn sim has suddenly stopped working. It keeps asking me to insert it. pls I nid urgent help as its the only number I used on my CV. Incase of welcm bak, plz can I do it witout d pack cos its nt wt me here . plz hlp

Put the sim in a Nokia device if you are getting the same response, please visit MTN office with your identification card and other details to do a sim swap.If you are without your sim pack please go with your PUK number ,frequently dialed numbers.
Re: MTN Customer Care Thread by JideSM: 4:10pm On May 13, 2015
Rapsodee:
Why does it say I have insufficient credit when I have 99 naira unto phone ,this thing don tire me o

Power off/on your phone to make your calls.
Re: MTN Customer Care Thread by JideSM: 4:14pm On May 13, 2015
[quote author=hoojay4 post=33580660]please check this line for me , I can't make calls or send SMS 08141965247[/quo


Please send an alternative phone number to call you.
Re: MTN Customer Care Thread by JideSM: 4:16pm On May 13, 2015
hoojay4:
please check this line for me , I can't make calls or send SMS 08141965247

Provide an alternative phone number to call you.
Re: MTN Customer Care Thread by JideSM: 4:19pm On May 13, 2015
bigboy1010:
Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no [b]Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no [/b]Thank God I found this thread . MTN keeps deducting #5 from my Acc everyday. help deactivate it pls. my no ....


07030852441

Done as requested.
Re: MTN Customer Care Thread by Nobody: 7:34pm On May 13, 2015
Please help me unbar this number .Thanks
Re: MTN Customer Care Thread by edundayo(m): 10:34am On May 14, 2015
MTN deduct #100 from my account 0703347079x anytime I load for no reason because I sure never subscribed for any addon service. Could you please stop this deduction. Thanks!
Re: MTN Customer Care Thread by lwise(m): 1:02pm On May 14, 2015
MTN keep sending promo messages to me on daily basis. I get minimum of 4 everyday so annoying.
How can I stop this.
Re: MTN Customer Care Thread by ireneidiva(f): 8:40am On May 15, 2015
JideSM:


Done as requested.
I don't browse with my phone and mtn keeps deducting my money after sending that your last session was... Message. Pls how do I stop them from deducting my money when I didn't subscribe for to anything.
Re: MTN Customer Care Thread by fineyemi(m): 9:04am On May 15, 2015
Help unbar dis number 08166343495

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