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Nairaland Forum / Nairaland / General / Business / JUMIA: My First Time Buying On Jumia - A Disaster - Big Mistake (8180 Views)
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Re: JUMIA: My First Time Buying On Jumia - A Disaster - Big Mistake by ferhyntorlah(f): 8:40am On May 18, 2015 |
WebMania:Problem solved! Up you! |
Re: JUMIA: My First Time Buying On Jumia - A Disaster - Big Mistake by jazz04(m): 8:08pm On May 18, 2015 |
lol.... so I ordered the same item and same pickup station but with no voucher...ordered it at full price with pay on delivery... and as I expected, I have gotten an sms that the item is ready for pickup! very funny....so whatever happened to the same item order I placed using voucher? funny people....must you use voucher to scam people? |
Re: JUMIA: My First Time Buying On Jumia - A Disaster - Big Mistake by ollyruffy: 9:56pm On May 19, 2015 |
I have also learnt my hard lesson from Jumia. I ordered a Binatone inverter on their platform. The order was placed from a state outside Lagos. I had this initial doubts about placing the order. I finally decided to place the order because of the 1 year waranty stated on the product on their website. Order placed. Order received. The inverter worked well for about 16 days. Then its cooling fan stopped working. The inverter started over-heating that could damage the internal electronics. The inverter could no longer be used I contacted Jumia for retrieval to repair. I was told their retrieval policy is 14 days. They says they have no retrieval policy with Binatone for repair or troubleshooting under waranty claims. They asked me to contact Binatone in Lagos or arrange with Binatone for a pick up and repair under waranty. The Binatone email provided was un-reacheable. I regreted shopping on Jumia for the product. I would have just gone to purchase my Inverter from an electronic store instead. |
Re: JUMIA: My First Time Buying On Jumia - A Disaster - Big Mistake by jazz04(m): 3:03am On May 20, 2015 |
JumiaOnline: wow! don't know if it was you or someone else, but I received an email for the same voucher value like before...and I have used it accordingly..... hope the item arrives this time..... |
Re: JUMIA: My First Time Buying On Jumia - A Disaster - Big Mistake by zainab007(f): 6:46pm On May 20, 2015 |
ollyruffy: This same issue can still come up when you buy from any other store...Sorry about your Inverter though! Jumia is a trusted retailer. We beg manufacturers to produce original items. |
Re: JUMIA: My First Time Buying On Jumia - A Disaster - Big Mistake by breadplanets(f): 8:52am On May 21, 2015 |
laurenjones:hahahahahahahahha....... So clowns full buisness section too? Refund you money wey u and ya fiancee don chop finish? Wehehehehehehehe abeg make una leave me make i go wash plates. |
Re: JUMIA: My First Time Buying On Jumia - A Disaster - Big Mistake by jazz04(m): 10:15am On May 24, 2015 |
JumiaOnline: hello! the order I placed again with same voucher that was resent to me, look at the funny tracking details please.. "customer not available, not picking calls" can you imagine..lol... here is the order number 309815979 but the order I placed of the same item with full price on the 16th, after 3hours of placing it, I got an email that it has been packed and ready to ship, and upto this moment, I still receive sms daily that it is available for pickup..... here 309514279 I didn't get order has been packed message for the order placed with voucher. So I think it was never packed. it's all a hoax! |
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