I bank with Access Bank. I was having N153, 265.00. I withdrew N5,000.00 last week Monday. On Friday last week, I went to the branch at Iyana Ipaja to pay back the N5,000, only for me to receive an alert that my balance is N151,265.00.

I went to the bank and requested for my statement of account which was printed out. On the statement, I found out that N2,000 was withdrawn on the Tuesday of that week. I quickly told them I wasn't the one and they told me it must have been done by someone whom I usually send to withdraw in my stead. They ruled out fraud claiming that if it were to be fraud, the person would have wipped my account clean. Funny enough, my ATM card was with me throughout, and I didn't even receive any SMS alerting me of the debit that day. We have been arguing since in the bank. I know this is an internal job from the bank. Please guys, how do I go about this? I want them to know they don't just go around messing with people's money simply because they are 'common man'.

Just insist that you NEVER withdrew the said N2,000 and that if this issue is not sorted by the bank since you did not make any withdrawal from the bank, that you will go to the media print and also AIT and Channels to report this case. Too, inform them that you will contact a lawyer to this effect. Since they said that it was your ATM, they should provide the video since every ATM machine supposed to have a hidden camera.

That you have now suffered psychological trauma over this issue and will seek legal redress and anything spent must be paid by the bank.

It is the bank that took the money. Insist and call for your statement of account to note the time of the said withdrawal.

They always do it to the rich people whose account balance is not known to them now that hand don catch up with them ehnn . Thou shalt not touch an angry Nigerian
Lalasticlala, Ishilove front page please

Go on their twiter customercare and complain stating the branch, when u report and what respond u got when u report. Some1 will take u seriously.

Collect your money!!!

Dose OND guys attending to you dont know anything , insist on seeing the branch manager

and if he's dumb too, send a mail to their customer services, no joke in the mail o, curse them like Oyedepo

threaten the recipient with ogun, tell dem d 2k is your sweat, and you av enough data to run their image down

show a link of this post on nairaland, and with intentions of twitting their azz of their despicable reputation

Your account would be credited in no time


And if u fit go commando.. enta the banking hall, shout, curse curse cure, disrupt activities there, no collect begging tell whoever cares to listen
b4 you know it agrieved customers would join you, walahi dem go dash you your money back ... disclaimer * if you no grab reach, dont try this o*
Tenk




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SMH, this is terrible. Just makes me wonder how many people they do this to on a daily basis

Ehya..sad

Ha, let me give you one solid advice, tell them your uncle is a journalist and you would tell him how you were defrauded by access bank, n that he works with punch newspaper . Tell them you have a blog also Where the news will trend so fast. Good luck man.










Let me know What happens after

Do the maths

Access Bank and UBA? Beware

They deducts from rich customers with millions who do not notice the difference but when they want to try it on our thousands, we know.

Can you upload the transaction details for the said 2000 NGN?

na Godwin sorry bank win

That is how they are. GTBank now charges me for every ATM Withdrawal from any other bank #65 instead of three times



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eya

Go to court....get a lawyer

N2000 is small o, but NO GREE FOR THEM !!!!


Take your clothes off, and Stand there

They will Return it,,

come to think of it, i have same issue at Zenith today requiring my attention for tomorrow

Na wa o

Just get in there and start shouting, the manager will definitely call for your attention and address the matter.



Simple.

Okay, now first if the money was done with a withdrawal slip you have to request for the withdrawal slip from the control office, to confirm who raised the money. this would require going to the bank constantly.
If it was an atm withdrawal, then you would need to have the particular atm machine. The issue of photos taken by atm machines does not happen with all atm machines . so this would be difficult to prove.


When i was in the bank we had a similar case of an account number being shared by two people unknowingly, the lady came into the bank, asked for her account number, and her name was used to search the account number out, she then went ahead to withdraw the money , on getting to the teller, she was told her account signature was not right, she then went to the customer service officer, who showed her the signature on the account, since it was a old account, there was no photo (2007 account). So she just took the money and started withdrawing from the account, this was before phone alerts.

Cameras don't lie.

Ask them if it's an ATM withdrawal or a counter withdrawal.

If u get the time, tell them to show you camera footage.

FullDepth1:
N2000 is small o, but NO GREE FOR THEM !!!!


Take your clothes off, and Stand there

They will Return it,,

What was the description of the debited N2000?
This will help if the debit occurred at an ATM or via online banking or POS. The date and the time will also help.

#OnlyInNigeria banks engage in stylish-419

You appear to be a gentle person. If you scream on top of your voice and disrupt the peace of the bank like ORUBEBE, they will return your 2k sharperly.

andyanders:
Just insist that you NEVER withdrew the said N2,000 and that if this issue is not sorted by the bank since you did not make any withdrawal from the bank, that you will go to the media print and also AIT and Channels to report this case. Too inform them that you will contact a lawyer to this effect. Since they said that it was your ATM, they should provide the video since every ATM machine supposed to have a hidden camera.

That you have now suffered psychological trauma over this issue and will seek legal redress and anything spent must be paid by the bank.

It is the bank that took the money. Insist and call for your statement of account to note the time of the said withdrawal.

seconded

This is a lesson for me.
I need to monitor my accounts closely now.

U need seek for d manager attention.... Den explain urself.... Every transaction done in a bank or ATM d person image is display or snap.... If nt done online

sorry

Ds banks sef last month I withdraw money from zenith ATM in ibadan then wen to send the money to my siblin @ Access bank only to b told by d cashier that 1 of the 1000 notes was fake...