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Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here - Jobs/Vacancies (3) - Nairaland

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Customer Care Job Positions At MTN Nigeria / Customer Care Executive Recruitment At Alexander Crystals / Customer Care Job Vacancy At UNC Enterprises (2) (3) (4)

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Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by STEVENcrack(m): 5:44pm On Jul 07, 2015
geobukky:


errr.. i worked with Ison BPO(Airtel call center) some months back and dy dont ask you to pay for application.... am nt saying its a scam ooo...everything you said match ISON BPO except the training which is 40days and the OJT is about 4-7 days and dy will never ask you to pay to process application ..its a multinational company and its been run by indians .... its either the company is trying to affiliate with ISON BPO .... If it is truly part of ison google ISON BPO it cant be hard to find ... @bolded is accurate
Thanks for clearing that out.
Do you know of any such recruiting firm in lagos.
And is 46k their basic pay.
Thanks in anticipation.
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by bigbravo: 5:48pm On Jul 07, 2015
@olu z it 25k/2500 being optional,plss make it clear abeg
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Oppy4God(f): 5:53pm On Jul 07, 2015
debbydee:
dont they have such vacancy in lagos. I am actually interested but i cant come down to ibadan
don't know
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Oppy4God(f): 5:54pm On Jul 07, 2015
taiwoliu:
do u knw if nysc completion is a criterion?

not sure cos ond is allowed
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Rilwayne001: 5:59pm On Jul 07, 2015
Oppy4God:
not sure cos ond is allowed
How true is the #2500 payment?
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by STEVENcrack(m): 5:59pm On Jul 07, 2015
Olulinks:


You can never see it on Mtn website because two separate companies have taken the contract of doing the recruitment for Mtn. You can only see such on the company's web not on Mtns.
Pls what is the name of this 2 coy
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Dmcool(m): 6:00pm On Jul 07, 2015
Oppy4God:

no i didn't.but heard those who started last week paid.but wen pple are not showing interest the fee was cancelled.but don't know if we are still going to pay.not airtel but mtn

Thanks Bro. When is the deadline ?
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Oppy4God(f): 6:02pm On Jul 07, 2015
Dmcool:


Thanks Bro. When is the deadline ?
don't know and am not bro
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by taiwoliu(m): 6:03pm On Jul 07, 2015
Oppy4God:

not sure cos ond is allowed
tnx sis..... pls send me d email used. i myt b in IB ds wk or early next.
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Dmcool(m): 6:07pm On Jul 07, 2015
Oppy4God:
don't know and am not bro
Oh sorry. thanks Sis.
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Nobody: 6:08pm On Jul 07, 2015
STEVENcrack:

Thanks for clearing that out.
Do you know of any such recruiting firm in lagos.
And is 46k their basic pay.
Thanks in anticipation.
I heard dia is a new call center in Lagos of recent buh I don't have any info regarding this.... The total take home is 46 only if u meet d minimum kpi ... that's after probation ooo during probation u get 35 and probation can last for months *from my ISON experience*
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by taiwoliu(m): 6:12pm On Jul 07, 2015
geobukky:

I heard dia is a new call center in Lagos of recent buh I don't have any info regarding this.... The total take home is 46 only if u meet d minimum kpi ... that's after probation ooo during probation u get 35 and probation can last for months *from my ISON experience*
Please explain what you mean by KPI
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Temidayo9(m): 6:13pm On Jul 07, 2015
yoged:
please are they been specific about grades. Either ND/ HND/ 3rd class / 2.2?
Call centre job has nothing to do with your qualification. You re bn paid by number of calls you picked and ur log on time per month.
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Rilwayne001: 6:13pm On Jul 07, 2015
Oppy4God
Rilwayne001:

How true is the #2500 payment?
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Nobody: 6:14pm On Jul 07, 2015
slimmy05:
What do you understand by the word multinational?
U made me check dictionary Sha... ISON operate in several countries....
http://www.isonbpo.com/
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Nobody: 6:19pm On Jul 07, 2015
geobukky:

U made me check dictionary Sha... ISON operate in several countries....
http://www.isonbpo.com/
grin Please, stop abusing the word multinational abeg
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by STEVENcrack(m): 6:21pm On Jul 07, 2015
geobukky:

I heard dia is a new call center in Lagos of recent buh I don't have any info regarding this.... The total take home is 46 only if u meet d minimum kpi ... that's after probation ooo during probation u get 35 and probation can last for months *from my ISON experience*
Slavery.

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Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Nobody: 6:24pm On Jul 07, 2015
taiwoliu:
Please explain what you mean by KPI
KPI, Key Performance Index. Like in Etisalat, we have Monthly Knowledge Base Test (KB), Call Quality (QA Assessment), NBA (Next Best Action, Its the prompt sale of service like caller ring back tune etc), AHT (Average Handling time).
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Nobody: 6:47pm On Jul 07, 2015
taiwoliu:
Please explain what you mean by KPI
I shudnt have used the term sef wat d statement meant is dat u will av targets to meet and of u don't meet dem u are short paid and also if u really perform u get bonus
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Nobody: 6:49pm On Jul 07, 2015
slimmy05:
grin Please, stop abusing the word multinational abeg
Lool... I nw get ur point
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Nobody: 6:53pm On Jul 07, 2015
taiwoliu:
Please explain what you mean by KPI

He said it all
slimmy05:
KPI, Key Performance Index. Like in Etisalat, we have Monthly Knowledge Base Test (KB), Call Quality (QA Assessment), NBA (Next Best Action, Its the prompt sale of service like caller ring back tune etc), AHT (Average Handling time).
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by DIMZAL(m): 7:11pm On Jul 07, 2015
yoged:
please are they been specific about grades. Either ND/ HND/ 3rd class / 2.2?

Its minimum of OND. The writer about ISON is correct but if I may add, yyou have to be healthy I.e have good health to work with ISON BPO. That's just the truth. The job is stressful. Take it or leave it. It is good for a career in customer service.

Also, your training is 25days + 5days practical training(called OJT). After which you now go on 3months real OJT and then another 3months probation. If successful, you will now be handed a 1year renewable contract. Shikenah.

Training= 20k
3mnth OJT= 35k per month
3mnth Probation= 40k per month
1year contract=46k per month.

You work 5 days, 2days off. 9hrs/day (splitted 1hr break inclusive). There are 3 shifts.

You are sure of a renewed contract if you aint sacked.

Thank you. (Hope this helps).

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Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Oppy4God(f): 7:12pm On Jul 07, 2015
Rilwayne001:

Oppy4God
i didn't pay oo
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by yoged(m): 7:14pm On Jul 07, 2015
Temidayo9:

Call centre job has nothing to do with your qualification. You re bn paid by number of calls you picked and ur log on time per month.
thanks
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by yoged(m): 7:15pm On Jul 07, 2015
DIMZAL:


Its minimum of OND. The writer about ISON is correct but if I may add, yyou have to be healthy I.e have good health to work with ISON BPO. That's just the truth. The job is stressful. Take it or leave it. It is good for a career in customer service.

Also, your training is 25days + 5days practical training(called OJT). After which you now go on 3months real OJT and then another 3months probation. If successful, you will now be handed a 1year renewable contract. Shikenah.

Training= 20k
3mnth OJT= 35k per month
3mnth Probation= 40k per month
1year contract=46k per month.

You work 5 days, 2days off. 9hrs/day (splitted 1hr break inclusive). There are 3 shifts.

You are sure of a renewed contract if you aint sacked.

Thank you. (Hope this helps).
thanks
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Rilwayne001: 7:30pm On Jul 07, 2015
Oppy4God:
i didn't pay oo
All right..thanks
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by ghogz(f): 7:36pm On Jul 07, 2015
jadajada:
i have already submitted my cv to thier email Address last week is there any need going to drop my hard copy again?
pls share d email address wit those of us who are nt resident in I badan.thanks
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Adortem: 7:39pm On Jul 07, 2015
jadajada:
i have already submitted my cv to thier email Address last week is there any need going to drop my hard copy again?
Guy,drop the email here so we can all participate
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by bigerboy200: 7:47pm On Jul 07, 2015
Wish all d applicants all d very best sha...but d Job seem to me like a rip off...9hrs per day with no minute to rest( asides d 1hr break)...compared with d salary,that's a rip off... half bread is better than none sha..good to start somewhere tho..
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by NwabuezeWini: 7:50pm On Jul 07, 2015
There is an on-going recruitment for MTN call center agents to be stationed in Ibadan. Over 2000 openings. The ideal candidate must have a min edu qualification of OND in any discipline, have good communication skills (english + either yoruba, ibo, hausa) and be computer literate (ability to type over 30 words/min). For details, call 08068811848, 08123250043.

Alexander-crystals ltd is located at suite 7a, choice plaza, (opp Globalcom office), challenge, ibadan. Send CV to alexandercrystals@gmail.com, clearly stating the languages spoken.

2000 positions to be filled in ibadan, abeokuta and Ilorin.

Goodluck for those asking for d address

2 Likes

Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by xcesswag(m): 7:59pm On Jul 07, 2015
2 passports and cv given to one Alhaja.....o ti sure
Re: Mtn Customer Care Job At Alexander-crystals Ltd Ibadan Let Meet Here by Rilwayne001: 8:04pm On Jul 07, 2015
xcesswag:
2 passports and cv given to one Alhaja.....o ti sure

Which alahja

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