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Engineers In The House!! Bbm Wont Work On My Phantom G9 Anymore! - Phones - Nairaland

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Engineers In The House!! Bbm Wont Work On My Phantom G9 Anymore! by mummyf(f): 7:07am On Jul 20, 2015
good morning engineers in the house. i use a techno G9 pad.
i updated my bbm and since then it doesnt work anymore. anytime i try to open bbm it says 'unfortunately bbm has stopped'.
i have forced stopped, cleared data and cache,uninstalled and downloaded a lower version but the unfortunately bbm has stopped persist.
pls help!!!
Re: Engineers In The House!! Bbm Wont Work On My Phantom G9 Anymore! by mummyf(f): 7:42am On Jul 20, 2015
help!!!
Re: Engineers In The House!! Bbm Wont Work On My Phantom G9 Anymore! by sodson11(m): 11:00am On Jul 20, 2015
try restarting the device. If the problem persists,its either you have deleted a raw file or something. dew it happen to other apps
Re: Engineers In The House!! Bbm Wont Work On My Phantom G9 Anymore! by mummyf(f): 12:22pm On Jul 20, 2015
sodson11:
try restarting the device. If the problem persists,its either you have deleted a raw file or something. dew it happen to other apps

thanks for your reply!! i have restarted the device a couple of times and the problem persists. i didnt delete the raw file nor any other apps.
infact, the bbm icon still indicates connected on the top of my phone but i just cant open it.
Re: Engineers In The House!! Bbm Wont Work On My Phantom G9 Anymore! by ige101(m): 3:41pm On Jul 20, 2015
I is same device ,but havnt experienced such,but the only way out seems to be hard resetting your device,back I up your data and do a hard reset
Re: Engineers In The House!! Bbm Wont Work On My Phantom G9 Anymore! by mummyf(f): 4:21pm On Jul 20, 2015
sad
ige101:
I is same device ,but havnt experienced such,but the only way out seems to be hard resetting your device,back I up your data and do a hard reset

ok, thanks. my phone is rooted tho will the hard reset affect dat?
Re: Engineers In The House!! Bbm Wont Work On My Phantom G9 Anymore! by sodson11(m): 10:29pm On Jul 20, 2015
mummyf:


thanks for your reply!! i have restarted the device a couple of times and the problem persists. i didnt delete the raw file nor any other apps.
infact, the bbm icon still indicates connected on the top of my phone but i just cant open it.
I think force reset is the beat option now
Re: Engineers In The House!! Bbm Wont Work On My Phantom G9 Anymore! by Nobody: 12:14am On Jul 21, 2015
The best solution is to delete app and install the updated bbm. Note that you must back the new bbm to avoid downloading another bbm. I usually download apk bbm so that if I reset my bbm , I just go to download or the browser folder to install

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