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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (605572 Views)
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Re: MTN Customer Care Thread by xband: 6:59pm On Aug 18, 2015 |
JideSM: Thanks very much. I got your deactivated message this morning. Please, JideSm, I diverted my number but I got a call from a name that shows "Heaven", i picked the call but the parson was mute, then i checked my call log to verify but couldn't find it in my call log, I was shock how that was possible. Please can you teach me how to be able to call a diverted number with a unique name? I'm such you can help me out on this and i will be willing to learn. Thanks |
Re: MTN Customer Care Thread by Oshlander: 9:15pm On Aug 18, 2015 |
Re: MTN Customer Care Thread by Oshlander: 9:16pm On Aug 18, 2015 |
Re: MTN Customer Care Thread by Nobody: 11:10pm On Aug 18, 2015 |
this is my first time of laying a complain through this platform, hope I get the required solution. Of recent MTN has been deducting my money don't know if it's due to the music plus plan I activated three weeks ago. whatever it is I want to opt out of it, I can no longer recharge my line with confidence, and I have resulted not to recharge on the line again if this is not resolved, have tried calling 180 but no medium to speak with a customer care agent that's why I have come here, I hope this could be resolved. here is the number am having the issue with ''07069797882". Mr Jidesm I plead you look into this and deactivate EVERY service am subscribed to, thank you in anticipation. |
Re: MTN Customer Care Thread by seanlawrency01: 1:44pm On Aug 19, 2015 |
Please help me deactivate every facebook subscription on this my 08133809741 ....thanks |
Re: MTN Customer Care Thread by SPDAZZY(f): 4:20pm On Aug 19, 2015 |
Please how do i register for first 11. i am on ipulse |
Re: MTN Customer Care Thread by seanlawrency01: 6:10pm On Aug 19, 2015 |
Here are the codes for free airtime on MTN lasted for 7 day after 30naira deduction hav tuk place....okay 1 Share
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Re: MTN Customer Care Thread by davizen: 11:47pm On Aug 20, 2015 |
Gud day JideSM,I checked my bb status,and I received a message saying that I have reached the fair usage threshold. Is it a daily something or for my subscription(i.e fair usage threshold). Thanks |
Re: MTN Customer Care Thread by Donald7610: 9:59am On Aug 21, 2015 |
Pls help old Dad remove 50 naira illegal deduction from Faaj-Hub (33334) Pls help o 08133652000 |
Re: MTN Customer Care Thread by Esji80(m): 5:12am On Aug 23, 2015 |
MTN keeps removing my money despit d fact that I am having data...How do I stop this? |
Re: MTN Customer Care Thread by wordychap: 5:26am On Aug 23, 2015 |
Received a text message to validate my sim registration or my sim will be deactivated. Can u help validate that here? Thank you |
Re: MTN Customer Care Thread by Yem0350: 8:39am On Aug 23, 2015 |
wordychap:Same here. This is a line dat I registered 2006. Only to receive dat sms yesterday. |
Re: MTN Customer Care Thread by Nobody: 1:34pm On Aug 23, 2015 |
wordychap: I got the message too and also said I have to go to any mtn centre with a recent photograph, I don't understand because I just did a sim welcome back 2 weeks ago. and I have been trying to connect with their customer care agent to no avail. |
Re: MTN Customer Care Thread by minmo: 5:39pm On Aug 23, 2015 |
please can I subscribe for enhanced goodybag with my main credit on beta talk and they wont start removing from my goodybag straight? |
Re: MTN Customer Care Thread by SWG1: 11:20pm On Aug 23, 2015 |
jokhen10: And they coloured the lives of so many jobless Nigerians out there through their Sme datashare. Though they have made us lose money due to their network issues (data tsunami) and made us get stuck with data we can't share to customers. In the midst of frustrations from their 180 customer care that renders false information (if they ever pick ur calls) to customers who mistakenly calls them instead of their sme platform customers care. I will only but say, God bless MTN 2 Likes 1 Share |
Re: MTN Customer Care Thread by seanlawrency01: 12:15am On Aug 24, 2015 |
Please, I mistakenly subscribed to MTN Quick Facebook and have been trying to unsubscribe via *510*22# but the code isn't working. But keep telling me {u hav not subscribed to facebook weekly or has unsubscribed from it}OR {Renewal of your facebook weekly failed due to low balance, please recharge} and when ever I recharge they keep deducting my money......please Kindly cancel my subscription. Number is 08133809741....please am tired of every 25N deductions......tAnk u |
Re: MTN Customer Care Thread by ExtraUniqueGuy(m): 9:51am On Aug 24, 2015 |
tayoccu:y'ello! there's this voicemail icon that always appear on any phone I put my sim in... I want you to help me deactivate it... the icon is annoying. 07060920018 is the number |
Re: MTN Customer Care Thread by finestpicks(m): 1:14pm On Aug 24, 2015 |
i subscribed to the mtn 2015mb plan das ago..been texting 2 to 131..Keeps on saying i have no data plan even though it browses..08102166459 is the number |
Re: MTN Customer Care Thread by JideSM: 8:17am On Aug 25, 2015 |
finestpicks: The correct code to view data balance is dial *123*4# then select the command for monthly data and view balance with the next command. |
Re: MTN Customer Care Thread by ExtraUniqueGuy(m): 4:56pm On Aug 25, 2015 |
JideSM:you didn't reply my earlier post!!! here's another issue... the line that I've registered ever since is telling me I can't call nor browse until I register again... what's the solution to this? pls endeavour to reply |
Re: MTN Customer Care Thread by hilda90(f): 7:36pm On Aug 25, 2015 |
please,I don't know what seems to be the problem,but mtn has been deducting my money.I recharged 200 naira in the morning and only sent a text.now I'm left with 95 naira,they also deducted my 50 naira earlier this week.pls help me look into it. my line is 07069305071 |
Re: MTN Customer Care Thread by Yem0350: 6:57am On Aug 26, 2015 |
Esji80:Which type of subscription are you using? 1 Like |
Re: MTN Customer Care Thread by JideSM: 9:58am On Aug 26, 2015 |
Yello, I sincerely apologize for the inconvenience, kindly visit our office for assistance. ExtraUniqueGuy: |
Re: MTN Customer Care Thread by Esji80(m): 12:29pm On Aug 26, 2015 |
Yem0350:N100 10MB daily bundle |
Re: MTN Customer Care Thread by ExtraUniqueGuy(m): 3:42pm On Aug 26, 2015 |
JideSM:your office isn't where I live... So I'd need to go to the State capital to resolve this? |
Re: MTN Customer Care Thread by Nobody: 4:17pm On Aug 26, 2015 |
Please, Help me remove all unsolicited sms e.g learning English which normally eaten up my credits. I am afraid of recharging my line because it hardly lasts. My nos are 07064373109. Thanks |
Re: MTN Customer Care Thread by CosmicJames(m): 10:26pm On Aug 26, 2015 |
Pls deactivate MTNPlay or callertunz service on this line: 08066389577. Thank you |
Re: MTN Customer Care Thread by Catalyst007(m): 4:22am On Aug 27, 2015 |
BEST SMARTPHONE BUYING GUIDE TO INFLUENCE YOUR SMARTPHONE CHOICES::: http://onlineshopping-productreviews..nl/2015/05/phonespecsanalysis.html |
Re: MTN Customer Care Thread by Nobody: 6:55am On Aug 27, 2015 |
I have a MTN sim serial number ,how can I know the number of the sim ? please help and secondly, can mtn locate a misplaced phone, whereby there is an active Mtn simcard in it. |
Re: MTN Customer Care Thread by JideSM: 1:11pm On Aug 27, 2015 |
Jayola: To know the number of a SIM, insert the SIM into a phone, dial *123*1*1# then you would see the number. There is no service offered to locate missing phones as there is only an access to the SIM and not the phone. |
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