Hello everyone, I need help on this issue. My fiancee sent her wedding gown from Germany( dutche post) to Nigeria(NIPOST). This morning I called the customer care and I was given a location to go pick it up. 1hour after that a woman called me to come pick it up but that I have a custom charge of about 29,000 naira to pay. I shouted and insulted her that even the amount they use to send it from abroad is not up to that. Immediately I went there and they insisted I most pay. I requested for a document to show the charges. She brought out a paper and what I observed, the paper was tampered with in their office. The good was sent as personal goods which doesn't attract custom charge so she was told in germany. The woman is feeling like God and I really want to show her, she can't do fraud and still wait for me to be begging her. Pls anybody with ideas on who to report the case to. Attach is the receipt she showed me and I took pictures of it. If you carefully look at it, the blue pen is what it came with originally and am to pay 2100 for delivery. The rest amount is different and was written with a red pen. Pls who can I report to, and am I suppose to pay custom duty for personal goods?

daylight robbery

It's [size=20pt]LadyF[/size] again

So you don't plans and you are ranting like a mad dog.

Tydies:
So you don't plans and you are ranting like a mad dog.

I don't understand what your saying

Sorry. Ma bad. Pls forgive me.

Bro! This is disheartening.. Who is this woman? Is she the top boss there? If she isn't,i think you need to approach the boss there... Plus if you have a barrister friend tell him or her to go with you... Which kind robbery be this one.. Naija sha.

Pls moderator help take this to front page so we can help in our little way to start dealing with corruption. Thanks

stevemims:
Bro! This is disheartening.. Who is this woman? Is she the top boss there? If she isn't,i think you need to approach the boss there... Plus if you have a barrister friend tell him or her to go with you... Which kind robbery be this one.. Naija sha.

they are all involve in this scam. I don't want just a barrister to solve my issue but I want to stop the corruption in that NIPOST.

Galads:
they are all involve in this scam. I don't want just a barrister to solve my issue but I want to stop the corruption in that NIPOST.

Lol.. Good

@ the complainant, I'm a journalist at a reputable national newspaper. You can contact me via 07037376342. It'll be exposed!

Lol..Nipost. Scamming people since 1922

Galads:
they are all involve in this scam. I don't want just a barrister to solve my issue but I want to stop the corruption in that NIPOST.

One step at a time....you need to get the clerk or whoever were directly involved. Did you take a picture of the person?....or her name? ...or if you can ID the person then you can take action. You need to make a report to the manager.....and if possible secretly record what he says. Then you make a report to the Postmaster. ...the one who is in charge of all the Post Offices in Lagos or wherever you are. Let hom know you need to see action....the clerk fired and charges laid against her...that you are only giving him a chance to do the right thinh....or the matter would be going all the way to the top......the very top. He would get the message.....then you can see your barrister or make a report to the police. Do not do nothing . ...believing it is a waste of time....each manager would be afraid of pressure from the top and the question...were you told of the matter?...and what action did you take to correct it? ...a question they would be able to answer and depending on the power of the person....action can be taken against them. Report to the police?...yes....most likely most of them suffered at the hands of such clerk and would use your report as a means to get back at them. Don't ever expect the corrupt workers to have a heart and do the right thing on their own...customers must take action.

Originalsly:
One step at a time....you need to get the clerk or whoever were directly involved. Did you take a picture of the person?....or her name? ...or if you can ID the person then you can take action. You need to make a report to the manager.....and if possible secretly record what he says. Then you make a report to the Postmaster. ...the one who is in charge of all the Post Offices in Lagos or wherever you are. Let hom know you need to see action....the clerk fired and charges laid against her...that you are only giving him a chance to do the right thinh....or the matter would be going all the way to the top......the very top. He would get the message.....then you can see your barrister or make a report to the police. Do not do nothing . ...believing it is a waste of time....each manager would be afraid of pressure from the top and the question...were you told of the matter?...and what action did you take to correct it? ...a question they would be able to answer and depending on the power of the person....action can be taken against them. Report to the police?...yes....most likely most of them suffered at the hands of such clerk and would use your report as a means to get back at them. Don't ever expect the corrupt workers to have a heart and do the right thing on their own...customers must take action.

thank you very much for the suggestion. I called NIPOST Adminstrative office this morning and I think they are all covering for each other. I plan to go to the custom office where they claim the charges where given. When I find out it is not from custom and the receipt was forged, I will go to the nipost office with police men to pick up all the lady. I sent my clearing agent to negiotate on my behalf and they actually reduce it to 20k that is to show something is fishing.

Report to Daura Dulllard... He'll probe them in due time.

What

God

I gatz no idea...

The other day too. I bought a phone pouch from aliexpress, it was supposed to be free shipping but the charged me 500 naira.

Check out Most beautiful wedding in Port Hacourt http://www.viewslog.com/discussion/101/most-beautiful-wedding-in-port-hacourt

Pls all u ned 2 do is just to call SERVICOM any naija worker fear them.

I am a Nipost staff.a postal controller.wch location of Nipost did dis happen?am in Kaduna territory.

we will set up a 7man committee to look into this after the president has appointed his ministers!

OP those guys at EMS are scam, NIPOST is the most useless parastal in Nigeria. They are bunch of frauds. I've had two encounters with them where my package from SA was tampered with. They stole almost half of the content in each package. Send me a pm, I'll tell you how to go about this.

Hmmmn

They couldn't even afford a blue pen, to make the alteration appear real at least.

Nothing like personal goods. If the declared value is above the threshold for zero duty, you will pay duty. Customs also has the right to challenge any declared value if they suspect there is underdeclaration

Questions:
- What is the declared value on the Air way Bill?
- Did they ask you to pay cash? If you were asked to pay to Customs bank account, that is not fraud/scam/forgery

at worst you can dispute the duty levied and ask for a reduction

don't think you will get that the way you are going at it, though. Did you say you've already insulted the officer?

If you ask me, na who I go ask?

Galads:
thank you very much for the suggestion. I called NIPOST Adminstrative office this morning and I think they are all covering for each other. I plan to go to the custom office where they claim the charges where given. When I find out it is not from custom and the receipt was forged, I will go to the nipost office with police men to pick up all the lady. I sent my clearing agent to negiotate on my behalf and they actually reduce it to 20k that is to show something is fishing.

Everyday for the thieve one day for the owner...keep it on...deal with them from the manager not the woman alone.

I've sent hundreds of packages to Nigeria, and as far as I can tell, marking the package as "personal" does not dissuade any custom charges.
Also, they don't go by the value indicated on the label. They usually attempt to get "fair market value" of the item and bill according to that.

While they take advantage of this to over-bill, the problem here isn't a case of "fraud" per se. It is just a need for complete institutional overhaul.

Contact the media person above, and perhaps when enough people put out their displeasure with the arbitrary billing practices, something might be done.

Ok