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Etisalat Customer Care Job - Jobs/Vacancies (73) - Nairaland

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Re: Etisalat Customer Care Job by Nobody: 11:51pm On Sep 08, 2015
dammiejolaade:
Pls when did u guys take ur cbt?
28th August
Re: Etisalat Customer Care Job by dunsduns(f): 3:12pm On Sep 09, 2015
Don't expect a mail when you apply. Expect a call from 080920000000
Re: Etisalat Customer Care Job by Nobody: 8:47pm On Sep 09, 2015
tosh26:
Did my interview yesterday. The guy that interviewed me just fall my hand. After bombarding me question for 15minutes which I answered quite well, he asked for the names of my interviewer which I couldn't recollect, I only mentioned 1 name. He said my listening skill is zero and that is d main quality or skill required for the job.

I just wonder how my listening skill can be zero after i narrated 96% of the conversation I listened to, between a caller and the agent during the buddy session.

If you didn't get a mail you can go to their office to verify if u can. I don't think they are strict. All the same, if its ur job no man can deny you of it.

Pls was it at kano or lag?
Re: Etisalat Customer Care Job by Nobody: 8:59pm On Sep 09, 2015
Anyss:

Pls was it at kano or lag?
LAGOS.
Re: Etisalat Customer Care Job by Nobody: 9:04pm On Sep 09, 2015
tosh26:
LAGOS.

Did mine at kano on Monday too. Yet to hear from dem. Although I wasn't asked d names of d interviewers. Guess I was lucky
Re: Etisalat Customer Care Job by Nobody: 9:31pm On Sep 09, 2015
Anyss:


Did mine at kano on Monday too. Yet to hear from dem. Although I wasn't asked d names of d interviewers. Guess I was lucky
They will sure get back to you. Just give them time.

1 Like

Re: Etisalat Customer Care Job by Nobody: 10:23pm On Sep 09, 2015
tosh26:
Did my interview yesterday. The guy that interviewed me just fall my hand. After bombarding me question for 15minutes which I answered quite well, he asked for the names of my interviewer which I couldn't recollect, I only mentioned 1 name. He said my listening skill is zero and that is d main quality or skill required for the job.

I just wonder how my listening skill can be zero after i narrated 96% of the conversation I listened to, between a caller and the agent during the buddy session.

If you didn't get a mail you can go to their office to verify if u can. I don't think they are strict. All the same, if its ur job no man can deny you of it.
When you eventually land the Job, you will understand why they need you to get their names. When a customer calls you, you need to get his name and never forget or never use it. So names can get you poor quality mark. Your listening skills wasn't good.

To others, make sure you pay close attention, make sure you tape their names down.
Re: Etisalat Customer Care Job by Nobody: 8:47am On Sep 10, 2015
slimmy05:
When you eventually land the Job, you will understand why they need you to get their names. When a customer calls you, you need to get his name and never forget or never use it. So names can get you poor quality mark. Your listening skills wasn't good.

To others, make sure you pay close attention, make sure you tape their names down.
You are right bro. The sticky note will be my friend.
Re: Etisalat Customer Care Job by dammiejolaade: 10:25am On Sep 10, 2015
Hallelujah, finally got invite for d buddy session and interview just now so happy, who is with me?

1 Like

Re: Etisalat Customer Care Job by Nobody: 10:29am On Sep 10, 2015
dammiejolaade:
Hallelujah, finally got invite for d buddy session and interview just now so happy, who is with me?
Congrats! I told you it is in batches.
Re: Etisalat Customer Care Job by dammiejolaade: 10:41am On Sep 10, 2015
tosh26:
Congrats! I told you it is in batches.
, thank ooooo soo grateful for d words of encouragement
Re: Etisalat Customer Care Job by goldiam(f): 11:35am On Sep 10, 2015
dammiejolaade:
Hallelujah, finally got invite for d buddy session and interview just now so happy, who is with me?
please are u based in Lagos and when did you do the first interview.thanks wishing you all the best
Re: Etisalat Customer Care Job by Jeanne7(f): 11:46am On Sep 10, 2015
dammiejolaade:
Hallelujah, finally got invite for d buddy session and interview just now so happy, who is with me?

Pls, when did u do ur CBT?
Re: Etisalat Customer Care Job by chiilily(f): 11:46am On Sep 10, 2015
Wow I have gotten an invite for the 4th stage scheduled on Tuesday 15th. Thank God with me ooo

3 Likes

Re: Etisalat Customer Care Job by dammiejolaade: 12:24pm On Sep 10, 2015
chiilily:
Wow I have gotten an invite for the 4th stage scheduled on Tuesday 15th. Thank God with me ooo
Together we r Dr, congratulations
Re: Etisalat Customer Care Job by dammiejolaade: 12:25pm On Sep 10, 2015
Jeanne7:


Pls, when did u do ur CBT?
31st August
Re: Etisalat Customer Care Job by dammiejolaade: 12:31pm On Sep 10, 2015
goldiam:
please are u based in Lagos and when did you do the first interview.thanks wishing you all the best
Yes lagos, cbt 31st
Re: Etisalat Customer Care Job by dammiejolaade: 12:32pm On Sep 10, 2015
Please those that av done Dr buddy session and interview, wat were d questions asked? So we can prepare. Thanks
Re: Etisalat Customer Care Job by eelbee: 12:44pm On Sep 10, 2015
I just got my invite too. All the best everyone. And thanks for sharing your experience those that have gone for interview
Re: Etisalat Customer Care Job by debbyifetomi: 1:08pm On Sep 10, 2015
I'm yet to receive an invite for the 4th stage. cry please who has an advice or help?

1 Like

Re: Etisalat Customer Care Job by chy200(f): 1:12pm On Sep 10, 2015
dunsduns:
Don't expect a mail when you apply. Expect a call from 080920000000
yes u are right. I finally got a call on saturday Thanks for your advice I guess its really in batches.

1 Like

Re: Etisalat Customer Care Job by Nobody: 1:37pm On Sep 10, 2015
dammiejolaade:
Please those that av done Dr buddy session and interview, wat were d questions asked? So we can prepare. Thanks
Study your CV, get the conversation between the agent and d caller, note the names of the interviewer and the guy u buddy, know what customer service (rep) is, possibly check to know about etisalat nigeria (EMTS), their package (just names), dress well, try to be calm and speak well. If you can do all that, you are 99% guaranteed the job.

1 Like

Re: Etisalat Customer Care Job by goldiam(f): 2:14pm On Sep 10, 2015
dammiejolaade:
Yes lagos, cbt 31st
ohk thanks

3 Likes 1 Share

Re: Etisalat Customer Care Job by dammiejolaade: 3:14pm On Sep 10, 2015
tosh26:
Study your CV, get the conversation between the agent and d caller, note the names of the interviewer and the guy u buddy, know what customer service (rep) is, possibly check to know about etisalat nigeria (EMTS), their package (just names), dress well, try to be calm and speak well. If you can do all that, you are 99% guaranteed the job.
Tnx alot.
Re: Etisalat Customer Care Job by Berzouh: 3:25pm On Sep 10, 2015
Guys. Have not receive any call or msg o for interview. Does anyone if they are still calling people for interview.
Re: Etisalat Customer Care Job by chiilily(f): 3:57pm On Sep 10, 2015
dammiejolaade:

Together we r Dr, congratulations


Congratulations too dammi
Re: Etisalat Customer Care Job by dammiejolaade: 4:32pm On Sep 10, 2015
chiilily:


Congratulations too dammi
U too chillily

1 Like

Re: Etisalat Customer Care Job by dunsduns(f): 5:22pm On Sep 10, 2015
Congrats guys, just pay attention to your busy session.
Re: Etisalat Customer Care Job by Nobody: 5:40pm On Sep 10, 2015
dunsduns:
Congrats guys, just pay attention to your busy session.
buddy session you mean? It's just to give you heads up on what the job really is.

1 Like

Re: Etisalat Customer Care Job by GreatUniben: 7:33pm On Sep 10, 2015
I have not been called for CBT test. House what should I do and are they still doing CBT, also, can I gate crash?

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