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Nairaland Forum / Nairaland / General / Politics / ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE (5848 Views)
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ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by cutestcee: 4:19pm On Sep 18, 2015 |
![]() ![]() Lalasticlala seun 2 Likes |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by nikkiking(m): 4:21pm On Sep 18, 2015 |
No bi lie There madams too d form 1 Like |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by jimi4us: 4:32pm On Sep 18, 2015 |
as in, i don abandon my remain 1k for them, i no do again. the bank over useless. i remember days of Oceanic Bank. i miss those days. |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by Boyooosa(m): 4:50pm On Sep 18, 2015 |
Even my friends in UK complain ![]() 3 Likes |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by Freewoman(f): 4:51pm On Sep 18, 2015 |
This is a lie 2 Likes |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by jimi4us: 4:54pm On Sep 18, 2015 |
Freewoman:taaaar. you must be a staff 6 Likes |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by horpe132(m): 5:02pm On Sep 18, 2015 |
I just Pray they merge Sterling Bank + Wema Bank and that Useless Eco Bank together.......................Those Banks are Sooooooo Uselesssssss.... ... .. . Some months ago I went to that Useless Eco bank to deposit cash,,I was on the qui for like 1hr,,,while on the qui an elderly family friend of mine came in,,,So I collected his cash, filled his Teller and asked him to go sit while I wait on the qui................. ....... ..... .... ... . On getting to the "Teller",,,,I 1st paid in my money,,,,,,he processed that,,,,,,,Then I gave him the other cash that belongs to my family friend.........the "teller" guy refused to collect it o,,he told me to return it to the owner that why should I be paying for someone else,,,,,,,,,,,,"na so one bolt loose 4my head o"......I simply told him that he was gona post the money......"He said he won't"...................I was soo maaaaad...........................I just stayed there and kept shouting "Whose in charge of Operations in this bank,,and that I want to see the manager,,,that the manager should kom and meet me where I am standing"...............................Naso everybody for qui begin dey shout o,,,dey course d bank workers.....lol.................. ......... .... I shouted for like 2min before the "Teller" guy picked up the money and posted it eyeing me badly..... ...... .... .. I left telling the teller guy to have a good day....he just ignored my greeting............Who cares....... ...... .... .. .. .. ....... Eco Bank ikorodu,,1st Floor........That bank is as useless as a pure wota sachet.. 9 Likes |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by Nobody: 5:05pm On Sep 18, 2015 |
very true at op. very annoying lousy set of staffs they have especially there cc. 3 Likes |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by Trut(m): 5:32pm On Sep 18, 2015 |
I have abandon my EcoBank account since laat years, I told all my customers and friends not to ever deposit even a kobo into my Ecobank account. The bank is as useless as sanitary PAD. 5 Likes |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by cutestcee: 7:18am On Sep 19, 2015 |
Hmm thought I was the only one seeing their trash. ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE! DON'T EVER USE IT OUTSIDE NIGERIA. I HAVE WARNED U! 6 Likes 1 Share |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by kunleawosika: 11:50am On Sep 19, 2015 |
@cutestcee did this happen in Nigeria or South Africa... ![]() cutestcee: |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by kunleawosika: 12:33pm On Sep 19, 2015 |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by oluseyiforjesus(m): 12:47pm On Sep 19, 2015 |
Na true, Especially dat fat Lady in Eco Bank in minna Branch 1 Like |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by OrlandoOwoh(m): 1:04pm On Sep 19, 2015 |
The worse thing that has happened to me in this bank was when I went to virtually all its branches in Port Harcourt because of network failure. From Ikoku Junction to AP Filling Station in Olusegun Obasanjo Road to GRA Junction to Garrison. 2 Likes |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by vchenedu: 1:15pm On Sep 19, 2015 |
Hi all, last week; i had an horrible encounter with a disrespectful female staff of Ecobank; located @ under-Bridge, ikeja _ i left the bank angry; and thereafter, i came across this Ecobank Ombudsman contact, through a trend on Narialand; i called and report my ordeal wit bank staff; but interestingly; the Manager of the branch personally call me and apologies; and re-address my ATM issue. I advice all ECOBANK user to keep; ECOBANK-Ombudsman - 01-2260450 and channel all your ordeals to them. my name is Victoria Chenedu, sales rep @computer village, Ikeja. 1 Like |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by Adesiji77: 1:19pm On Sep 19, 2015 |
Seems this bank has a lot of work to do. I have read more than a few negative stories about them in recent times. Cc: slydog, ednut, Tinyemeka, ruffhandu, 234GT, Napa, Gemc3, DzTzl, JustBB, lalasticlala |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by Omololu007(m): 1:29pm On Sep 19, 2015 |
People should stop using ECO bank and WEMA bank,,they are both useless banks 2 Likes |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by issac08: 1:52pm On Sep 19, 2015 |
@vchenedu, i laugh at yu; said ECOBANK-Ombudsman - 01-2260450, lol...... as anybody here call the number sef; Nigeria banks are useless, not only ECOBANK oooooo vchenedu: |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by segebobo: 2:36pm On Sep 19, 2015 |
I think their Ombudsman might be needful. The only time their customer service was acceptable to me was when I was opening my account with them. Ever since then, I dread going into the bank. The customer service is just too poor for my liking. 2 Likes |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by yunisaumaru: 2:44pm On Sep 19, 2015 |
Whalai...ecobank ombudsman na correct...i ve call and dey help clear my online transaction qualms; and Alhaji Bala has received his money; i waiting for my rams... |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by 234GT(m): 3:05pm On Sep 19, 2015 |
Customer service is not about the bank sha. It all boils down to the particular person who attends to you. The op did not share any experience though. 1 Like |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by cutestcee: 3:14pm On Sep 19, 2015 |
kunleawosika: It's happening right now in Nigeria but the customer is in South Africa, not even happened! The matter is still not resolved. Just tried the number u posted, not going through. 24-7 my foot! |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by Trut(m): 3:45pm On Sep 19, 2015 |
I can see Ecobank paid posters above trying to defend the useless bank. Una well done. 5 Likes |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by cutestcee: 4:13pm On Sep 19, 2015 |
234GT:Sorry I didn't share experience at the beginning. I later did, check the thread well. We have spoken with several of the customer care personnel. I can give names: Abiola, Tobe etc At first we weren't taking note of names but I still remember those two names. |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by Gemc3(f): 4:29pm On Sep 19, 2015 |
Adesiji77: Na today? They do have a lot of work to do. 1 Like |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by docadams: 4:36pm On Sep 19, 2015 |
Ecobank is a curse. I still wonder why I remain their customer. Last year, I recharged my phone for a N3000 MTN credit through Quickteller. Like magic, 6 alerts of 3k each came. I checked my phone balance I saw only 3k. Meanwhile, bank balance has gone down by 18k. I called Quickteller and was told to send a mail. Later, Quickteller send me mails of their correspondence with the bank, which promised to look into the issue. Till now, no show from them. On July 8th, I did bank transfers to my professional association and two sibs thus 80k, 20k, 10k. I got alerts, same day, that the transactions were unsuccessful. I had to make the deposits into the individual accounts the next day. To my dismay, Ecobank sent me alerts around 3.30pm that my transactions have gone through, 24hrs after the initial transactions . My account balance confirmed this. However, the supposed beneficiaries said they received only one alert each. Further enquiry showed the alerts were from my second transactions. Up till now, the staff that did the transfer is still insisting that the transactions were successful. She told me to go and obtain the bank statements of the recipients to prove that the transfers failed. This involves my going to Lagos, Enugu and Asaba. My total loss is N125,000. Outrageous charges not inclusive. 2 Likes 1 Share |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by cutestcee: 9:37pm On Sep 19, 2015 |
docadams:Terrible! The "victim" just fell out with the boss. Don't know what will happen next |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by ruffhandu: 10:52pm On Sep 19, 2015 |
Adesiji77: Lol. We know na. I thread carefully when transferring to that bank, and I never repeat any, so long as they debit me. I also only do cash transactions with my Ecobank account, no internet, no ATM. 5 Likes |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by WIZGUY69(m): 10:57pm On Sep 19, 2015 |
I swear down op. u are damn right. could you believe that I requested for the transfer of my ATM card from one of there bank in abuja to my new branch in Lagos, since last year, and they have been telling me gibberish upon gibberish, despite the phone calls and letters. smh 3 Likes |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by WIZGUY69(m): 11:06pm On Sep 19, 2015 |
make I finish the money wey de my account and bid the bank bye bye 1 Like |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by cutestcee: 12:57pm On Sep 20, 2015 |
The "victim" has lost his job! His family is mad at him! ECOBANK IS A CURSE! |
Re: ECOBANK IS A JOKE OF A BANK IN CUSTOMER SERVICE by cutestcee: 12:58pm On Sep 20, 2015 |
Please house, how else do I broadcast this inhumanity for the world to see? Maybe they will sit up. |
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