Ikeja Electricity Distribution Plc, Nigeria's largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government.

The consortium has the Korean Electric Power Corporation (KEPCO) which generates about 84,000MW in capacity and has a global efficiency record of a maximum down time period of slightly above three minutes annually as technical partners.

This partnership has positioned IE to effectively drive its commitment to deliver efficient and sustainable power supply through investments in new technology, infrastructure upgrade and human capital development.

Job Title: Customer Service Representative
Location: Lagos

Reporting To
Customer Service Supervisor

Role Purpose
Serve as key contact and liaison for customers to ensure total customer satisfaction.

Role Accountabilities
*Coordinate the prompt handling of all customer service requests.
*Providing utmost customer satisfaction at all times.
*Assist in reducing down time in customer complaint handling.
*Resolves service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solutions to solve the problem, expediting correction or adjustments following up on resolution.
*Take payment information and other pertinent information such as addresses and phone numbers as required to update customers’ account.
*Respond to billing inquiries and handle customers’ high bill complaints.
*Provide information about company programs, products and services.
*Provide data to customers requesting new services.
*Recommends potential services to management by collecting customer information and analyzing customer needs.
*Work with customer service supervisor to ensure proper customer service is being delivered.
*Contributes to team effort by accomplishing related results as needed.

Minimum Requirements

*A Bachelor’s degree from a reputable University with a minimum of 2nd Class Honours
*Proficiency in MS Office (Word, Excel, and PowerPoint).
*Age: Not more than 30 years old.

Skills & Competencies

*Good interpersonal skills
*Team Player
*Good written and spoken communication
*Basic understanding of the peculiar customer challenges of the power industry.
*Results Driven
*Problem Solving and Analysis Skills
*Ability to multi-task.
*Excellent time management and organizational skills
*Knowledge of local language and ethos.

How to Apply
Interested Applicants should:
Click here to apply online

Note: Unsuitable applications will not be acknowledged.

Application Deadline: 19th October, 2015

I see you Baba

....this stuff isnt going through.....

exotiqueify:
....this stuff isnt going through.....

Mayb it's the network at your end. You might need to try again or let me know where you actually need help. Thanks

latestjobsng:

Mayb it's the network at your end. You might need to try again or let me know where you actually need help. Thanks

I am using a smile network, don't think it might be from there. I filled in d form appropriately, but when it came to submission, it just wouldnt click....

Adele200:
Ikeja Electricity Distribution Plc, Nigeria's largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government.

The consortium has the Korean Electric Power Corporation (KEPCO) which generates about 84,000MW in capacity and has a global efficiency record of a maximum down time period of slightly above three minutes annually as technical partners.

This partnership has positioned IE to effectively drive its commitment to deliver efficient and sustainable power supply through investments in new technology, infrastructure upgrade and human capital development.

Job Title: Customer Service Representative
Location: Lagos

Reporting To
Customer Service Supervisor

Role Purpose
Serve as key contact and liaison for customers to ensure total customer satisfaction.

Role Accountabilities
*Coordinate the prompt handling of all customer service requests.
*Providing utmost customer satisfaction at all times.
*Assist in reducing down time in customer complaint handling.
*Resolves service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solutions to solve the problem, expediting correction or adjustments following up on resolution.
*Take payment information and other pertinent information such as addresses and phone numbers as required to update customers’ account.
*Respond to billing inquiries and handle customers’ high bill complaints.
*Provide information about company programs, products and services.
*Provide data to customers requesting new services.
*Recommends potential services to management by collecting customer information and analyzing customer needs.
*Work with customer service supervisor to ensure proper customer service is being delivered.
*Contributes to team effort by accomplishing related results as needed.

Minimum Requirements

*A Bachelor’s degree from a reputable University with a minimum of 2nd Class Honours
*Proficiency in MS Office (Word, Excel, and PowerPoint).
*Age: Not more than 30 years old.

Skills & Competencies

*Good interpersonal skills
*Team Player
*Good written and spoken communication
*Basic understanding of the peculiar customer challenges of the power industry.
*Results Driven
*Problem Solving and Analysis Skills
*Ability to multi-task.
*Excellent time management and organizational skills
*Knowledge of local language and ethos.

How to Apply
Interested Applicants should:
Click here to apply online

Note: Unsuitable applications will not be acknowledged.

Application Deadline: 19th October, 2015

pls check ur mailbox I think I'm fit for this position,better I bring my CV to the office cos my phne can't contain my CV

latestjobsng:

Mayb it's the network at your end. You might need to try again or let me know where you actually need help. Thanks

i've tried again, not going through. The section for uploading of cv keeps showing red, saying only doc, docx or pdf is allowed. tried my pdf & word documents, still refused to go through

sparkleice:
pls check ur mailbox I think I'm fit for this position,better I bring my CV to the office cos my phne can't contain my CV

Why not try at a cyber cafe? Besides, you can't submit your CV to us since we're not a recruitment agent. Let me knw if you still need my help. Thanks

na wa o!

exotiqueify:


i've tried again, not going through. The section for uploading of cv keeps showing red, saying only doc, docx or pdf is allowed. tried my pdf & word documents, still refused to go through

Use another browser. Mayb "google Chrome"

Kk

easymoneybag:
I see you Baba

Thanks bro

Adele200:
Ikeja Electricity Distribution Plc, Nigeria's largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government.


Job Title: Customer Service Representative
Location: Lagos

Reporting To
Customer Service Supervisor

Role Purpose
Serve as key contact and liaison for customers to ensure total customer satisfaction.

*A Bachelor’s degree from a reputable University with a minimum of 2nd Class Honours
*Proficiency in MS Office (Word, Excel, and PowerPoint).
*Age: Not more than 30 years old.



How to Apply
Interested Applicants should:
Click here to apply online

Note: Unsuitable applications will not be acknowledged.

Application Deadline: 19th October, 2015

So you need a Second class BSc to be able to attend to customer that is billed without being given light?
Even Dangotte sef talk say his Driver must have Fist Class BSc!

Silly illiterates making jest of educated people!
No be una fault, if not that our Presidents and Ministers have looted our treasury, .....this cannot happen.

NEPA too don upgrade oo. Nice job. I just pray make angry mobs no mobilise them selves come their office becos light don dey poor.

latestjobsng:


Use another browser. Mayb "google Chrome"

Oh Lord, i use google chrome...Thank you tho'

Plz someone who have actually applied should tell us. Thank u

There's no light in Lagos

Some of u are just silly. Una never dey serious with job search. How can one even say he wants to submit cv to OP. Seriously?

Excuzeme:


So you need a Second class BSc to be able to attend to customer that is billed without being given light?
Even Dangotte sef talk say his Driver must have Fist Class BSc!

Silly illiterates making jest of educated people!
No be una fault, if not that our Presidents and Ministers have looted our treasury, .....this cannot happen.

You can't attend to customers with second class in Nigeria, but you can wash grannies yansh in west Germany with 2-1 right?

I DON APPLY TIRE

So we wey don pass 30 no fit apply be dat.

Adele200:
Ikeja Electricity Distribution Plc, Nigeria's largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government.

The consortium has the Korean Electric Power Corporation (KEPCO) which generates about 84,000MW in capacity and has a global efficiency record of a maximum down time period of slightly above three minutes annually as technical partners.

This partnership has positioned IE to effectively drive its commitment to deliver efficient and sustainable power supply through investments in new technology, infrastructure upgrade and human capital development.

Job Title: Customer Service Representative
Location: Lagos

Reporting To
Customer Service Supervisor

Role Purpose
Serve as key contact and liaison for customers to ensure total customer satisfaction.

Role Accountabilities
*Coordinate the prompt handling of all customer service requests.
*Providing utmost customer satisfaction at all times.
*Assist in reducing down time in customer complaint handling.
*Resolves service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solutions to solve the problem, expediting correction or adjustments following up on resolution.
*Take payment information and other pertinent information such as addresses and phone numbers as required to update customers’ account.
*Respond to billing inquiries and handle customers’ high bill complaints.
*Provide information about company programs, products and services.
*Provide data to customers requesting new services.
*Recommends potential services to management by collecting customer information and analyzing customer needs.
*Work with customer service supervisor to ensure proper customer service is being delivered.
*Contributes to team effort by accomplishing related results as needed.

Minimum Requirements

*A Bachelor’s degree from a reputable University with a minimum of 2nd Class Honours
*Proficiency in MS Office (Word, Excel, and PowerPoint).
*Age: Not more than 30 years old.

Skills & Competencies

*Good interpersonal skills
*Team Player
*Good written and spoken communication
*Basic understanding of the peculiar customer challenges of the power industry.
*Results Driven
*Problem Solving and Analysis Skills
*Ability to multi-task.
*Excellent time management and organizational skills
*Knowledge of local language and ethos.

How to Apply
Interested Applicants should:
Click here to apply online

Note: Unsuitable applications will not be acknowledged.

Application Deadline: 19th October, 2015

AFTER THEY HAVE COLLECTED THE CV SINCE LAST 3WEEKS

I SUBMITTED MY CV 3WEEKS AGO LA

Una no give us light ,una dey recruit

Adele200:
Ikeja Electricity Distribution Plc, Nigeria's largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government.

The consortium has the Korean Electric Power Corporation (KEPCO) which generates about 84,000MW in capacity and has a global efficiency record of a maximum down time period of slightly above three minutes annually as technical partners.

This partnership has positioned IE to effectively drive its commitment to deliver efficient and sustainable power supply through investments in new technology, infrastructure upgrade and human capital development.

Job Title: Customer Service Representative
Location: Lagos

Reporting To
Customer Service Supervisor

Role Purpose
Serve as key contact and liaison for customers to ensure total customer satisfaction.

Role Accountabilities
*Coordinate the prompt handling of all customer service requests.
*Providing utmost customer satisfaction at all times.
*Assist in reducing down time in customer complaint handling.
*Resolves service problems by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solutions to solve the problem, expediting correction or adjustments following up on resolution.
*Take payment information and other pertinent information such as addresses and phone numbers as required to update customers’ account.
*Respond to billing inquiries and handle customers’ high bill complaints.
*Provide information about company programs, products and services.
*Provide data to customers requesting new services.
*Recommends potential services to management by collecting customer information and analyzing customer needs.
*Work with customer service supervisor to ensure proper customer service is being delivered.
*Contributes to team effort by accomplishing related results as needed.

Minimum Requirements

*A Bachelor’s degree from a reputable University with a minimum of 2nd Class Honours
*Proficiency in MS Office (Word, Excel, and PowerPoint).
*Age: Not more than 30 years old.

Skills & Competencies

*Good interpersonal skills
*Team Player
*Good written and spoken communication
*Basic understanding of the peculiar customer challenges of the power industry.
*Results Driven
*Problem Solving and Analysis Skills
*Ability to multi-task.
*Excellent time management and organizational skills
*Knowledge of local language and ethos.

How to Apply
Interested Applicants should:
Click here to apply online

Note: Unsuitable applications will not be acknowledged.

Application Deadline: 19th October, 2015

Age discrimination.

Ok dats gud

i don apply since yesterday................

nice one


in other news,order your football jerseys
https://www.nairaland.com/2447345/2015-2016-new-jerseys-available/3

Just one position.
This is not worth being on the internet.

sparkleice:
pls check ur mailbox I think I'm fit for this position,better I bring my CV to the office cos my phne can't contain my CV

Rolling on floor

sparkleice:
pls check ur mailbox I think I'm fit for this position,better I bring my CV to the office cos my phne can't contain my CV

Rolling on floor