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Etisalat Customer Care Job - Jobs/Vacancies (84) - Nairaland

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Re: Etisalat Customer Care Job by lawrence358(m): 4:21pm On Oct 17, 2015
dictbennie:


Bro please, any kind of formal dressing to the CBT? can one dress in casuals?
I will advice against casual
Re: Etisalat Customer Care Job by kaffybaibe: 6:30pm On Oct 17, 2015
dictbennie:


Bro please, any kind of formal dressing to the CBT? can one dress in casuals?
You can wear casual... Most people were in simple formal dresses but I went in casual and I was not penalized.
Re: Etisalat Customer Care Job by dammiejolaade: 10:28pm On Oct 17, 2015
kaffybaibe:
You can wear casual... Most people were in simple formal dresses but I went in casual and I was not penalized.
Re: Etisalat Customer Care Job by dammiejolaade: 10:29pm On Oct 17, 2015
lawrence358:

I will advice against casual
Y not save urself from any form of embarrassment, we have different destiny, one person might be penalised and another not penalised, I know of ppl who were sent back cus of dressing during interview. I think dressing a little bit cooperate wont harm u. Choose ur choice.
Re: Etisalat Customer Care Job by kaffybaibe: 5:20am On Oct 18, 2015
dammiejolaade:

Y not save urself from any form of embarrassment, we have different destiny, one person might be penalised and another not penalised, I know of ppl who were sent back cus of dressing during interview. I think dressing a little bit cooperate wont harm u. Choose ur choice.
I never said the fellow should wear casual to interview... He only only asked about CBT.
Re: Etisalat Customer Care Job by b2oohh: 6:55am On Oct 18, 2015
Upgrade,develop and improve your Call centre & Customer service skills.
Levels available :
Foundations (Beginners) Level 1
Intermediate (some levels & years of experience)Level 2
Advanced (managerial 7+ years experience) Level 3

Locations in Lagos and Abuja.
www.b20consulting.com

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Re: Etisalat Customer Care Job by dictbennie(m): 10:51am On Oct 18, 2015
dammiejolaade:

Y not save urself from any form of embarrassment, we have different destiny, one person might be penalised and another not penalised, I know of ppl who were sent back cus of dressing during interview. I think dressing a little bit cooperate wont harm u. Choose ur choice.

I asked about the CBT, not the interview proper...
Re: Etisalat Customer Care Job by eelbee: 11:20am On Oct 18, 2015
I actually wore Ankara jacket the day I did my CBT. I don't think it's important what you wear. Corporate for interview proper. Not compulsory for CBT in my opinion
Re: Etisalat Customer Care Job by dammiejolaade: 1:06pm On Oct 18, 2015
dictbennie:


I asked about the CBT, not the interview proper...
Sorry to av advised u, trust dat won't happen again. Go in casual.

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Re: Etisalat Customer Care Job by dictbennie(m): 1:13pm On Oct 18, 2015
dammiejolaade:

Sorry to av advised u, trust dat won't happen again. Go in casual.
Haba, I.never said that to insult you in any way please...it was like a clarification...and by the way, I even decided to heed to your advice...
Re: Etisalat Customer Care Job by dictbennie(m): 1:16pm On Oct 18, 2015
eelbee:
I actually wore Ankara jacket the day I did my CBT. I don't think it's important what you wear. Corporate for interview proper. Not compulsory for CBT in my opinion

Thanks boss....things may change, l'd go with what Dammie said...
Re: Etisalat Customer Care Job by dammiejolaade: 1:19pm On Oct 18, 2015
dictbennie:

Haba, I.never said that to insult you in any way please...it was like a clarification...and by the way, I even decided to heed to your advice...
I dnt take it personal either, just follow ur mind so u won't have to blame me later. Just felt if anyone in d group needs advice Dr shld be someone to respond and nt total silence.
Re: Etisalat Customer Care Job by Kenny619: 1:49pm On Oct 18, 2015
Lol! When is the test set to hold?
Re: Etisalat Customer Care Job by dictbennie(m): 2:15pm On Oct 18, 2015
dammiejolaade:

I dnt take it personal either, just follow ur mind so u won't have to blame me later. Just felt if anyone in d group needs advice Dr shld be someone to respond and nt total silence.

Thanks.....I'm sure I will be needing you again...
Re: Etisalat Customer Care Job by eelbee: 2:45pm On Oct 18, 2015
dictbennie:


Thanks boss....things may change, l'd go with what Dammie said...
Which is perfect. Better to be on the safe side. I just added that to shed more light on d issue. @ least if you wear corporate you won't be scared that you might be penalized
Re: Etisalat Customer Care Job by Xmen149(m): 3:39pm On Oct 18, 2015
Please guys,are they still recieving application..i have a some friend that would wana try out..someone with info should quote me pls..
Re: Etisalat Customer Care Job by eelbee: 4:13pm On Oct 18, 2015
Xmen149:
Please guys,are they still recieving application..i have a some friend that would wana try out..someone with info should quote me pls..
There's no harm in them trying. They should just have it at in mind that it might take a while. The process has stalled a little as they are dealing with things in batches now and I think there are quite some batches pending. My friend filled d form more than a month ago and she hasn't been called which doesn't mean it won't happen but we don't know when. No harm in your friends feeling the form. It just might not be a sharp sharp something
Re: Etisalat Customer Care Job by Xmen149(m): 8:04pm On Oct 18, 2015
eelbee:

There's no harm in them trying. They should just have it at in mind that it might take a while. The process has stalled a little as they are dealing with things in batches now and I think there are quite some batches pending. My friend filled d form more than a month ago and she hasn't been called which doesn't mean it won't happen but we don't know when. No harm in your friends feeling the form. It just might not be a sharp sharp something
Tanks bro..u saying form..i saw from op that they should send cv to an e-mail...or is there a form to be filld online..please gv the proces so i can relay the info to the properly..once again,THANKS A ZILLION
Re: Etisalat Customer Care Job by eelbee: 9:40pm On Oct 18, 2015
Xmen149:

Tanks bro..u saying form..i saw from op that they should send cv to an e-mail...or is there a form to be filld online..please gv the proces so i can relay the info to the properly..once again,THANKS A ZILLION
Just go back a few pages you'll see the link to the form. This is a very long thread so I guess the process keeps changing. This time you have to fill a form online, then wait to be called for telephone interview. Start from like 71..... You'll find where diff ppl posted the link. Or if there's anyone in the house who still has d link n can share should pls do.
Re: Etisalat Customer Care Job by Xmen149(m): 12:13am On Oct 19, 2015
Please guys..anyone with the link to apply should send to me or post it here quoting me,.jst wana help some friends that hvnt gotten any..pls guys,please..
Re: Etisalat Customer Care Job by Xmen149(m): 12:13am On Oct 19, 2015
eelbee:

Just go back a few pages you'll see the link to the form. This is a very long thread so I guess the process keeps changing. This time you have to fill a form online, then wait to be called for telephone interview. Start from like 71..... You'll find where diff ppl posted the link. Or if there's anyone in the house who still has d link n can share should pls do.
Tnx bro,tnx
Re: Etisalat Customer Care Job by Mjay2100: 7:53am On Oct 19, 2015
edyfa:
I just got an email for a CBT on the 20th in Lagos
Pls wen did u take d personality test...cos hv done mine since sept 23rd n hv nt gotten any mail...n wen did u get d mail exactly?...pls reply
Re: Etisalat Customer Care Job by easier: 11:23am On Oct 19, 2015
I got a message for the CBT on Thursday, but the problem is that I don't have any of the listed valid ID cards. Please nairalanders, i need your advice. Thanks
Re: Etisalat Customer Care Job by Mjay2100: 1:39pm On Oct 19, 2015
easier:
I got a message for the CBT on Thursday, but the problem is that I don't have any of the listed valid ID card. Please nairalanders, i need your advice. Thanks
Pls wen did u get ur mail n wen did u do d personality test...cos I nid 2 no who n who is in my batch so dat I can no wen 2 expect deir mail...tanks
Re: Etisalat Customer Care Job by easier: 2:16pm On Oct 19, 2015
Mjay2100:

Pls wen did u get ur mail n wen did u do d personality test...cos I nid 2 no who n who is in my batch so dat I can no wen 2 expect deir mail...tanks
I took the personality test on the 19th of Sep and I got the email on friday
Re: Etisalat Customer Care Job by eelbee: 3:12pm On Oct 19, 2015
easier:
I got a message for the CBT on Thursday, but the problem is that I don't have any of the listed valid ID cards. Please nairalanders, i need your advice. Thanks
The two times I've been there, CBT and interview, we were asked if we came with our ID card but we weren't asked to tender it. Take the one you have n just pray they don't ask you to show them. Worst case scenario, they ask you to tender it and you take things up from there, better than not attempting @ all. In the mean time, try get one of the appropriate ones maybe before the next stage if possible cos who knows, you might be lucky this time but you're not sure of what will happen @ d next stage.
Re: Etisalat Customer Care Job by easier: 5:04pm On Oct 19, 2015
eelbee:

The two times I've been there, CBT and interview, we were asked if we came with our ID card but we weren't asked to tender it. Take the one you have n just pray they don't ask you to show them. Worst case scenario, they ask you to tender it and you take things up from there, better than not attempting @ all. In the mean time, try get one of the appropriate ones maybe before the next stage if possible cos who knows, you might be lucky this time but you're not sure of what will happen @ d next stage.
OK, thanks
Re: Etisalat Customer Care Job by dictbennie(m): 5:55pm On Oct 19, 2015
eelbee:

Which is perfect. Better to be on the safe side. I just added that to shed more light on d issue. @ least if you wear corporate you won't be scared that you might be penalized
Already in Lag....waiting for tomorrow..buh bro, about this test, how do they ask questions....are we to listen to a message and type what we heard or what we will type will appear on the screen for us to type?
Re: Etisalat Customer Care Job by eelbee: 6:09pm On Oct 19, 2015
dictbennie:

Already in Lag....waiting for tomorrow..buh bro, about this test, how do they ask questions....are we to listen to a message and type what we heard or what we will type will appear on the screen for us to type?
I'm a lady oh! This one everyone keeps saying "Bro". It's in 2 stages. First one you will listen to a recorded customer complaining n you will have to be typing in the persons details and complaints while listening. That's d multitasking. Second stage is the typing test. How fast you are in typing. They will ask you to retype an essay that's on your screen. Try type as fast as you can. Even if you make mistakes, don't bother to erase, just types as fast as possible. You can go through previous discussions on the thread. You'll find helpful tips
Re: Etisalat Customer Care Job by dictbennie(m): 7:37pm On Oct 19, 2015
eelbee:

I'm a lady oh! This one everyone keeps saying "Bro". It's in 2 stages. First one you will listen to a recorded customer complaining n you will have to be typing in the persons details and complaints while listening. That's d multitasking. Second stage is the typing test. How fast you are in typing. They will ask you to retype an essay that's on your screen. Try type as fast as you can. Even if you make mistakes, don't bother to erase, just types as fast as possible. You can go through previous discussions on the thread. You'll find helpful tips


Correction taken dear...thank you so so much....I really appreciate
Re: Etisalat Customer Care Job by bajoba(f): 8:27pm On Oct 19, 2015
WGreeting to everyone in the house.Is anyone in my shoe,I did my phone intervieW on the 17th of last month and am yet to get any message for the second stage
Re: Etisalat Customer Care Job by cisca4us: 9:35pm On Oct 19, 2015
Pls guys, Do we get d score immediately after d CBT cos somwhr I read some pple saying they scored 82/25 ad so.

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