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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (585819 Views)
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Re: MTN Customer Care Thread by abbeycom101(m): 9:42am On Nov 01, 2015 |
Pls kindly deactivate me from all services on
08032665513. Thanks sir |
Re: MTN Customer Care Thread by enochogaga(m): 2:20pm On Nov 01, 2015 |
pls in my area the MTN network is really
bad,imagine downloading with H+ is 18 -
25k/s.
pls I live in igbogene yenegoa bayelsa state
(Modify ) (Quote ) (Report ) (Share ) |
Re: MTN Customer Care Thread by ezemastanley(m): 5:44pm On Nov 01, 2015 |
Please help me. MTN is deducting #100 anytime I recharged my phone. On the pretence that I subscribed to MTN Music plus. I have texted STOP to 5900 but the deduction is not stopped. Immediately I recharged the deduction will done. Please I don't need such services. Thanks. My mobile number is 08069039979 |
Re: MTN Customer Care Thread by BabaAlaji(m): 6:01pm On Nov 01, 2015 |
Hi Jidesm please help ur man out. this my 08038757999. Dey always deduct my credit, pls remove me in whatever is deducting ma credit. Spot news, Cnn news, and much more pls help me. Tayoccu u 2 help mou. |
Re: MTN Customer Care Thread by DgRaNdShErifF(m): 1:54pm On Nov 02, 2015 |
Fixed ![]() |
Re: MTN Customer Care Thread by faithfancy: 3:44pm On Nov 02, 2015 |
I did the 500MB for #500 ; how can i check the expiring date and the remaining data left? |
Re: MTN Customer Care Thread by Buchika: 9:26pm On Nov 02, 2015 |
Hello Jide, pls remove my number 08036747856 from an unsolicited SMS sending plan,which usually deduct 10 naira up to 2 or 3 times daily for sending SMS I know nothing about. |
Re: MTN Customer Care Thread by Mykcool(m): 9:50pm On Nov 02, 2015 |
faithfancy:when did you do the subscription? I've been trying but it aint going, try *559*4# |
Re: MTN Customer Care Thread by osenge: 11:16pm On Nov 02, 2015 |
PLS, UNSUBSCRIBE MY LINE 08138814579 FROM MUSIC+ |
Re: MTN Customer Care Thread by compwizzy(m): 7:10am On Nov 04, 2015 |
pls jide, unsubscribe me from mtnplay learn english which usually deduct 50naira weekly from my airtime. my number is 08136295138 |
Re: MTN Customer Care Thread by JideSM: 7:35am On Nov 06, 2015 |
osenge: Text STOP to 5900 |
Re: MTN Customer Care Thread by JideSM: 7:40am On Nov 06, 2015 |
compwizzy: The service has been deactivated. |
Re: MTN Customer Care Thread by Nobody: 11:58am On Nov 06, 2015 |
plz help me deactivate music plus on 08139333437...nd08149848716 |
Re: MTN Customer Care Thread by write2obi(m): 8:47am On Nov 07, 2015 |
Jidesm #70 was deducted from my line, and i did not make call or subscribe to any service. Pls see what you can do about it. Thanks 07032523623 |
Re: MTN Customer Care Thread by ajeleseujn(m): 1:37pm On Nov 07, 2015 |
pls jide, unsubscribe me from mtnplay learn english which usually deduct 50naira weekly from my airtime. my number is 08061107694 THANKS |
Re: MTN Customer Care Thread by Donvilo(m): 9:45am On Nov 08, 2015 |
Pls Jide, unsuscribe my mtn sim card from unwanted motivational messages that deducts 100 naira from my account each time I load such airtime. I never for once requested for such services on my phone. I'm tired being charged for what I didn't do. Pls my no. is 0703307**** Thanks for ur help |
Re: MTN Customer Care Thread by Buchika: 11:35am On Nov 08, 2015 |
Buchika: |
Re: MTN Customer Care Thread by pators(m): 2:39pm On Nov 08, 2015 |
Mtn keep stealing my airtime... now I am scared of recharging my two mtn lines... called c care dey said all is well yes still stealing my airtime..... I think porting is nxt |
Re: MTN Customer Care Thread by Nobody: 2:40pm On Nov 08, 2015 |
Jide, i sent 100airtime from my mtn 08066864144 to ma 2nd mtn 09032027002 on the 6th of this nov. The airtime got deducted buh wasn't credited to the other numba. Av talked to customer care, they said after 24hrs the airtime will be refunded till naw nothing.. M tired of calling nd complaining.. Now am 100% sure that MTN IS A THIEF. |
Re: MTN Customer Care Thread by MsBella: 6:29pm On Nov 08, 2015 |
Hello JideSM, I have not been able to use the internet on my phone. Even when I switch from EDGE to 3G it does not make any difference. This is the third week and it is still not working. I called Customer Care and I was told my line had no issues and it will be refreshed. I was also told to send DATA ON to 131, RESET to 131 etc.. Till this moment I can not browse. Please what else can I do? |
Re: MTN Customer Care Thread by Nobody: 6:46am On Nov 09, 2015 |
Jide, remove my number from any subscription (which to the best of my knowledge I never did). I don't understand how I'd buy airtime and 50 naira will vanish overnight. 07066272462 |
Re: MTN Customer Care Thread by h2hasmond(m): 12:49pm On Nov 09, 2015 |
Please help me. MTN is deducting #100 anytime I recharged my phone. On the pretence that I subscribed to MTN Music plus. I have texted STOP to 5900 but the deduction is not stopped. Immediately I recharged the deduction will done. Please I don't need such services. Thanks. My mobile number is 08032474300. |
Re: MTN Customer Care Thread by softy(m): 1:30pm On Nov 09, 2015 |
Hello Jide, pls unsubscribe this line from relationship tips...... I had sent SMS "STOP REL" to 33334 according to how to unsubscribe from the tips sent to me by the same MTN, times without number, yet nothing was done. My money was deducted anyhow! The line is 08062941583. Thank u in advance.
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Re: MTN Customer Care Thread by Tomjazzy2: 7:45pm On Nov 09, 2015 |
faithfancy: please what is the code for subscribing for that package; have you been able verify the validity period for the data yet ![]() |
Re: MTN Customer Care Thread by cezy043: 7:58am On Nov 10, 2015 |
Please can u help me deactivate this mtn line(07030484314) from mtn weekly Facebook. I have tried *510*22# and it didn't work |
Re: MTN Customer Care Thread by bollyjaysmart: 2:08pm On Nov 10, 2015 |
Jide, i sent 400airtime twice using sharensell from my mtn 08067479619 to ma friends mtn 07063341099 today,10th nov. The airtime got deducted twice from my own line buh wasn't credited to the other numba. |
Re: MTN Customer Care Thread by Dbrainiac1(m): 9:08pm On Nov 10, 2015 |
JideSM.... I'm On TruTalk. it seems mtn is charging me more than 11kb per second to my first 11numbers. What's happening? Any solution? |
Re: MTN Customer Care Thread by okooloyun1(m): 10:38pm On Nov 10, 2015 |
JideSM pls kindly help me to de activate |
Re: MTN Customer Care Thread by okooloyun1(m): 10:42pm On Nov 10, 2015 |
JideSM pls kindly unsubscribe me from all subscription coz each time I recharge mtn will deduct N75 at times d whole airtime, now I'm scared to recharge. |
Re: MTN Customer Care Thread by JideSM: 9:21am On Nov 11, 2015 |
Y'ello, Sincere apology for the inconvenience caused. The service has been deactivated as requested, you can go ahead and recharge. okooloyun1: |
Re: MTN Customer Care Thread by JideSM: 9:24am On Nov 11, 2015 |
Y'ello, please note you are charged a flat rate of 20K/sec to all networks including your first 11 numbers on MTN tru talk plan. Dbrainiac1: |
Re: MTN Customer Care Thread by JideSM: 9:27am On Nov 11, 2015 |
Y'ello, the service has been deactivated as requested. Thank you. cezy043: |
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