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MTN Customer Care Thread - Phones (122) - Nairaland

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Re: MTN Customer Care Thread by Sylverson: 4:21pm On Nov 21, 2015
dear Mr JideSM,,,to my surprised, I still received a message that a fee of #5 for quick facebook have been deducted on my line this morning despite the fact you said that the service is no longer active on my line,,,this is my number 08034664890
Re: MTN Customer Care Thread by fyneguy: 8:41pm On Nov 21, 2015
JideSM:


Hello Rajman45, kindly note that all calls are charged at the same flat rate of N24/minute (40k/sec) from the bonus and main accounts on MTN Beta Talk. Regards

This is not true. MTN now charges N0.833 per second (N50 per minute) on BetaTalk
Re: MTN Customer Care Thread by fyneguy: 9:03pm On Nov 21, 2015
MTN Trutalk, Betatalk, and Trutalkplus are overbilling for calls. They charge N0.833 per second now. You need to check your billing platforms.

The bonus on recharge is also failing.
Re: MTN Customer Care Thread by mccoy009(m): 9:34pm On Nov 21, 2015
pls how do i unsubscribe from mtn relationship tips? They keep deducting #50 from my airtime!
Re: MTN Customer Care Thread by adepentane1(m): 8:04am On Nov 22, 2015
Good day sir/ma,

please i want to stop receiving this "Pay as You Go" data usage notifications. It keeps coming every second and it took me about 15 mins just to compose this. Please what can i do about it...?..See pics plzzz.

Re: MTN Customer Care Thread by Doctore(m): 9:38am On Nov 22, 2015
Good morning Mr Jide SM. Please unsubscribe me from mtn brain buster service. It deducts #20 from my line and it's quite annoying. This is my number 08068220696.Thanks.
Re: MTN Customer Care Thread by kkon(m): 7:08pm On Nov 22, 2015
Pls can u unsubscribe me from fb weekly chat plan and every oda plan dat is eating up my airtime and also those numerous unsolicited msgs. Tnx 08063432061
Re: MTN Customer Care Thread by mjay(m): 3:21am On Nov 23, 2015
Mtn is really a fucking thieving network. They are such an asshole with daylight robbery.
Re: MTN Customer Care Thread by Nobody: 3:36am On Nov 23, 2015
i need mtn configuration settings on 08066864144
sent settings 2 3888 yet no reply.. I really need d settings so i can browse . Thankz
Re: MTN Customer Care Thread by xavi4chizzy: 4:20pm On Nov 23, 2015
Hello mr jide.. Mehn! Am really annoyed with this, i opt in for mtn quick facebook in which mtn deduct #5 everyday from my acct. But i tried to deactivate it, it wasn't successful, i called the customer care several times i was told to dial *510*22#. Whenever i dial it, what i do get is welcome to facebook... Mehn! It's annoying! this is how mtn keeps eating #5 everyday from my acct, without option to stop it. I don't know whether u can help on this, 07067884719 That's my number.
Re: MTN Customer Care Thread by JideSM: 5:38pm On Nov 23, 2015
xavi4chizzy:
Hello mr jide..
Mehn! Am really annoyed with this, i opt in for mtn
quick facebook in which mtn deduct #5 everyday from
my acct. But i tried to deactivate it, it wasn't
successful, i called the customer care several times i
was told to dial *510*22#. Whenever i dial it, what i do
get is welcome to facebook... Mehn! It's annoying! this
is how mtn keeps eating #5 everyday from my acct,
without option to stop it. I don't know whether u can
help on this, 07067884719 That's my number.


I am very sorry about this experience. I have just deactivated it for you from here.
Re: MTN Customer Care Thread by JideSM: 6:05pm On Nov 23, 2015
jonmu:
i need mtn configuration settings on 08066864144
sent settings 2 3888 yet no reply.. I really need d settings so i can browse . Thankz


Y'ello Jonmu, I am sorry about the delay from 3888. I have sent the Settings to you via SMS. Please confirm receipt here.
Re: MTN Customer Care Thread by JideSM: 6:13pm On Nov 23, 2015
Dear Kkon, I have just deactivated the service for you. All inconvenience is regretted.

kkon:
Pls can u unsubscribe me from fb weekly chat plan and every oda plan dat is eating up my airtime and also those numerous unsolicited msgs. Tnx 08063432061
Re: MTN Customer Care Thread by JideSM: 6:19pm On Nov 23, 2015
mccoy009:
pls how do i unsubscribe from mtn relationship tips? They keep deducting #50 from my airtime!
I am very sorry about this experience. Please send your phone number to me via mail. I will deactivate it for you.
Re: MTN Customer Care Thread by jovids: 9:26pm On Nov 23, 2015
. Thanks
Re: MTN Customer Care Thread by Nobody: 12:36am On Nov 24, 2015
JideSM:


Y'ello Jonmu, I am sorry about the delay from 3888. I have sent the Settings to you via SMS. Please confirm receipt here.

thanks jide
buh i do av d config settings buh ma operamini needs d one mtn sends with preferred access points without it, ma operamini on ma nokia s40 wont work.
Thankz 4 d help though
Re: MTN Customer Care Thread by Dbrainiac1(m): 11:04pm On Nov 24, 2015
Good evening JideSM.
I didn't subscribe to any music plan but I got this sms
Your Music+ plan renewal failed due to insufficient balance & entered grace period. Please recharge & Click http://mtnmp.com/?c=9 to enjoy the music expiry.
Now I can't recharge cos they'll deduct from my acct balance, please help unsubscribe me... Thanks
Re: MTN Customer Care Thread by JideSM: 12:30am On Nov 25, 2015
edubs:
Gdday mr jide. Pls kindly deactivate me from any subscription plan mtn did by fire by force 4me, also dat 5900 of a tin. My number iz 08036517935. 10q

Hello edubs, please be informed that the service has been deactivated as requested. All inconvenience regretted. Regards
Re: MTN Customer Care Thread by JideSM: 12:34am On Nov 25, 2015
Dbrainiac1:
Good evening JideSM.
I didn't subscribe to any music plan but I got this sms

Now I can't recharge cos they'll deduct from my acct balance, please help unsubscribe me... 08062799450. Thanks

Hello Dbrainiac1, kindly note that your request has been completed. All inconvenience regretted. Regards
Re: MTN Customer Care Thread by Dbrainiac1(m): 7:21am On Nov 25, 2015
JideSM:


Hello Dbrainiac1, kindly note that your request has been completed. All inconvenience regretted. Regards
Thanks
Re: MTN Customer Care Thread by JideSM: 3:40pm On Nov 25, 2015
edubs:
Mr jide 10q 4deactivating 5900 4me. Pls hlp me deactivate all diz also 20330 55326 4940 33550 30020 mtnplay mtn n xtratime donmoen 32285 50033 5031 54884 22865 5008 4100 50016 5800 mtnbusiness, all d isaiah n jeremiah mtnsport. I dint subscribe 4any, buh i keep getin dia msg. My number iz 08036517935

Y'ello! You have been unsubscribed from Learn English weekly service. To subscribe again, please send LEN to 700.
Fashion Guide

Y'ello!You already been unsubscribed from Fashion Guide service.
Re: MTN Customer Care Thread by Buchika: 8:13pm On Nov 25, 2015
Pls jide , unsubscribe my number 08036747856 from hair tip 34001 , thanks
Re: MTN Customer Care Thread by compwizzy(m): 11:10am On Nov 26, 2015
Pls Mr Jide cancel all unauthorized subscription on my mtn line(08136295138)
Re: MTN Customer Care Thread by JideSM: 11:39am On Nov 26, 2015
Y'ello Compwizzy, the service has been deactivated as requested. All inconvenience regretted.
compwizzy:
Pls Mr Jide cancel all unauthorized subscription on my mtn line(08136295138)
Re: MTN Customer Care Thread by JideSM: 11:51am On Nov 26, 2015
Y'ello Edubs, the service has been unsubscribed already.
edubs:
Mr jide, i stil receives msg 4rm 5900. Wat iz rili wrong wit diz mtn sef!!! Mr jide i taught uv deactivated me 4rm 5900, buh dey did sent me msg 2day angry. My number stil remains 08036517935
Re: MTN Customer Care Thread by JideSM: 12:35pm On Nov 26, 2015
Y'ello Sylverson, the service has been deactivated now. Sincere apologies for the inconveniences experienced.
Sylverson:
dear Mr JideSM,,,to my surprised, I still received a message that a fee of #5 for quick facebook have been deducted on my line this morning despite the fact you said that the service is no longer active on my line,,,this is my number 08034664890
Re: MTN Customer Care Thread by JideSM: 12:47pm On Nov 26, 2015
Y'ello, your request for service deactivation has been completed. Apologies for any inconvenience experienced.
Doctore:
Good morning Mr Jide SM. Please unsubscribe me from mtn brain buster service. It deducts #20 from my line and it's quite annoying. This is my number 08068220696.Thanks.
Re: MTN Customer Care Thread by Buchika: 2:27pm On Nov 26, 2015
Buchika:
Pls jide , unsubscribe my number 08036747856 from hair tip 34001 , thanks
Re: MTN Customer Care Thread by kkon(m): 8:39am On Nov 27, 2015
JideSM:
Dear Kkon, I have just deactivated the service for you. All inconvenience is regretted.

tnx

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