I am currently experiencing difficulty trying to setup remita as my payment merchant on my website.

After successfully filling all required fiepage and trying out both individual and corporate type ,the page just tells me processing for as long as ever without processing anything or showing any other page no matter how long I waited.

I've been experiencing this for the past one week and I just mailed them without getting any reply.

I call on webmaster in the house to help me

Don't bother sending them email - (they seem to be using Post Office as their email) so they may or might never see it let alone respond. Speaking from experience anyway.
It's better you call them.

phantonce:
I am currently experiencing difficulty trying to setup remita as my payment merchant on my website.

After successfully filling all required fiepage and trying out both individual and corporate type ,the page just tells me processing for as long as ever without processing anything or showing any other page no matter how long I waited.

I've been experiencing this for the past one week and I just mailed them without getting any reply.

I call on webmaster in the house to help me

We might be able to be of help to you.
Meanwhile why go for Remita? I don't mean to spoil their brand but I equally have had my own fair share of difficulty(ies) with them.

First their customer care line is hard to go through and even when you successfully gets through, it can be a nightmare.

Again their website has this issue(s) that it would keep giving you Unlimited errors that's either confusing (even to a developer like Me) and they would keep telling you it's your network - Gosh I once even had to try about 8 different networks (including Cyber-cafes)

Just so you know, Individual Account type is for those who needto make payments online (buying airtime, paying for goods, etc) WHILE the Corporate account type is for anyone who wants to receive money online (Ecommerce websites, anyone selling online, etc)

PS: Would have given you their internal personal numbers to call but I don't think they would be happy with Me as I was opportuned to have them.

.

You didn't tell Us if those errors were coming from your own website or from their own website.

Also how are you using their service - through their codes or plugin?

It might make more sence to contact anyone (including Us) who is knowledgeable enough to be of help.

Another alternative would be to go for some other alternatives.

bassdow:


We might be able to be of help to you.
Meanwhile why go for Remita? I don't mean to spoil their brand but I equally have had my own fair share of difficulty(ies) with them.

First their customer care line is hard to go through and even when you successfully gets through, it can be a nightmare.

Again their website has this issue(s) that it would keep giving you Unlimited errors that's either confusing (even to a developer like Me) and they would keep telling you it's your network - Gosh I once even had to try about 8 different networks (including Cyber-cafes)

Just so you know, Individual Account type is for those who needto make payments online (buying airtime, paying for goods, etc) WHILE the Corporate account type is for anyone who wants to receive money online (Ecommerce websites, anyone selling online, etc)

PS: Would have given you their internal personal numbers to call but I don't think they would be happy with Me as I was opportuned to have them.

Appreciate the response.

I am currently trying to install it on a website built with bootstrap.

I haven't even been able to register on there platform for online payment.it keeps giving me processing from now till eternity.

If they have a very complex customer care like you said,I wouldn't like to use the platform because people's money is involved and as a startup,I cnt afford to make silly mistakes.

If there is a work around there system you know,I'll be glad to seek solution from you or better still give me alternative option.

I was last on their website 4 months ago. So things might have changed.
Like I said, call them and ask them to transfer your call to technical department. Make sure you have enough airtime as this one no be MTN or Etisalat customer care Oooo.
I really wish and hope they improve as they have got good features.

As for alternatives, the popular so far are CashEnvoy and VoguePay.

I believe you should be able to integrate them but if you can't, we can always be of help.


NB: Still try getting in touch with them or even have them see if they can help you. Maybe the issue is from you. Don't really know how good you are in handling such technical things.