This has been occurring since last year and I've been silent about the whole thing but I think today will mark the end of this looting.

Airtel has ceaselessly refused to let my airtime chill in my account. what I get everyday is a crazy notification telling me "you have been charged 10. 00 for value added service " and when I check my remaining balance, what I end up discovering is a zero balance. Sometimes I get this notification like four times in a day but even if it's once I receive it and I have up to N200, the end product is always a zero balance.

within the past few months, I have called their customer care lines but the peeps over there never seem to see anything causing the deduction to occur in their system (trust me, I don't blame them cos they don't even know what airtel is all about but that's story for anoda day). they keep telling me to call back knowing fully well that I would be referred to a different agent.

fast forward to today, I decided to switch plan thinking that would solve the problem but hell no, when i was about making an important call, those peeps did the needful (in their interest).

I dunno if I'm the only one experiencing this tho but three things are for sure right now

1 I'm going to so frustrate that dude/babe in charge of airtel's Twitter handle

2 I'm so going to bash all the freaking customer care agents back to back

3 those in their office always forming busy, get ready for me

signed : AirtelFanTurnedHater

GO AHEAD AND PORT TO ETISALAT.. DO IT VERY QUICKLY

Loooool. Airtel#no go area. Imma keep rocking Mtn till thy kingdom come.

Kenshinmunac:
Loooool. Airtel#no go area. Imma keep rocking Mtn till thy kingdom come.

You can say that again bro. I've not had any wahala since I started using mtn

I've had the urge to break my airtel SIM on numerous occasions but I dunno.. I seriously dunno #Freakingout

Yes Airtel always telling shiiit, op ur case better.... imagine I re-registered my line Airtel nack me 5k airtime with dem stupid conditions only call to Airtel and for just 3days, as I even try give people my fone to take home and call all the aitrtel number in the contact of everyone in their domot I still loose 2k to them..... MTN all the way nackiing 2k every month any network and no validation.... OP port to MTN

libertyfather:
Yes Airtel always telling shiiit, op ur case better.... imagine I re-registered my line Airtel nack me 5k airtime with dem stupid conditions only call to Airtel and for just 3days, as I even try give people my fone to take home and call all the aitrtel number in the contact of everyone in their domot I still loose 2k to them..... MTN all the way nackiing 2k every month any network and no validation.... OP port to MTN

what's becoming of this country's telecom sector? NCC has really been non- chalanct when it comes to carrying out their duties. foreigners come in just to defraud Nigerians. it's quite pathetic.

iamgiggssleaky:


You can say that again bro. I've not had any wahala since I started using mtn

I've had the urge to break my airtel SIM on numerous occasions but I dunno.. I seriously dunno #Freakingout

Lol bruh if not Mtn, etisalat. Dump d airtel sim man, except u av other purpose for it. For now. Airtel is bleeped up.

iamgiggssleaky:
This has been occurring since last year and I've been silent about the whole thing but I think today will mark the end of this looting.

Airtel has ceaselessly refused to let my airtime chill in my account. what I get everyday is a crazy notification telling me "you have been charged 10. 00 for value added service " and when I check my remaining balance, what I end up discovering is a zero balance. Sometimes I get this notification like four times in a day but even if it's once I receive it and I have up to N200, the end product is always a zero balance.

within the past few months, I have called their customer care lines but the peeps over there never seem to see anything causing the deduction to occur in their system (trust me, I don't blame them cos they don't even know what airtel is all about but that's story for anoda day). they keep telling me to call back knowing fully well that I would be referred to a different agent.

fast forward to today, I decided to switch plan thinking that would solve the problem but hell no, when i was about making an important call, those peeps did the needful (in their interest).

I dunno if I'm the only one experiencing this tho but three things are for sure right now

1 I'm going to so frustrate that dude/babe in charge of airtel's Twitter handle

2 I'm so going to bash all the freaking customer care agents back to back

3 those in their office always forming busy, get ready for me

signed : AirtelFanTurnedHater

dem do d same tin to me on my emptyhen line last year nov. Since den i never use am. i don troway d sim.

You can try using *922# to deactivate such useless services. I hope it works for you.

LouiVega:
You can try using *922# to deactivate such useless services. I hope it works for you.

after dialing the code, this is what I got..

iamgiggssleaky:
This has been occurring since last year and I've been silent about the whole thing but I think today will mark the end of this looting.

Airtel has ceaselessly refused to let my airtime chill in my account. what I get everyday is a crazy notification telling me "you have been charged 10. 00 for value added service " and when I check my remaining balance, what I end up discovering is a zero balance. Sometimes I get this notification like four times in a day but even if it's once I receive it and I have up to N200, the end product is always a zero balance.

within the past few months, I have called their customer care lines but the peeps over there never seem to see anything causing the deduction to occur in their system (trust me, I don't blame them cos they don't even know what airtel is all about but that's story for anoda day). they keep telling me to call back knowing fully well that I would be referred to a different agent.

fast forward to today, I decided to switch plan thinking that would solve the problem but hell no, when i was about making an important call, those peeps did the needful (in their interest).

I dunno if I'm the only one experiencing this tho but three things are for sure right now

1 I'm going to so frustrate that dude/babe in charge of airtel's Twitter handle

2 I'm so going to bash all the freaking customer care agents back to back

3 those in their office always forming busy, get ready for me

signed : AirtelFanTurnedHater

@iamgiggssleaky, you can channel this to Airtel online representatives. Follow @airtel_care on twitter or post to Airtel Nigeria on facebook for assistance. Those guys should be able to resolve this asap.

yes I'm also a victim, since I bought my airtel sim, I have never stayed a day without ma airtime tempered with...what pains me most is that I don't even get a single useless message e.g your airtel weekly health tips msg blah blah blah to act as condolence for my loss. it disappears without trace. I always have a period of like 30mint to utilize my airtime before the mysterious kleptos do the needful. the do zap everything.

rhemyalter:



@iamgiggssleaky, you can channel this to Airtel online representatives. Follow @airtel_care on twitter or post to Airtel Nigeria on facebook for assistance. Those guys should be able to resolve this asap.

I hope so
thank you

whiz10:
yes I'm also a victim, since I bought my airtel sim, I have never stayed a day without ma airtime tempered with...what pains me most is that I don't even get a single useless message e.g your airtel weekly health tips msg blah blah blah to act as condolence for my loss. it disappears without trace. I always have a period of like 30mint to utilize my airtime before the mysterious kleptos do the needful. the do zap everything.

quite strange
there's something mysteriously going on

iamgiggssleaky:


quite strange
there's something mysteriously going on

i only subscribe and I have never dialed any unknown code except that padi 10 something. I only use it to subscribe. if Mtn network was strong down here, I would have send this sim to hell. it speed while downloading is the love portion blindfolding me.

Mr man the customer care you have been talking with is your ex-girlfriend and the male one is the ex's present boyfriend. so you can see why they are bent on making you mad.
advice-----stop using phone. lay low for now.

paulibling:
Mr man the customer care you have been talking with is your ex-girlfriend and the male one is the ex's present boyfriend. so you can see why they are bent on making you mad.
advice-----stop using phone. lay low for now.

lol no wonder

drss:
dem do d same tin to me on my emptyhen line last year nov. Since den i never use am. i don troway d sim.

the only thing holding me back is their internet speed. I'm thinking of just using it for surfing the net only.

so I have finally gotten my ish resolved after many failed attempts in the past. tho, I haven't confirmed this by leaving any airtime in my account for 24hours, I want to blv the resolution is for real.
so, if you are currently faced with this issue, I recommend you go thru the same channel to get it resolved.
God bless Everyone who dropped a comment here. I'm glad you could help a brother.
hapi Sunday!

the confirmation

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