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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (585703 Views)
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Re: MTN Customer Care Thread by Chrisx1x(m): 5:14pm On Jan 09, 2016 |
Sir,have been trying to subscribe for mtn 5naira for 5mb all to no avail.please is this service still on ![]() |
Re: MTN Customer Care Thread by Functionoftime(m): 5:32am On Jan 10, 2016 |
Please help me deactivate "amazing fact" 08139269379 |
Re: MTN Customer Care Thread by kolawoleahmed(m): 3:47pm On Jan 10, 2016 |
Afternoon sir, N20-N40 is being deducted daily frm my account. Although, I dnt really knw what kind of subscription I wrongly went for. Pls sir, can you help me deactivate it This is my phone no. 08030643136 Thank you in advance |
Re: MTN Customer Care Thread by Youngetskilz23(m): 7:14pm On Jan 10, 2016 |
mtn I'm using Gods name to beg you people.. Stope deducting my money.. Sir almost everyday my credit gets deducted, for reasons I don't really know.. Its very anoying.. Pls deactivate everything that's making mtn deduct my money.. |
Re: MTN Customer Care Thread by uchetex247: 8:03am On Jan 11, 2016 |
good morning Jide..pls my airtime is being deducted (N20-N40)daily from my both no. with out any notification of what i subscribed for..pls kindly check my nos..07038665767 and 08168576106 and deactivate me from any music plus, etc...which I might have opt in unknowingly. . thanks...as I await a positive response..... |
Re: MTN Customer Care Thread by fadekemi7(f): 8:30am On Jan 11, 2016 |
Hi JideSM, please, I beg you, deactivate my line from all subscriptions, please and thank you...08039433884 |
Re: MTN Customer Care Thread by fadekemi7(f): 8:32am On Jan 11, 2016 |
Hi Tayoccu, please, I beg you, deactivate my line from all subscriptions, please and thank you...08039433884 |
Re: MTN Customer Care Thread by JideSM: 7:49am On Jan 12, 2016 |
fadekemi7: The service has been deactivated. Thank you |
Re: MTN Customer Care Thread by JideSM: 7:50am On Jan 12, 2016 |
Chrisx1x:I am so sorry, that bundle is no longer available. Thank you |
Re: MTN Customer Care Thread by JideSM: 8:26am On Jan 12, 2016 |
Functionoftime:The service has been deactivated. Thank you |
Re: MTN Customer Care Thread by Functionoftime(m): 8:47am On Jan 12, 2016 |
JideSM:God bless you |
Re: MTN Customer Care Thread by JideSM: 9:31am On Jan 12, 2016 |
Youngetskilz23:The active service has been deactivated. Thank you |
Re: MTN Customer Care Thread by fadekemi7(f): 9:58am On Jan 12, 2016 |
Re: MTN Customer Care Thread by JideSM: 10:10am On Jan 12, 2016 |
kolawoleahmed:The service has been deactivated. Thank you |
Re: MTN Customer Care Thread by JideSM: 10:37am On Jan 12, 2016 |
uchetex247:The active service has been deactivated.Thank you |
Re: MTN Customer Care Thread by wealth3: 11:45am On Jan 12, 2016 |
Good day, pls Jide kindly remove this line from all services. MTNPlay , Music Plus etc. 07033819951. |
Re: MTN Customer Care Thread by Donvitalis(m): 11:47am On Jan 12, 2016 |
Good Morning Mr. Jide. Kindly deactivate me from MTN Play. 08034373664 is my number. |
Re: MTN Customer Care Thread by uchetex247: 12:41pm On Jan 12, 2016 |
Re: MTN Customer Care Thread by Youngetskilz23(m): 4:03pm On Jan 12, 2016 |
JideSM:thanks ii got the msg only on my 08163245448 .. It has been diactivated.. But right now on my 07069233614 I was charged 50 naira yesterday and today for services I ddnt apply for, pls and pls am begging you once again to deactivate Learn English weekly and fashion Guide weekly .. Pls help me,, the deductions are getting too much.. 50 naira almost everyday.. Its not fair |
Re: MTN Customer Care Thread by Youngetskilz23(m): 4:07pm On Jan 12, 2016 |
@JideSM.. Thanks for deactivating the serivices on my 08163245448 .. But right now I just want you to deactivate MTN play , fashion Guide weekly, and Learn English weekly .. The number to deactivate the above mentioned is 07069233614.. Thanks |
Re: MTN Customer Care Thread by orobosa26(m): 6:35pm On Jan 12, 2016 |
pls Wats is d call rates charge for mtn zone tariff plan |
Re: MTN Customer Care Thread by Dmcool(m): 6:53pm On Jan 12, 2016 |
Dmcool: @Mr Jide, it so unfortunate I asked u two questions since last year and u turned blind eyes to them.... I thought u could help that's why I asked..... where's ur spirit of CanDo?? |
Re: MTN Customer Care Thread by gdengad: 7:06pm On Jan 12, 2016 |
I made a subscription of #2,500 on the second of this month and the subscription was successful.i was unable to access the internet with this sub and i contact the customer care immediately, but since that Saturday they have been telling me different kind of stories, like do hard reset. press DATA ON and send it to 131 go to our office nearest to you, I did all what they told me but the problem still persist to this moment. I made this sub because i make my earnings online and it was a friend who make me access the internet today since then, i am really frustrated and i don't know what to do i really need your advice. The probelm is that, the customer care service said everything is working properly on the sim and said they have forward the issue to there technical department but i exercised patience from 2nd of this month even up till now, but the probelm still remain the same and have lost alot of my business associates due to my inability to access the internet I did welcome back to this sim, Six weeks ago and did a 20hrs data plan on the sim immediately with #1,500 which i exhausted and me trying to subscribe for the 4.5gig and they withdrawing my money sending me messages and me failing to access the internet and they still pleading with me to exercise patience till today which makes it the 8th day now, If any thing is called Injustice on Customers i think for me It is this my Plight with MTN Name/Number: 131 Time: 2016-01-07 20:07:18 Content: Y'ello, your data bundle balance is 2.99GB, expires: 01/Feb/2016 10:51. you have 1.50GB of your additional data bundle, expires: 11/Feb/2016 12:00. You will be charged bundle rate at data bundle exhaustion within subscription validity. (Modify) (Quote) (Report) (Share) |
Re: MTN Customer Care Thread by Nobody: 7:52pm On Jan 12, 2016 |
Pls @JideSM, deactivate me from "brain busters service" my number is 08163199353. Thanks. |
Re: MTN Customer Care Thread by wealth3: 8:51pm On Jan 12, 2016 |
wealth3: Pls I am waiting for your response MrJide |
Re: MTN Customer Care Thread by JideSM: 7:01am On Jan 13, 2016 |
Ecobidi:Y'ello Ecobidi. The service is now deactivated as requested. Please confirm. 1 Like |
Re: MTN Customer Care Thread by JideSM: 7:03am On Jan 13, 2016 |
wealth3:Yello wealth3, the services are now deactivated as requested. |
Re: MTN Customer Care Thread by JideSM: 7:10am On Jan 13, 2016 |
Dmcool:I sincerely apologize for the delay in response Dmcool. Please be informed that while on MTN Beta talk tariff plan, you will be charged first from your bonus account before your main account. Also, you can stop the data auto-renewal by sending NO to 131 via sms. If you wish to deactivate a data plan, feel free to contact us via this medium or any of our customer care channels for assistance. |
Re: MTN Customer Care Thread by JideSM: 7:13am On Jan 13, 2016 |
Donvitalis:The service has been deactivated as requested. Thank you 1 Like |
Re: MTN Customer Care Thread by JideSM: 7:17am On Jan 13, 2016 |
Youngetskilz23:The services has been deactivated. Thank you |
Re: MTN Customer Care Thread by JideSM: 7:26am On Jan 13, 2016 |
orobosa26:Y'ello Orobosa26, please be informed that while on MTN Zone, you will be charged based on the discount displayed via your cell broadcast on your phone. Thank you. |
Re: MTN Customer Care Thread by JideSM: 7:28am On Jan 13, 2016 |
gdengad:I sincerely apologize for the inconvenience you may have experienced. Please send your phone number via PM. thank you. |
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